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Fitzgerald Subaru Rockville
Rockville, MD
132 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 29, 2025
Subaru Fitzgerald consistently gives me the best customer
service and is more responsive than any other dealership I’ve ever been to.
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by sandra_crowe
Employees Worked With
Amadeo, Greg, Lester
July 19, 2025
Terrible customer experience — especially from Lester,
the Service Director. I genuinely regret ever doing business with Fitzgerald Subaru Rockville.
After an expensive AC repair, I picked up my car on
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by Unhappy Customer
Employees Worked With
Lester
April 24, 2025
Service was terrible.
Went to drop off my Subaru at the appointed time and there were 7 cars waiting in front of me to check in as well. After not moving for 10 minutes I
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by JP
Employees Worked With
Dealership Inventory (253 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Quick Lube
- Rental Car Service Onsite
- Television
- Vending Machines
- Childrens Playroom at some locations
- Lifetime Buyer Protection & Loaner Car Program Available
- Free Child Safety Seat Inspections by appt. at most locations
- Monthly Child Safety Seat Events
- Online Service appointment scheduling
- Financing available for car repairs
- Shuttle service at most locations
