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Findlay Toyota - Service Center

Henderson, NV

4.6
2,672 Reviews

2,672 Reviews of Findlay Toyota - Service Center

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March 30, 2025

Ethan was fantastic and was able to answer any questions that I had he made my experience at Findley Toyota exceptional More

by Eddie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Plott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Findlay Toyota responded

Thank you for your kind words and for mentioning Ethan's name We appreciate your support and are glad that he was able to meet your expectations. Thanks for stopping by.

March 29, 2025

I bought my 2015 Tundra at Findlay Toyota with 3 miles on it. Phil Cabtree has been taking care of me in service ever since. The friendly service and high integrity has me for life. I'll never go anywhere el More

by tresia50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phill Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug De La Cuesta
Mar 31, 2025 -

Findlay Toyota responded

Tresia50, Thank you for your feedback and for mentioning Phil Crabtree's name. We appreciate your support and glad that Phil was able to meet your expectations and provide you with the friendly service experience that you deserve. Thank you again we appreciate you stopping by.

March 29, 2025

Matt, my service writer, was very knowledgeable and kept me updated. Your best ambassador to Findlay Toyota is James at the snack center. I watched James greet everyone who came for coffee or whatever with More

by SMOGCOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in snack area
Mar 31, 2025 -

Findlay Toyota responded

Hello Smogcop, Thank you for your kind words and for acknowledging Matt and James's efforts in helping you with your recent service visit. We're glad that their dedication made a difference.

March 28, 2025

Very nice staff and I received excellent service from Eric. He explained what service for my car and what need to be replace. More

by Maria C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Maldonado
Mar 28, 2025 -

Findlay Toyota responded

Maria, Thank you for leaving your 5 STAR review and for mentioning Eric's name. He will be grateful to know that he was able to exceed your expectations. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon

March 28, 2025

Thomas Tran provided us with first rate service we have been accustomed to at Findlay Toyota. Thomas was very professional and recommended the service required as well as providing information on key comp More

by jatajury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Findlay Toyota responded

Jatajury, We're glad to know that everything went well with your last service visit. Thank you for your feedback and for mentioning Thomas Trans name. We're happy to know that you had a pleasant experience. We appreciate your business and look forward to seeing you again soon.

March 28, 2025

Service personnel are superb. I arrived and was quickly ''started' and was finished in good time. More

by LLREESER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Mckenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Findlay Toyota responded

Hello LLREESEER1, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

March 28, 2025

Friendly efficient service. I could not ask for better. Recently my wife's Prius would not start. We had it towed to Findlay. Will Collier, our service consultant, provided ex More

by WRHUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Findlay Toyota responded

Wrhutton, We're glad to know that everything went well with your last service visit. Thank you for your feedback and for mentioning Will Collier's name. We're happy to know that you had a pleasant experience. We appreciate your business and look forward to seeing you again soon.

March 28, 2025

Eric Maldonado was my advisor and was extremely friendly, knowledgeable and professional. I’d definitely work with him again More

by FIRETWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Maldonado
Mar 28, 2025 -

Findlay Toyota responded

Firetwin, Thanks so much for sharing your experience with us. We appreciate your positive feedback and for mentioning Eric Maldonado's name. It's our goal to always provide the best service possible. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon.

March 28, 2025

DO NOT TAKE YOUR VEHICLE TO SERVICE HERE, They do a horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they o More

by John M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Short
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McFadden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kai Spencer
Mar 28, 2025 -

Findlay Toyota responded

John M, We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to discuss this with you further. Please contact me directly at Kellyt@findlayauto.com or simply reply to this email. Thank you for making us aware of this situation. I look forward to hearing from you.

March 27, 2025

Eric Maldonado was a huge help and assisted me to find solutions to the problem I had with my car. He went above and beyond more than he needed to and talked me through what options I have. 10/10 assistan More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Maldonado
Mar 31, 2025 -

Findlay Toyota responded

Thank you for sharing your experience with us. We're glad that Eric Maldonado exceeded your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

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