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First Texas Honda

Austin, TX

4.8
2,637 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,637 reviews

March 13, 2021

The overall service was fine, the only comment I have is if you have a multipoint inspection with check boxes for everything checked but the maintenance minder isn't reset when you get in to drive away, it More

by Christopher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Mar 17, 2021 -

First Texas Honda responded

Christopher, we are sorry to see you did not have a five-star experience and I would like to learn more about it to dig deeper. I invite you to contact me personally at Cody.Penna@FirstTexasHonda.com so I can look into your visit and, overall, so we can improve for next time. -Cody Penna, Service Director

March 13, 2021

I dealt with Bobby Mills and the experience was great, 5 stars! I was greeted on time and the work was performed on time. The cafe was a pleasant and safe place to pass the time More

by BillL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mills, AJ Cuevas
March 13, 2021

I worked with Anthony Herrera and the experience was great! Anthony explained recommended services in a very professional manner. Thanks again for all your assistance. More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
March 11, 2021

Everyone I dealt with was professional and kind. Jay explained all that I needed. The guys that checked me in and out were great. THANKS More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Jank
March 10, 2021

First Texas Honda has serviced all of our Honda’s for over 7 years. We have been using Jack Wright as our Service Advisor whenever possible, and for the last 3 years working with Jack exclusively. The se More

by dealguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Wright
March 10, 2021

Great sales experience from the day I called them to inquire about our Honda Pilot 2017 Elite CP. Ross was awesome and transparent through the process. We couldn’t be happier with our car. More

by Chadi Matar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Brown
March 10, 2021

Always professional, always do what they promise they will do. This was to address a software recall, so there was no expense involved this time.0 More

by 2dentons
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
March 08, 2021

Quick and very professional...I also got a overall car checkup that was at no cost which was nice since it confirmed that my car had no issues. More

by fred1n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
March 08, 2021

I've always had excellent Service experiences at First Texas, and today was no exception I brought Accord in just for its annual Texas state registration inspection, and I especially appreciated that th More

by heardp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Winn
March 07, 2021

This dealership had always exceeded my expectations. I especially like that they don't try to talk me into things that I don't need. Also, the Continental Cafe is a super nice coffee bar to wait for your More

by Mike S
Recommend Dealer
Yes
Employees Worked With
Myron Jones
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