Fitzgerald Toyota Gaithersburg

Chris is a genuine and kind person. He went above and beyond to understand my needs and offer me with the best option which was both reliable and matched my budget. Chris spent more t He went above and beyond to understand my needs and offer me with the best option which was both reliable and matched my budget. Chris spent more than 6 hours with me to get me the car I needed. We test drove 4 different cars until I found the one that I really liked and he was so patient with me during the whole process. He helped me with the financing as well. With Chris, it is bot about selling you a car, it is about building a relationship based on respect, and honesty. More

Chris was WONDERFUL. I had very specific specs, and he went above and beyond to ensure I got the right vehicle, at the right price. He was attentive throughout the buyi I had very specific specs, and he went above and beyond to ensure I got the right vehicle, at the right price. He was attentive throughout the buying process, from initial contact, to financing follow-through to eventually programming the car and linking it to my phone when tye purchase was done. You couldn't tell from the individualized service he gave me, but he had three other clients at the same time - and none of us felt rushed or neglected. Now, that's talent! I unequivocally recommend him to be your agent. You know . . . only If you're looking for a knowledgeable, patient, caring, understanding, and results oriented professional. More

This dealership is absolutely wonderful not only was the service by Chris. Terrific but I always go to Toyota for my service. Chris was wonderful and help me so much and choosing my new car. service by Chris. Terrific but I always go to Toyota for my service. Chris was wonderful and help me so much and choosing my new car. More

I loved the atmosphere at this dealership. Staff was knowledgeable, but there was no pressure to buy right away, or to push me towards something that wasn't my specifications. Staff was knowledgeable, but there was no pressure to buy right away, or to push me towards something that wasn't my specifications. More

Quiero empezar por agradecerle a el señor Oscar que tomo el control en el sueño de mi madre el carro exacto que ella quería y lo tiene gracias a Oscar, el primer señor nos quería vender un carro que estaba el control en el sueño de mi madre el carro exacto que ella quería y lo tiene gracias a Oscar, el primer señor nos quería vender un carro que estaba disponible no lo que nesecitabamos y hasta ordenó el carro incorrecto, el segundo señor lo llame más de 3 veces y no canceló la orden equivocada o tuvo esa comunicación para poder ayudarnos me imagino que los primeros dos dos señores pensaron por nuestra apariencia sencilla que no podríamos comprar un carro como el que obtuvimos, pero pues gracias a Dios don Oscar nos ayudó bueno no solo nos ayudó tomo las ríendas al 100 porciento no se separó de nosotros para nada y nos ayudó con todo el proceso, quiero serles sinceros yo le regale ese carro a mi madre pero pues quería que escogiera el carro a su gusto aunque pues mi apariencia es muy humilde soy ingeniera para una agencia de gobierno y vi a mi madre que nesecitaba un carrito y pues le agradezco tanto a Dios que don Oscar estuvo con nosotros all the way, canceló el carro equivocado, me trajo el carro nuevecito tuno tanta dedicación respeto y pues se a conciencia que el trabajo mucho con nosotros en darle a mi madre exacto lo que quería, es un alegría tan grande el saber que pues don Oscar es y simple será nuestra opción número 1 para mi familia y pues que solo confiamos en el, por su dedicación, conocimiento, empeno y todo su esfuerzo hasta el final, I couldn’t ask for a better gentleman to take care of my mother, yo por ella I’ll give it all, pero pues don Oscar without a doubt went above and beyond for us, I can’t thank you enough, u truly cared for all the entire way, from the bottom of my heart muchas gracias, and honestly he deserves to get credit for this sale 100 percent since he did all the hard work and didn’t stop helping us until my mom had the keys in her hands, what a gentleman, amazing, si tuvieran un señor Oscar everywhere I go to shop, I would buy it all I promise you, what an awesome and kind person, and to his managers wow, you guys should be so proud to have him, the best of the best, my loyalty stands by him and from now on I would tell all my friends and family members, please trust me Mr. Oscar got you all the way, and he’s the only person my entire family would now and forever would buy from and trust me I sure would need cars, since I have a few boys they would all need cars. Thank you Mr Oscar for caring so much for my mother, for been there for us. Blessings now and always More

This is the third car I‘ve leased. Olga and John very helpful. Great deal. Olga and John very helpful. Great deal. More

The process was quick and efficient, I gave my sales person Vaqar Ahmed, a list of qualities I was looking for in my next vehicle, and he quickly found 2 good candidates, I test drove one of them, and w person Vaqar Ahmed, a list of qualities I was looking for in my next vehicle, and he quickly found 2 good candidates, I test drove one of them, and was able to get the paperwork and financing taken care of. Great dealer to make your first car purchase! Everything went smooth and fast, Vaqar Ahmed did a great job informing me about the vehicle I wanted and made everything easy for me to understand. Thanks everyone at Fitzgerald Toyota Gaithersburg. More

"I can't speak highly enough of Fitzgerald Toyota Gaithersburg and Vaqar Ahmed. The entire experience, from the moment I walked in, was fantastic. The staff was friendly and efficient, and Vaqar Ahme Gaithersburg and Vaqar Ahmed. The entire experience, from the moment I walked in, was fantastic. The staff was friendly and efficient, and Vaqar Ahmed was not only knowledgeable but also took the time to address all my questions and concerns. He was attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for our needs.I left the place feeling confident in the care I received from the staff and most especially Vaqar Ahmed. If you're looking for a reputable car selling company with a compassionate staff,, look no further than Fitzgerald Toyota Gaithersburg. More

Abishek in sales and Marian in finance were a pleasure to deal with. As was the sales manager whose name eludes me. deal with. As was the sales manager whose name eludes me. More

I highly recommend Ms. Olga Kuznetsova to any car buyer who values competence over superfluous salesmanship. Olga’s knowledge, diligence, and sound judgment put her in a di Olga Kuznetsova to any car buyer who values competence over superfluous salesmanship. Olga’s knowledge, diligence, and sound judgment put her in a different league in my opinion and determined my superb consumer experience at the Fitzgerald Toyota dealership. Olga did an exceptional job helping me define my need for a Toyota SUV. My preconceived list of options included the Highlander and RAV4. I rejected the former on account of its inordinately large size. I did not like the latter because of its boxy exterior design. As a result, I was at the point of buying a Lexus NX350h. Olga called after her dealership already had given up on me (wishing me good luck with Lexus) and urged me to come over to look at a new and different car before closing the deal on NX350h. I agreed and a few hours later drove off in my new Toyota Venza hybrid, the SUV of sleek exterior design, beautiful grey-blue color, elegant interior, and the functionality that largely if not completely matches that of Lexus NX350h. This last minute change of direction on my part was enabled by Olga’s communicative, technical, and organizational skills as well as her sincere willingness to help. Particularly, she is a no-pressure communicator with competent judgment, matter-of-factly style, patience to hear out and ability to understand the customer. I was impressed by Olga’s familiarity with the car design. Responding to my question, she opened the hood and unclipped a couple of cover panels to show me the innovative way of jump-starting the car through the fuse panel. She was equally competent in guiding me through the multi-step process of bringing the car on line with my iPhone to enable the CarPlay and Toyota-based connectivity. Last but not least, Olga’s organizational skills saved me time and money. In dialogue with the management she straightened out the trade-in price. She quickly found a mechanic to adjust the tire pressure in all the four wheels to the required PSI. She went with me to the nearby Toyota Service Center to arrange for the removal of the redundant roof rack. Based on my experience, I’d conclude that any educated car shopper would be delighted to meet and work with Olga. More