Glenzy, Laddie and Carlos, were amazing from start to
finish. Glenzy was on the service side, Laddie helped with my lease buy out and Carlos finalized it.
However, my only complaint is the other emplo
finish. Glenzy was on the service side, Laddie helped with my lease buy out and Carlos finalized it.
However, my only complaint is the other employees around the dealership. While I was sitting there waiting, I overheard two people talking very loudly and one of them used the F bomb multple times. He kept saying your team xxxxxx sucks, like loudly, I get you are talking to a coworker, but it is necessary to drop cuss words at work? That is super unprofessional, when there are customers waiting for their car services or other things. It was by all the computers.
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by Anonymous Customer
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Laddie Jose and Carlos Ramirez
Excellent service department.
Work completed as requested car was delivered within time stated by service writer
Work completed as requested car was delivered within time stated by service writer
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by REBECCA.JANE.HEN
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2026 -
Findlay Toyota responded
This made our day, Rebecca! Thank you for the wonderful feedback about your visit with Glenzy! We're always here for you whenever your vehicle needs a little TLC! Take care, drive safe and thank you for choosing the Findlay Toyota Service Department!
The staff members have an excellent attitude and work
efficiently.I am very satisfied.Glenzy is great.
efficiently.I am very satisfied.Glenzy is great.
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by YANYQ320
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2026 -
Findlay Toyota responded
Thank you for providing our team with this kind review! We're thrilled to hear you enjoyed your time here and Glenzy provided you with an efficient and and communicative service experience! We can't wait to welcome you back to our Findlay Toyota service department!
Very good in auto and costumer service representatives
was very helpful and and keeping you informed
was very helpful and and keeping you informed
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by DANNYMINOR0227
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2026 -
Findlay Toyota responded
Thank you for providing our team member, Glenzy with this awesome review! It means so much to us to that you believe Glenzy provided you with a helpful and informative service experience! Thank you again for choosing Findlay Toyota, we look forward to welcoming you back to our service department!
Fast courteous service, comfortable waiting area.
I was pleasantly surprised. Can’t wait for my next service appt.
I was pleasantly surprised. Can’t wait for my next service appt.
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by DOCTORBOBF
Verified Customer
Verified Customer
Service Price Transparency
Service was quick.
Customer service was on point. I will be coming back for the next service on my vehicle.
Customer service was on point. I will be coming back for the next service on my vehicle.
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by LU24NEV1
Verified Customer
Verified Customer
Service Price Transparency
May 20, 2026 -
Findlay Toyota responded
Thank you so much for providing us with this lovely review! We're thrilled our team members provided you with such a quality experience in such a friendly atmosphere!
I have received Excellent communication and welcoming
personality I had a wonderful experience thank you
personality I had a wonderful experience thank you
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by ARROW3111
Verified Customer
Verified Customer
Service Price Transparency
My time at Findlay Toyota was great!
My service went extremely well, thanks to the help I received from Glenzy from the service department.
My service went extremely well, thanks to the help I received from Glenzy from the service department.
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by David G.
Verified Customer
Verified Customer
Service Price Transparency
My biggest complaint other than the high prices is the
new checkout system. You have to try to find your service advisor instead of going to a cashier so you have 20 or more people doing the job of two th
new checkout system. You have to try to find your service advisor instead of going to a cashier so you have 20 or more people doing the job of two that makes no sense.!
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by jimbihr
Service Price Transparency
Very Friendly, Great Service and very helpful.
Very happy I bought a car here. I will continue to come here.
Very happy I bought a car here. I will continue to come here.
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by CHANTELLGORDON79
Verified Customer
Verified Customer
Service Price Transparency