Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
187 Reviews of First Hyundai - Service Center
Sort by
March 02, 2020
First Time Service 6-mo scheduled service. Just a minor "fix" to the rear bumper protector. In and out quick. No issues. Car looks and runs great. Economical. 6-mo scheduled service. Just a minor "fix" to the rear bumper protector. In and out quick. No issues. Car looks and runs great. Economical. More
by Phil
Helpful February 10, 2020
This was the worst experience I had ever had.I dropped This was the worst experience I had ever had. I dropped my car off in the morning for tires and oil change. I told the I would pick it up later today This was the worst experience I had ever had. I dropped my car off in the morning for tires and oil change. I told the I would pick it up later today, she said she would call To let me know when it was done. Never heard from anyone, I called around 3 and was told we will call you back, still nothing I called around 3:30 Spoke to I believe Lisa. I was asking questions and she hung up on me. I called back and spoke to a Bill who was just as rude. All this over an oil change and tires Not very good customer service Angela is my normal contact She was not in More
by Chris
Employees Worked With
Lisa Anderson, Angela Kiesman
January 24, 2020
Just had my Hyundai in to fix an issue found when having new tires put on. Lisa was extremely helpful and made sure everything was taken care of. new tires put on. Lisa was extremely helpful and made sure everything was taken care of. More
by MyAudi
Employees Worked With
Lisa Anderson
January 14, 2020
As always Lia my advisor was super helpful when my Veracruz broke down. She kept in touch with me during the entire repair process. Lia & First Hyundai took a very stressful situation and totally put Veracruz broke down. She kept in touch with me during the entire repair process. Lia & First Hyundai took a very stressful situation and totally put me at ease! Thank you! More
by Brad Chase
Employees Worked With
Other Employees :
Lia Ralph, Billy DePalma, Eric Moura, Lisa Anderson, Benjamin Smith
January 13, 2020
Took my car in on time and finished ahead of schedule. Easy check in and easy checkout. Every one very pleasant and gave me undivided attention Easy check in and easy checkout. Every one very pleasant and gave me undivided attention More
by Lpcapecod
Employees Worked With
Angela Kiesman
January 09, 2020
The original diagnosis was incorrect. I was told Hyundai had to tell them how to fix it and to keep checking in. After 6 months of me calling First Hyundai (no proactive calls from them). Finally brought it had to tell them how to fix it and to keep checking in. After 6 months of me calling First Hyundai (no proactive calls from them). Finally brought it back in for another issue. First day it was there it never got looked at and I only found this out because I called for an update. Left it for the weekend through Tuesday. 5 days. Only to be told the original diagnosis was wrong and it was due to something that I wasn’t having issues with originally but recently started to have problems with. Extended warranty didn’t cover newly identified issue. Having no faith i did not allow them to fix this new issue. When I questioned why it was mis diagnosed originally the service rep blamed an old employee. When I expressed anger in this response she hung up on me. More
by lisaleite54
Employees Worked With
Billy DiPalma, Lisa Anderson, Angela Kiesman, Benjamin Smith
January 04, 2020
Took car in for service Ben was very very helpful. Also the driver that was ok us to the mall was great also Great personalities both of them!! Also the driver that was ok us to the mall was great also Great personalities both of them!! More
by Auntiepokey
Employees Worked With
Angela Kiesman, Benjamin Smith
December 11, 2019
Very pleased. Friendly service. No ridiculous up-sells. The worst thing is this 25 word requirement. I find it very annotating to say the least The worst thing is this 25 word requirement. I find it very annotating to say the least More
by Dasbenfica
Employees Worked With
Angela Kiesman
November 06, 2019
The great service I expect. My first service on the 2019 Tucson I got from them in July. Terrific service from Angela Kiesman, she helped me with service previously with my 2016 My first service on the 2019 Tucson I got from them in July. Terrific service from Angela Kiesman, she helped me with service previously with my 2016 and there's no question, it's people like her that make you want to come to this dealership, which is one of the reasons I bought the 2019 from them. More
by mlwestphal
Employees Worked With
Angela Kiesman
