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Five Star Chevrolet
Carrollton, TX
1,469 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,469 reviews
November 13, 2019
Jeff Mauldin was exceptional. I live in El Paso and usually take the truck to the dealership there...there's no comparison! Sam Pack's is the best and Jeff represents them well...thank you! usually take the truck to the dealership there...there's no comparison! Sam Pack's is the best and Jeff represents them well...thank you! More
by Walt
Employees Worked With
Jeff Mauldin
November 11, 2019
Herb Lockhart and his Team were very professional and kept me informed about the process each step of the way. Jason explained everything very well regarding the warranty and financing. I would definitel kept me informed about the process each step of the way. Jason explained everything very well regarding the warranty and financing. I would definitely recommend Five Star Chevrolet to my friends and family. It was a great buying experience for me! And I'm so excited and happy with my Tahoe! More
by evezina
Employees Worked With
Other Employees :
Herb Lockhart Five Stars, Cecilio Santos, Jason Volk
November 04, 2019
I was able to get in at the last minute for my oil change and even got my brake light fixed. Joe and Jonathan were very helpful and friendly. Great assets to your dealership! and even got my brake light fixed. Joe and Jonathan were very helpful and friendly. Great assets to your dealership! More
by Camaro
Employees Worked With
Joe Marchbanks, Jonathan Torres
November 01, 2019
FAST/EASY/GREAT PEOPLE TO DEAL WITH/ONE OF THE BETTER BUYING Would go back/and will tell other folks about 5 STAR.LLOYD was great to deal with,answered all questions,made buying a car fun. Would go back/and will tell other folks about 5 STAR.LLOYD was great to deal with,answered all questions,made buying a car fun. More
by robert
October 29, 2019
I made an appointment for a routine service with 5 Star. They were friendly, professional, kept me informed of the progress of my service and got the job done quickly. The waiting area was spacious and co They were friendly, professional, kept me informed of the progress of my service and got the job done quickly. The waiting area was spacious and comfortable. More
by Ellen
Employees Worked With
Jonathan Torres
October 26, 2019
Awesome!! Thank you to the mechanics who fixed my car and awesome service Advisor Bee!! Thank you to the drive manager Amanda!! They always do a awesome job!! Thank you to the mechanics who fixed my car and awesome service Advisor Bee!! Thank you to the drive manager Amanda!! They always do a awesome job!! More
by Rasha
Employees Worked With
Other Employees :
Ambhuka, Angel, and all the mechanics!!
October 24, 2019
Fritchie Bee was extremely caring pleasant. Easy to communicate what I needed. My car was finished in slotted time or before. Bee told me. She was prompt in c Bee was extremely caring pleasant. Easy to communicate what I needed. My car was finished in slotted time or before. Bee told me. She was prompt in coming to get me More
by Fritchie
Employees Worked With
October 24, 2019
Buying a experience at 5 Star Checrolet The team at 5Star were friendly, knowledgeable and made our buying experience positive and fast! We worked with Dexter and answered all our questions The team at 5Star were friendly, knowledgeable and made our buying experience positive and fast! We worked with Dexter and answered all our questions and was very patient. The sales manager helped us to make the deal happen and the food nance manager was terrific. I would highly recommend this dealership and it’s friendly, honest and helpful staff for tour next vehicle purchase. More
by Les Singleton 2019 2500 Silverado
Employees Worked With
Brandon Neighbors, Dexter Kellough, Michael Leatherwood, Jason Volk, Jeff Mauldin
October 23, 2019
Service Always professional. Easy to schedule service time. Fair price on services. Reliable. Courteous and up front. Vehicle was washed and vacuumed ready Always professional. Easy to schedule service time. Fair price on services. Reliable. Courteous and up front. Vehicle was washed and vacuumed ready to go. Good experience More
by BL
Employees Worked With
Lydell Carr, Jeff Mauldin
