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First Hyundai

North Attleboro, MA

Overview
Employees
Reviews
Vehicles
3.9
1,352 Reviews
First Hyundai is part of First Auto Group, owned and operated by the Ruggiero family of North Attleboro, Massachusetts. We sell and service Brand New and Certified Pre-Owned Hyundai's as well as quality pre-owned models. We are the #1 Certified Pre-Owned Hyundai dealership in the North East and #5 in the United States. Our pricing is transparent and competitive in the interest of selling in volume. All of our customers who purchase a vehicle from us are enrolled in our "First For Life" Rewards Program. When you maintain your vehicle with us, you receive a lifetime engine guarantee, complimentary Oil Changes, Tire Rotations, Wiper Blades, Inspection Stickers, and much more. We're setting a new standard and look forward to meeting you and earning your trust.
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270 E Washington St

North Attleboro, MA

02760

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Showing 1,352 reviews

November 18, 2015

Easiest car buying experience I've had! I started by speaking with First Hyundai's online department and was able to finalize a deal in 20 minutes over the phone. I drove to the dealership t More

by kane3one6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coccia Jr., David Perez, Andre Mendes
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Dec 10, 2015 -

First Hyundai responded

Thank you and congratulations on your new Hyundai! I'm very happy to hear Lindsey was able to get you the deal you wanted instantly over the phone and David and Andre were able to continue the process when you came in the showroom. Have a Happy Holidays and please "say hi" when you come in for your first Complimentary Oil Change and Tire Rotation. - Anthony Coccia Jr., General Sales Manager

Helpful
November 14, 2015

Quick, easy and got the vehicle I wanted. First Hyundai really took care of me, I know when I'm in the market for a new car there's only one place to go First Hyundai. I'd recommend contacting More

by DAVE_AND_CATHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I also worked with Brain and Bob in the parts department, Both of them are very diligent, professional employees that made sure I got what I needed., Anthony Coccia Jr., James Clanton
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Dec 10, 2015 -

First Hyundai responded

Thank you and congratulations! I'm glad to hear James went the extra mile for you and we were able to give you a quick, easy experience and got you the vehicle you wanted. I hope you have a Happy Holiday and I look forward to seeing you for your first Complimentary Oil Change :) - Anthony Coccia Jr., General Sales Manager

Helpful
November 07, 2015

Crooks!!! Worst car buying experience ever Crooks!!! Worst car buying experience I've ever had. The sales and finance people were rude and the only reason I bought the car was because of a fr More

by Jcreepin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales manager Anthony
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Dec 10, 2015 -

Jcreepin responded

But. .I wasn't treated with respect. ..at one point I was even called a liar when discussing the price that was agreed upon and until "my friend" came out and showed I was telling the truth. The financing was all wrong and we had to return multiple times to get it fixed with young children with us. .. phone calls were never returned and even the work orders I have for the car haven't been fixed yet because of the parts either "misplaced" or "you didnt have time" even though thathe was the whole reason for the appt. Your dealership continues to be a bad torn in my side. I will broadcast my displeasure for first hyundai to anyone thinking about buying a car. By far my worst purchase and customer service experience ever. ... you should give "my friend" a raise. .she's the only reason people I knew considered your dealership. .but no one I know will again

Dec 10, 2015 -

Jcreepin responded

From the dealership Private Response First Hyundai responded to this review December 10, 2015 Wayne, You purchased your Sonata from us with roughly 80,000 miles on it for a great price and when you sat with our business manager you were offered an extended service contract to protect your investment from any service issues that may come up. You Declined. You knew the mechanical coverage the vehicle came with and your risks, but you still declined. I'm very sorry you had a service issue, but before we sold you the vehicle it went through a 151 pt. inspection and we did any necessary work to the vehicle to ensure it's safety and it passed state inspection no problem. Unfortunately, we can't predict when a machine is going to have an issue nor can we be responsible for every vehicle after the warranty expires. It's unfair to bash "your friends" dealership because of this, especially after we treated you with respect, got you favorable financing, a great price, and made your transaction seamless. Add a Private Response

Dec 10, 2015 -

Jcreepin responded

The truth is. .first hyundai tried over charging me almost 3000.. I had to go back and forth with 2 children cause the paperwork was wrong. .my family was disrespected and you haven't even fixed the work orders yet. .. so why would I expect you to stand behind your car. .even though I complained about what needs to be fix fixed from even before the first oil change. .. it's a joke

Dec 10, 2015 -

Jcreepin responded

From dealership Private Response First Hyundai responded to this review December 10, 2015 Wayne, As far as your sales experience; nobody called you a liar. We just had a different price in our system compared to what you were quoted and had to verify because we were shocked how low it was. At this point it sounds like you have an issue with our parts and/or service center. I wasn't aware that you have been waiting on parts because I'm the Sales Manager and have no knowledge in that department, even though you're under the impression I am. But If you're currently still having an issue there, I will immediately get my Service Director, Harold Cimorelli, involved and get answers for you. Add a Private Response

Dec 10, 2015 -

Jcreepin responded

I was caled a liar and even given a attitude. And when I said something my sales man made a comment about I should just sign cause it is finalized and I have a low credit score anyways. ..I was told to sign and refinance when my scores better. ...that don't even make sense. . I'm sorry if your dealership doesn't think 12gs is enough to pay for a car to be respected. ..but it's all my family can afford

Dec 10, 2015 -

Jcreepin responded

Only reason I went through with this horrible deal. .is because yes my credit score was low. .and after your team put 14 hard credit inquiries on my report in 20 mins my score was even worse. .and I needed a car to drive my babies in. ... not even a month later that cars not safe

Helpful 2
November 02, 2015

Hats off to Mark Berman I went in for general service on my 2012 Sonata SE and left with a 2015 Sonata which does everything except cook me breakfast. I really do appreciate More

by kcybulski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mateo Riz
Other Employees : Anthony Coccia Jr., Andre Mendes, Mark Berman
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Helpful
October 29, 2015

New Car The dealership was a great experience for me after visiting several Hyundai dealership looking for my dream car. Chris , Andre and Mateo was a pleasu More

by Kate
Recommend Dealer
Yes
Employees Worked With
Mateo Riz
Other Employees : Anthony Coccia Jr., Andre Mendes, Chris Antone
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Helpful
October 27, 2015

Best car buying experience ever The team at first Hyundai is second to none I would recommend them to anyone in the market for a Hyundai thanks Dave you were great More

by AJBERUBE151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Coccia Jr., David Perez
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Helpful
October 25, 2015

Great dealership & honest staff This was my 2nd experience with First Hyundai. I had my past car serviced there. There is no long wait time and always did the work requested. The ser More

by CAM.SCARCHILLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager Billy, Sr. Tech Nick, Anthony Coccia Jr., Derek Theriault, Chris Antone
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Helpful
October 21, 2015

Purchased a 2016 Hyundai Tucson I knew the vehicle I wanted and Chris Antone worked with me. He was patient and listened to my needs and wants. At one time I thought I could not af More

by DiFrances
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mateo Riz
Other Employees : Anthony Coccia Jr., Andre Mendes, Chris Antone
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Helpful
October 20, 2015

best dealer experience this was the best dealership ive ever been to! such a great experience here. i recommend coming here and make sure you ask for chris! More

by paige1003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Coccia Jr., Chris Antone
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Helpful
October 12, 2015

Positive First experience getting a new car was a good one. David Perez did an exemplary job. Knowledgeable and professional. I would recommend this dealership More

by CHATTMAN85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Coccia Jr., David Perez
Report | Print
Helpful
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