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Five Star Chevrolet

Carrollton, TX

4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

November 11, 2019

Herb Lockhart and his Team were very professional and kept me informed about the process each step of the way. Jason explained everything very well regarding the warranty and financing. I would definitel More

by evezina
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Lockhart Five Stars, Cecilio Santos, Jason Volk
Nov 12, 2019 -

Five Star Chevrolet responded

Congratulations on the purchase of your Tahoe, evezina! Please let us know if you have any additional questions about your Chevrolet at 972-389-6700. Our goal is to keep you excited about driving your SUV. Thank you for shopping with us. Best Regard, Michael Leatherwood, Customer Relations Manager

Nov 13, 2019 -

Five Star Chevrolet responded

T

November 04, 2019

I was able to get in at the last minute for my oil change and even got my brake light fixed. Joe and Jonathan were very helpful and friendly. Great assets to your dealership! More

by Camaro
Recommend Dealer
Yes
Employees Worked With
Joe Marchbanks, Jonathan Torres
Nov 05, 2019 -

Five Star Chevrolet responded

Hello and thank you for sharing your visit to the Service Center at Five Star Chevrolet! Our service team is happy to share all there is to know about your Camaro and we welcome your care questions at 972-389-6700. Please let Jonathan or I know when we can help again. Safe Travels, Joe Marchbanks, Service Manager

November 04, 2019

Fast and friendly service. Don’t try to push too much on you when it’s not needed work to be done to your vehicle. More

by Big CHRIS
Recommend Dealer
Yes
Employees Worked With
Jason Yarbro, Jeff Mauldin
Nov 05, 2019 -

Five Star Chevrolet responded

Thank you for taking the time to recognize Jeff and Jason. Our goal is to keep your vehicle running smooth and we always welcome your maintenance concerns at 972-389-6700. Reach out to us anytime! Thanks again for choosing our dealership, Joe Marchbanks, Service Manager

November 01, 2019

FAST/EASY/GREAT PEOPLE TO DEAL WITH/ONE OF THE BETTER BUYING Would go back/and will tell other folks about 5 STAR.LLOYD was great to deal with,answered all questions,made buying a car fun. More

by robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Waddell
Nov 02, 2019 -

Five Star Chevrolet responded

Congratulations on your car purchase, Robert, and thank you for recommending Lloyd and Alicia. If either of them or I can be of further help, please let us know at 972-389-6700. We appreciate you at Five Star Chevrolet. Take Care, Michael Leatherwood, Customer Relations Manager

October 29, 2019

I made an appointment for a routine service with 5 Star. They were friendly, professional, kept me informed of the progress of my service and got the job done quickly. The waiting area was spacious and co More

by Ellen
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Oct 30, 2019 -

Five Star Chevrolet responded

Thank you, Ellen, for choosing the service center at Five Star Chevrolet for your vehicle's care. Your feedback is appreciated and we always welcome your maintenance questions at 972-389-6700. Knowing you are safe and comfortable as you drive is important. Stay in touch! Take Care, Joe Marchbanks, Service Manager

October 26, 2019

Awesome!! Thank you to the mechanics who fixed my car and awesome service Advisor Bee!! Thank you to the drive manager Amanda!! They always do a awesome job!! More

by Rasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ambhuka, Angel, and all the mechanics!!
Oct 28, 2019 -

Five Star Chevrolet responded

Thank you, Rasha! We appreciate you choosing Five Star Chevrolet to service your car. When our service team can help with your future vehicle concerns, do not hesitate to call us at 972-389-6700. Knowing you are comfortable and safe is our goal. Thanks again, Joe Marchbanks, Service Manager

October 24, 2019

Fritchie Bee was extremely caring pleasant. Easy to communicate what I needed. My car was finished in slotted time or before. Bee told me. She was prompt in c More

by Fritchie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Five Star Chevrolet responded

Thank you, Fritchie, for recognizing Bee and her efforts to make your visit to the service center at Five Star Chevrolet a good one. Please stay in touch with us at 972-389-6700. We want to make certain you are comfortable with the maintenance of your vehicle. Take Care, Joe Marchbanks, Service Manager

October 24, 2019

Buying a experience at 5 Star Checrolet The team at 5Star were friendly, knowledgeable and made our buying experience positive and fast! We worked with Dexter and answered all our questions More

by Les Singleton 2019 2500 Silverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Neighbors, Dexter Kellough, Michael Leatherwood, Jason Volk, Jeff Mauldin
Oct 24, 2019 -

Five Star Chevrolet responded

Congratulations, Mr. Singleton, on the purchase of your new Silverado. Thank you for your review and recommendation. If Dexter or I can review any of the features on your new truck do not hesitate to call us at 972-389-6700. Enjoy, Michael Leatherwood, Customer Relations Manager

October 23, 2019

Service Always professional. Easy to schedule service time. Fair price on services. Reliable. Courteous and up front. Vehicle was washed and vacuumed ready More

by BL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lydell Carr, Jeff Mauldin
Oct 23, 2019 -

Five Star Chevrolet responded

Hello BL! It is great to receive your recognition for the service team at Five Star Chevrolet. Whenever you have maintenance questions, Jeff, Lydell, and I are available at 972-389-6700. Keeping your vehicle well cared for is the goal. Thank you, Joe Marchbanks, Service Manager

October 23, 2019

Quick, easy and friendly Everyone was kind and informative above and beyond. Great people and service. Very happy with everything they did. Cleaned my car and topped everythin More

by Jojoncth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorinda Mao
Oct 24, 2019 -

Five Star Chevrolet responded

Hello Jojoncth, The goal at Five Star Chevrolet is to send our customers on their way happy and content with the service they received. Thank you for acknowledging the efforts of our service team. We are available at 972-389-6700 to continue sharing our vehicle care information. Call us anytime you have concerns. We appreciate you, Joe Marchbanks, Service Manager

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