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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

February 14, 2020

Lloyd Facen was very personable and his experience showed. This was my best auto buying experience ever! Jason Volk was very helpful and thorough explaining the terms of the finance agreement. More

by Abel M.
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Volk
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Feb 14, 2020 -

Five Star Chevrolet responded

Thank you, agmolina97, for endorsing Lloyd Facen and the sales team at Five Star Chevrolet. Congratulations on your new Chevrolet and please stay in touch with us at 972-389-6700. To make sure you fully enjoy your vehicle, we are here to review the technology or its care with you at your convenience. Enjoy new roads! Take Care, Michael Leatherwood, Customer Relations Manager

February 12, 2020

Previous dealership did keep me in the loop like I asked. Kept getting the run around until 5 star chevy got me what I want. More

by stevemo0013
Recommend Dealer
Yes
Employees Worked With
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Johnny Mendoza
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Feb 13, 2020 -

Five Star Chevrolet responded

Congratulations on your new Chevrolet, stevemo0013! Your review and feedback are appreciated and we would like to invite you back to Five Star Chevrolet for a review of your vehicle. We want this to be your best Chevy yet! Please let us know when you have technical or maintenance questions at 972-389-6700. We look forward to seeing you again. Enjoy, Michael Leatherwood, Customer Relations Manager

Feb 14, 2020 -

Five Star Chevrolet responded

Congratulations on your new Chevrolet, stevemo0013! Your review and feedback are appreciated and we would like to invite you back to Five Star Chevrolet for a review of your vehicle. We want this to be your best Chevy yet! Please let us know when you have technical or maintenance questions at 972-389-6700. We look forward to seeing you again. Enjoy, Michael Leatherwood, Customer Relations Manager

February 09, 2020

Awesome experience and he worked very hard to get me in the vehicle I wanted and meet my payment needs. The experience was amazingly pleasant!!! More

by Mark
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
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Feb 10, 2020 -

Five Star Chevrolet responded

Thank you, Mark, for choosing Five Star Chevrolet for your new vehicle. Lloyd and I would like to invite you back to the store to review Chevy's technology to assure you the best experience. Please let us know when we can expect you at 972-389-6700. We value you and your business. Take Care, Michael Leatherwood, Customer Relations Manager

February 09, 2020

Five Star Chevrolet is an excellent place to purchase a vehicle. Had a great experience , and the dealership is very nice. Big sales service areas. More

by jsh40
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Volk, Salma Jara
Report | Print
Feb 10, 2020 -

Five Star Chevrolet responded

Hello jsh40! Congratulations on your new vehicle purchase at Five Star Chevrolet. Lloyd and our sales team wish to invite you back to the dealership to review all the features on your new auto. Please let us know when to expect you at 972-389-6700. Our goal is to offer you the best drive time ever. Thank you, Michael Leatherwood, Customer Relations Manager

February 09, 2020

Having bought my vehicle at this outlet I have a high expectation for the support services being equal to the the service I got when I got my vehicle today I was pleased thank you More

by mathew.baptiste
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karina Najera
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Feb 10, 2020 -

Five Star Chevrolet responded

Hello mathew.baptiste, Your complete satisfaction is always the goal when you visit Five Star Chevrolet and your review is appreciated. I would like to assure you a five-star experience when you return to the dealership and ask that you ask for me. I can also be reached at jmarchbanks@sampack.com or 972-389-6700. The goal is to continue serving you for years to come. Thank you, Joe Marchbanks, Service Manager

February 09, 2020

Always treated as the most important customer! I can’t imagine taking my Chev products anywhere else. Amanda was able to get my blazer in on a last minute battery change. The price was less than a silly More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marchbanks
Report | Print
Feb 10, 2020 -

Five Star Chevrolet responded

Hello Bryan, We are excited to hear you find the service at Five Star Chevrolet exceptional. Amanda and I are always available at 972-389-6700 between visits to answer any additional maintenance concerns. Our goal is to share our Chevy knowledge so that you fully enjoy your Blazer. Thank you for making us your service center. Best Regards, Joe Marchbanks, Service Manager

February 06, 2020

The service Team has now worked on my Corvette and my Volkswagen. They invited me to bring any vehicle in for service. Highly recommend this dealership, truly first class More

by AB
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marchbanks, Jonathan Torres
Report | Print
Feb 06, 2020 -

Five Star Chevrolet responded

Thank you, AB, for the opportunity to service your vehicles at Five Star Chevrolet. We appreciate the opportunity to provide your vehicle care and our advisors and tech are available at 972-389-6700 when you have additional automotive concerns. Please stay in touch so that we can keep your cars well maintained. Thanks again, Joe Marchbanks, Service Manager

February 06, 2020

Wow! I drove from out of town, and I would do it again. My experience was nothing short of perfect. What a great team! Ask for Lloyd Facen. Also, James Cassels, Yulian Equihua, and Mike Leatherwood were in More

by PatrickB
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Yulian Equihua
Report | Print
Feb 07, 2020 -

Five Star Chevrolet responded

Hello Patrick, Thank you so much for trusting our team enough to drive the extra miles to Five Star Chevrolet. Please stay in touch with us at 972-389-6700. We will do our best to offer our long-distance help when you have vehicle concerns. Safe travels and thanks again for your business, Michael Leatherwood, Customer Relations Manager

February 03, 2020

From the time I called and did paperwork by sending online it made the usual long process very quick once I showed up!! Everything was ready and the people were very kind and understood my time is valu More

by Texmiken4
Recommend Dealer
Yes
Employees Worked With
Jerri-lynn Charlton, Will Ricks
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Feb 03, 2020 -

Five Star Chevrolet responded

Congratulations, Texmiken4, on the purchase of your new Chevrolet. Providing you an efficient visit is always the goal at Five Star Chevrolet. Call to let us know when to expect you again at 972-389-6700. We want to stay in contact to share our Chevy knowledge and to make this vehicle the best one yet. Thank you, Michael Leatherwood, Customer Relations Manager

February 01, 2020

I have such excellent experience with sales person and financial person and community relations person. After all I buy many cars in Chevrolet . I recommend to my friends. More

by Sunny
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Jason Volk, Joe Downs
Report | Print
Feb 01, 2020 -

Five Star Chevrolet responded

Thank you, Sunny, for your recommendation of Five Star Chevrolet. You are a valued customer and we look forward to continuing to help you with your vehicle needs. Please stay in touch with both our sales and service staff at 972-389-6700. It is our goal to keep you knowledgeable about your Chevrolet. Best Regards, Michael Leatherwood, Customer Relations Manager

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