Back

Five Star Chevrolet

Carrollton, TX

4.9
1,481 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
Contact Dealership

1735 SOUTH I-35E

Carrollton, TX

75006

Directions

By Type

Showing 1,481 reviews

April 22, 2020

Perfect customer service. Amanda was awesome. Joe the Director introduced him self and made sure I was completely satisfied. The cashier was friendly and efficient. Facility was super clean. They have co More

by herblockhart
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Five Star Chevrolet responded

Thank you, herblockhart, for choosing the service team at Five Star Chevrolet for your vehicle's care. Amanda and I want to continue sharing our automotive knowledge to keep you comfortable and safe. Please reach out to us at 972-389-6700 anytime we can help with your automotive concerns. We look forward to serving you again. Best Regards, Joe Marchbanks, Service Director

April 18, 2020

Exceptional customer service went above and beyond accommodating me will definitely recommend.Everything was smooth and informative, thanks for the tour of the dealership Lloyd More

by Kanjo
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2020 -

Five Star Chevrolet responded

Thank you, Kanjo, for your business and for endorsing Lloyd Facen and the sales team at Five Star Chevrolet. We look forward to hearing from you at 972-389-6700 the next time you have vehicle needs. Please stay in touch, Michael Leatherwood, Customer Relations Manager

Apr 18, 2020 -

Five Star Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Five Star Chevrolet Carrollton. We look forward to your next visit! Take care!

April 16, 2020

Allan, Jeff and their team made everything easy from shopping online to the vehicles delivery in my driveway. With the current Covid-19 restrictions they went the extra mile. More

by mrprocter85
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marchbanks
Apr 17, 2020 -

Five Star Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2020

I’m happy with service and the time of the service. We have two Vehicle for service so far everything goes well, no problems so far , Thank you’ll for the excellent service. More

by Saavedraefigenio
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Apr 15, 2020 -

Five Star Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 13, 2020

Very professional - Can do attitude I had a complicated IT problem. Shop Manager - Steve Wormington - took the initiative to check on line for possible fixes. Found the fix downloaded th More

by John.Arakelian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wormington shop manager, Humberto Luna
Apr 13, 2020 -

Five Star Chevrolet responded

Hello John, We were happy to help with the repair of your vehicle. If Steve or I can be of further assistance, please let us know at 972-389-6700. We hope to see you again at Five Star Chevrolet. Best Regards, Joe Marchbanks, Service Director

April 12, 2020

Amanda was great . I need a good Chevy house close to me and because of her and service I think I found it. Very good experience More

by Areyna
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Five Star Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you so much again for your feedback! We hope you have a great day!

April 11, 2020

Service With Red Carpet I recently had the privilege of working with Alan Brown (general manager) for a purchase on a new Silverado. The courtesy, professionalism and punc More

by Dr Brett Wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Five Star Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 08, 2020

Staff was very professional and mindful of Covad 19. restrictions. Everyone was courteous and thoughtful and completed the recall repairs in a timely manner. It was a pleasant experience. More

by Planoed
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The curtesy driver was very courteous and professional., Jeff Mauldin
Apr 09, 2020 -

Five Star Chevrolet responded

Thank you, Planoed, for sharing your experience at Five Star Chevrolet. Your safety is important especially at this time. Please keep in touch with our service team at 972-389-6700. Stay safe and we look forward to sharing our vehicle knowledge anytime we can be of help. Best Regards, Joe Marchbanks, Service Director

March 30, 2020

The people were very informative and I loved doing business with them. They serve me with kindness and refreshments as I waited making the wait feel less lengthy. More

by Sauntha
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher fitter , Michael Leatherwood
Mar 30, 2020 -

Five Star Chevrolet responded

Hello Sauntha, Thank you for endorsing Five Star Chevrolet. It is important for us to offer you a transparent and comfortable visit. Lloyd and I hope to continue sharing our automotive knowledge and we welcome your technical or care questions at 972-389-6700. Knowing you are fully enjoying your Chevy is our goal! Enjoy, Michael Leatherwood, Customer Relations Manager

Mar 31, 2020 -

Five Star Chevrolet responded

Hello Sauntha, Thank you for endorsing Five Star Chevrolet. It is important for us to offer you a transparent and comfortable visit. Lloyd and I hope to continue sharing our automotive knowledge and we welcome your technical or care questions at 972-389-6700. Knowing you are fully enjoying your Chevy is our goal! Enjoy, Michael Leatherwood, Customer Relations Manager

March 24, 2020

Just had an amazing experience buying a car from Five Star. This place is the real deal....everyone there is courteous and professional! I look forward to my next purchase! More

by Gunny
Recommend Dealer
Yes
Employees Worked With
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough, Tino Ramos
Mar 25, 2020 -

Five Star Chevrolet responded

Hello Gunny! Everyone at Five Star Chevrolet was happy to help with your new car purchase! Our sales team is available at 972-389-6700 to continue sharing our Chevrolet knowledge. Please let us know when you have questions about your vehicle's features or care schedule. We would love to see you again. Stay safe and healthy! Best Regards, Michael Leatherwood, Customer Relations Manager

...
100
...