Fitzgerald Chevrolet Cadillac Hagerstown

Amazing experience I absolutely LOVE this dealership. After renting a car for almost a year and searching for a vehicle I loved this dealership was perfect for me. Even I absolutely LOVE this dealership. After renting a car for almost a year and searching for a vehicle I loved this dealership was perfect for me. Even though I am from upper Marlboro and the drive was almost 2 hours it was WELL worth it. They stayed open late for me and didn't rush me at all. The process was easy and everyone showed the greatest level of professionalism. My sales rep was absolutely AMAZING and kept the whole family laughing and comfortable. I would recommend this dealership to anyone interested. More

Makes car buying fun!! I used to HATE car buying but I've bought two vehicles from Ron Doub at Hoffmans and he makes the experience enjoyable. Friendly and professional, bot I used to HATE car buying but I've bought two vehicles from Ron Doub at Hoffmans and he makes the experience enjoyable. Friendly and professional, both purchases have been great. I highly recommend Ron and Hoffman Automotive if you're looking for a new or used car. More

Quick and painless George Uhl was awesome in getting my daughter her fist car. No pressure, plenty of good advise and great financing. Everything was explained, there we George Uhl was awesome in getting my daughter her fist car. No pressure, plenty of good advise and great financing. Everything was explained, there were no catches. I hate buying cars but this was actually a joy. Thanks. More

Great overall experience Jim Hebb was a great salesman. Not pushy yet very helpful from first meeting. Jim Hebb and Jim Carter (sales manager) really went all out to track d Jim Hebb was a great salesman. Not pushy yet very helpful from first meeting. Jim Hebb and Jim Carter (sales manager) really went all out to track down a 2016 Chevy Colorado extended cab for me. Just great to deal with I would highly recommend the to any one looking for a new Chevy. Thanks Rob More

Great Experience! We recently purchased a 2016 Chevy Equinox after looking at several other dealership. HOFFMAN BEST BY FAR!! Jennie Jack & James Patterson were fantas We recently purchased a 2016 Chevy Equinox after looking at several other dealership. HOFFMAN BEST BY FAR!! Jennie Jack & James Patterson were fantastic. They were very professional and was not pushy as you may find at other places. James listened to what we wanted and worked with us from there, Great Experience!! More

Time consuming and horrible! We purchased a 2007 Avalanche from Hoffman after making another purchase of a new vehicle about a year prior. We were very happy with the purchase and We purchased a 2007 Avalanche from Hoffman after making another purchase of a new vehicle about a year prior. We were very happy with the purchase and convinced ny service records that the death trap was a great vehicle because it was previously owned by one of their techs. Well before we even tagged it there were issues that we returned for several times. Then the final issue was the engine that failed. Fortunately, unlike others we were offered a different vehicle, not what we wanted, but a working vehicle. There were three days that we spent at this dealer in an attempt to trade and purchase something else. Such time because we were ignored and everyone else came first. We later overheard that we inconvenienced them. Really nice considering we were given the price sheets to shop for ourself. The used car manager was extremely rude not even wanting to hear us vent about the vehicle or our experience so he could concentrate. He was sure to treat us as last priority with each trip and was sure that we understood that we were a bother. We were even told at one point that they owed us nothing after selling us a vehicle that blew up two months later. It gets worse. On the third trip to finalize on a vehicle we didnt want, we were offered another brand new vehicle in which we did purchase. This will not be the last stop as a letter will be sent including all details to chevrolet as well as the owner of this location as well as tell everyone I know for years to come of our experience. More

Great experience Out of all the dealerships I've been to this by far is the best experience I have had! They are so courteous and don't nag or pressure you. They're we Out of all the dealerships I've been to this by far is the best experience I have had! They are so courteous and don't nag or pressure you. They're well detailed in explaining everything you need to know about the vehicle's! More

Overall OUTSTANDING Service and PROFFESIONALISM! Yesterday, after being insulted by several other dealerships while shopping for a new car for my husband I turned into this dealership and started wal Yesterday, after being insulted by several other dealerships while shopping for a new car for my husband I turned into this dealership and started walking around looking at some very beautiful cars. I had never seen new Chevys and my hub is a ford man 100%. I was approached by a very relaxed man named Ron Doub after only 2 minutes or so. He was smiling, pleasant but not in the typical (oh no a car salesman) way. He was casual and professional. I explained that I had not even been approached or respected by the last dealership at Sharrett VW and when I asked about the new VW's I was told I will never be able to afford one. Anywho, I wanted a reliable new car good on gas, had "not so good credit" and was honest with Ron. I told him my hubs car had 354k miles and at any moment would break down going to work. He made suggestions based on LISTENING TO ME and found me a Chevy Cruz diesel that gets over 50mpg. Not only that but it was 4500 off selling price loaded brand new. OMG I test drove it and fell completely in love with everything. Great pick up, brand new, a pretty bad xxx looking little she devil of a car I knew my husband would love it too. He then went to his sales mgr, explained where I needed my payment to be and my credit issues. They both performed a miracle and got us approved with a 2.9% interest rate with hardly any money down. I cannot even describe my complete joy with the service and quality I received after being rejected by others and I don't ususally write reviews but this new car and peace of mind and unexpected respect of all of these people here towards the customer has to be told to everyone. Michael Allen did our financing and it was seamless and he was a true gentleman. He never made us feel intimidated. This place and these people have skill in every dept of car sales. Buy there and save yourself a lot of hassle and grief in the future you wont be disappointed. Love you guys! Amy and Mike 7/13/15 More

I LOVE MY CHEVY TRAX During many visits to Hoffman, to buying a 2015 Trax, I experienced GREAT customer service with no pressure and lots of patience from Ron Doub. During many visits to Hoffman, to buying a 2015 Trax, I experienced GREAT customer service with no pressure and lots of patience from Ron Doub. More

Win-Win If you want great vehicle choices plus great customer services Hoffman is where you'll find it. My salesman Ron Doub can make it happen. If you want great vehicle choices plus great customer services Hoffman is where you'll find it. My salesman Ron Doub can make it happen. More