Findlay Toyota - Service Center

ALWAYS outstanding customer service with Matt Stanley. We've bought many cars at Findlay Auto and have worked with Matt for years. He's honest, thorough, explains everything in lay terms and helps us real We've bought many cars at Findlay Auto and have worked with Matt for years. He's honest, thorough, explains everything in lay terms and helps us realistically plan ahead with our maintenance. More

The wait was very long (3 hours) for an oil change even with an appointment. My husband is handicapped and it would have been nice to have had quicker service. Jordon our service provider was excellent. with an appointment. My husband is handicapped and it would have been nice to have had quicker service. Jordon our service provider was excellent. We understood it was not his fault. They were really busy. At the end the work was excellent. More

My Camry Hybrid battery needed replacement. I couldn’t take my car to get a new factory battery installed. The service representative Vincent took fantastic care of me. He understood my inab I couldn’t take my car to get a new factory battery installed. The service representative Vincent took fantastic care of me. He understood my inability to come in and proceeded to accommodate me by scheduling an appointment to have a technician come to my home to install a new battery. On the scheduled date Vince called me to explain the technician could not come as planned, but he sent a valet to jump and drive my car to the dealership, coordinated the repair, and had the valet return the car to me. Vince was amazing; he coordinated everything, kept me informed, and was happy to accommodate my needs. Findlay Toyota has been a great experience every time I have had my Camry serviced there. I will continue to go there because of the level of service. More

Excellent service. Phill was awesome. Explained everything throughly, pleasant to work with. I even used your Uber ride. Thank you Phill for making this experience ex Phill was awesome. Explained everything throughly, pleasant to work with. I even used your Uber ride. Thank you Phill for making this experience excellent More

Everything was great until the person who drove my car to me got out the car. I spoke and he did not. When I got home I noticed the step of my vehicle was extremely dirty with oil and dirt. It looked like so me got out the car. I spoke and he did not. When I got home I noticed the step of my vehicle was extremely dirty with oil and dirt. It looked like someone had dirty boots got in and out of my vehicle. I then understood why the guy didn’t want to look at me or speak. I will return to Findlays but will thoroughly look at my vehicle before leaving. It would have taken 2 minutes to wipe the area More

Finley has been quick to my calls and gets me in most times on the day if I call early times on the day if I call early More

My cars are not museum pieces but I'm OCD about them. They are very thorough and explain everything. They always always use Toyota OEM parts ( I hate after market) and they treat my dog Sable like gold. They are very thorough and explain everything. They always always use Toyota OEM parts ( I hate after market) and they treat my dog Sable like gold. You also have a great customer base because they're nice to my dog, too. My only complaint is people who make appointments should take priority. I make appointments to get in and ou. I just moved here to Henderson and have nobody to pick me up. Those Uber people all have SUVs and my dog is too old to get in one. I waited 2 hours before my car was brought in the shop to be worked on and I was a half hour early before my appointment. But great job as always. More

Service provider Maverik is the man! ! Great customer service and doesn’t hesitate to go above and beyond. A true professional with Aloha! ! Great customer service and doesn’t hesitate to go above and beyond. A true professional with Aloha! More

customer service rep was a great help in helping get the service completed on the trucks Tunneau cover service completed on the trucks Tunneau cover More

Vince greeted us friendly very knowledgeable in setting up our Bluetooth in our car. Oil change and tire rotation done in an hour Supreme service. There’s a reason Finley is #1 dealer in Las Vegas!! up our Bluetooth in our car. Oil change and tire rotation done in an hour Supreme service. There’s a reason Finley is #1 dealer in Las Vegas!! More