Findlay Toyota - Service Center

This is a duplicate. If I needed to redo this information me at a later date If I needed to redo this information me at a later date More

I waited a bit longer than I was assured, but Natalie was very nice and very reassuring and extremely helpful. very nice and very reassuring and extremely helpful. More

Findlay Toyota has been my preferred choice for servicing my Toyota vehicles due to their attentive staff. However, during my latest visit, I felt like an inconvenience when I requested prepaid services and my Toyota vehicles due to their attentive staff. However, during my latest visit, I felt like an inconvenience when I requested prepaid services and declined additional suggestions that turned out unnecessary. I encountered issues with obtaining information about my roadside assistance included in my prepaid package, as the staff directed me to contact Toyota myself. When I arrived to pick up my vehicle, the agent was busy, and I was quickly sent between the cashier and the agent without receiving the promised information. Feeling unwelcome, I chose to leave and resolve the matter on my own. This was my first negative experience at Findlay Toyota, and while I’m returning due to my prepaid package, I would consider other service options otherwise. More

The service was quick and very thorough. The service adviser was very helpful and the I enjoyed the online process they have to showcase any and all problems. The service adviser was very helpful and the I enjoyed the online process they have to showcase any and all problems. More

Vehicle concerns along with other concerns was not recorded in file. Management associate was misleading. recorded in file. Management associate was misleading. More

My salesman is very helpful,Linda responds to all my questions.I am still having an issue to connect to Apple air play on car . questions.I am still having an issue to connect to Apple air play on car . More

Eric was a pleasure to deal with. Eric kept me informed on my service request and followed up. Everything was was completed in the time frame he mentioned when I signed in. Eric kept me informed on my service request and followed up. Everything was was completed in the time frame he mentioned when I signed in. More

Support staff made the repair process easy. I had to leave vehicle overnight for a few days which helped me plan my days without the car possible. I had to leave vehicle overnight for a few days which helped me plan my days without the car possible. More

Will was very friendly and informative. Very helpful and kept me informed of upcoming maintenance. Very helpful and kept me informed of upcoming maintenance. More

Have worked with service rep Phil Crabtree for 12’years. Always easy to schedule And receive service. Always easy to schedule And receive service. More