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Five Star Chevrolet

Carrollton, TX

4.9
1,481 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,481 reviews

January 20, 2020

Everyone we encountered from the moment we walked through the door and in every department from sales to management made this car buying experience our easiest and most pleasant yet. More

by Jordan Ox
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Jason Volk, Joe Marchbanks
Jan 20, 2020 -

Five Star Chevrolet responded

Congratulations Jordan and thank you for sharing your experience at Five Star Chevrolet. It is important that you have an enjoyable visit and that you feel confident with our team. Please stay in touch at 972-389-6700. We would love to help you again. Thank you for your business and review, Michael Leatherwood, Customer Relations Manager

January 19, 2020

Excellent customer service from Dexter and Yulian. No nonsense, honest gentlemen who are gracious and kind. I’ll be purchasing my next vehicle with them. They are a class act! More

by jshippy43
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough, Yulian Equihua
Jan 20, 2020 -

Five Star Chevrolet responded

Hello jshippy43! Congratulations on your vehicle purchase at Five Star Chevrolet. Dexter, Yulian, and I want to make certain you are fully enjoying your auto and we welcome your questions at 972-389-6700. It would be awesome to help you with any additional needs. Thank you for shopping with us and we hope to see you again. Take Care, Michael Leatherwood, Customer Relations Manager

January 14, 2020

This is the second time we’ve bought a car from Lloyd. Excellent service, answered all the questions, and was very polite and entertaining. Will definitely go back if needed. More

by brettkusturin
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Five Star Chevrolet responded

Hello brettkusturin! Thank you for your return to Five Star Chevrolet for another purchase. Lloyd and I are here to make certain you fully understand the features of your new Chevrolet. Please let either of us know if there are options you would like to review at 972-389-6700. You are a valued customer. Best Regards, Michael Leatherwood, Customer Relations Manager

January 11, 2020

The people here have a sense of humor and a drive to want to take care of me. They always go above and beyond with there service. More

by Ken
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Jan 13, 2020 -

Five Star Chevrolet responded

Hello Ken, Your loyalty to Five Star Chevrolet is very much appreciated. Jeff and I are determined to continue serving you with exceptional care. Please call either of us at 972-389-6700. Our goal is to be your service center for many years. Thank you very much for sharing, Joe Marchbanks, Service Manager

January 08, 2020

Jeff and Joe did a great job getting my warranty work done after Classic refused to do so. Both were very prompt and professional. I will highly recommend them for service to my friends. This was the b More

by scott
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin, Joe Marchbanks
Jan 08, 2020 -

Five Star Chevrolet responded

Hello Scott, Thank you for sharing your feedback and welcome to Five Star Chevrolet. It is important that we do our best to find solutions to vehicle care with the best interest of our customers in mind. Jeff and I appreciate you for recognizing our efforts. When you find you are having issues with your Corvette, please give us a call at 972-389-6700. Safe travels and thanks again, Joe Marchbanks, Service Manager

January 03, 2020

Lloyd was very professional throughout the entire process. He treated us just like we were family. He took very good care of us throughout the process of purchasing our vehicle and would highly recom More

by amanda.lowey15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyd Facen , Yulian Equihua, Julia Alvarado
Jan 04, 2020 -

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, Amanda! Lloyd is a pillar on our sales staff and is a great source of vehicle knowledge. Please give Lloyd or me a call at 817-438-1700 whenever you have questions. Thank you for shopping with us and Happy New Year, Michael Leatherwood, Customer Relations Manager

January 02, 2020

The service person was knowledgeable and answered all questions. Work was on time and correct. He was great. Thanks so much. I am not sure of the service persons name. I am hard of hearing. He was a youn More

by George
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Torres
Jan 03, 2020 -

Five Star Chevrolet responded

Hello George, Thank you for choosing the service team at Five Star Chevrolet for your vehicle's care. Sharing our automotive knowledge with our customers is important. Whenever you have maintenance concerns, please give us a call at 972-389-6700. We look forward to helping you throughout the new year. Take Care, Joe Marchbanks, Service Manager

December 30, 2019

Liked the way this dealership had only new chevys on the lot. Lots of dealerships that sell multiple car lines have them on same lot. More

by jcw19572003
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Jason Yarbro, Jason Volk, Salma Jara
Dec 31, 2019 -

Five Star Chevrolet responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything we can do for you!

December 30, 2019

5 Star Chevy is the best. I have purchased my lsst few vehicles from them and I will continue to purchase my vehicles from them. More

by Brandi J
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin, Dago Cortez, Jonathan Torres
Dec 30, 2019 -

Five Star Chevrolet responded

Thank you, BrandiJ, for taking the time to rate your visit to Five Star Chevrolet. We appreciate your business in both sales and service and we look forward to continuing serving your auto needs for years to come. Anytime you have questions about your vehicle we are ready to share our knowledge. Give us a call at 972-389-6700. Thanks again for your loyalty, Joe Marchbanks, Service Manager

December 28, 2019

This Dealership is the best in the metroplex area, I recomended to all people at this area and people from other places in Unites States to come visit this Dealership, great people, great service!! More

by Jose G. Ortiz
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Jeff Mauldin
Dec 28, 2019 -

Five Star Chevrolet responded

Hello Mr. Ortiz! Thank you for sharing your comments and for your recommendations to Five Star Chevrolet. Your endorsement of our dealership is greatly appreciated. Please let us know when we can help you again at 972-389-6700. Safe travels throughout the new year. Thanks again, Michael Leatherwood, Customer Relations Manager

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