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Fitzgerald Buick GMC Rockville
Rockville, MD
44 Reviews
Fitzgerald AutoMall establishes and maintains successful business relationships with all our customers through our associates. We strive to continually improve the effectiveness of the Fitzgerald system for satisfying customers, which includes our sales, service and parts processes.
Our organization is committed to achieve excellence, in our customer’s view, while fulfilling our responsibilities to our community, associates, franchisors and to all with whom we do business.
An excellent customer experience is achieved through the efforts of all members Fitzgerald Auto Mall working together.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 10:00 AM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 07, 2022
Sales staff was very kind and respectful.
They followed up with us in a courteously manner without being pushy and deceiving. Really great customer service and support.
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by Alden
Employees Worked With
Eli
September 10, 2022
Jason Watts provided excellent customer service.
The sales and service departments worked with me to make sure I was satisfied with the vehicle.
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by LJ
Employees Worked With
June 27, 2022
To my shock, the warranty company declined to cover the
frozen Infotainment Display screen on my 2018 GMC Sierra -- after approving it originally -- because, I was told by Service Tech Brian Wilson and his
More
by Olde-Nuff
Employees Worked With
Brian Wilson; Tim G--
Dealership Inventory (74 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Quick Lube
- Rental Car Service Onsite
- Television
- Vending Machines
- Childrens Playroom at some locations
- Lifetime Buyer Protection & Loaner Car Program Available
- Free Child Safety Seat Inspections by appt. at most locations
- Monthly Child Safety Seat Events
- Online Service appointment scheduling
- Financing available for car repairs
- Shuttle service at most locations
