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Five Star Chevrolet

Carrollton, TX

4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

October 23, 2019

Awesome service every time. Ive purchase two vehicles from this dealership the service is Awesome. Every time I've had to return for any reason I was help beyond belief as far as More

by Bfaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood
Oct 24, 2019 -

Five Star Chevrolet responded

Hello Bfaith! Everyone at Five Star Chevrolet is thankful for your second purchase and your continued business in our service center, too. Customer care is a pillar of our system and we thank you for recognizing our efforts. Anytime we can help between visits, we welcome your calls to 972-389-6700. Thank you very much, Michael Leatherwood, Customer Relations Manager

October 23, 2019

Super satisfied with Cecilio Lloyd Beautiful experience with Cecilio Lloyd Michael And the finance gentleman I will say I left the dealership on inwood/ dallas for good !! More

by Janie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance gentleman , Michael Leatherwood, Cecilio Santos
Oct 23, 2019 -

Five Star Chevrolet responded

Congratulations, Janie, on your vehicle purchase. Thank you for making Five Star Chevrolet your dealership and we look forward to seeing you again. Feel free to call us at 972-389-6700 anytime you have automotive questions. We are here to serve! Thanks again, Michael Leatherwood, Customer Relations Manager

Oct 23, 2019 -

Janie responded

Thank you11

October 20, 2019

Outstanding Customer Service This was the best car buying experience, I have had out of all car dealerships I have dealt with in my life. The professionalism of both Dexter Kellou More

by Joyce G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough, Jason Volk
Oct 21, 2019 -

Five Star Chevrolet responded

Thank you, Joyce, for choosing Five Star Chevrolet. It is great to hear you found shopping with Dexter and Jason efficient. Our sales and service teams are available at 972-389-6700 to help with future vehicle concerns. Please stay in touch. We would love the opportunity to work with you again. Take Care, Michael Leatherwood, Customer Relations Manager

October 19, 2019

Great service Your sales and service team is awesome!!! Everyone there is very helpful and very nice. I will definitely purchase more vehicles from 5 Star Chevrolet More

by Millie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough, Jeff Mauldin
Oct 21, 2019 -

Five Star Chevrolet responded

Hello Millie, thank you for your loyalty to Five Star Chevrolet. Knowing that you are a satisfied customer most certainly is the goal with our sales and service staff! Reach out to us at 972-389-6700 between visits so that we can continue providing you exceptional customer and vehicle care. Thank you again, Michael Leatherwood, Customer Relations Manager

October 05, 2019

Great Service today for recall update on parts on order for repairs to be done immediately for vehicle safety on the road now I'm happy More

by Trax LT
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2019 -

Five Star Chevrolet responded

Thank you, Trax LT, for taking the time to share your service visit at Five Star Chevrolet! Our goal is to help with the maintenance of your vehicle with efficiency to keep you safely on the road. Call us at 972-389-6700 any time you have vehicle concerns. We appreciate you, Joe Marchbanks, Service Manager

October 04, 2019

A super friendly & Professional environment to purchase your Chevrolet of choice! Warm welcoming, brilliant staff, great conversation with commitment in your purchasing experience! Coffee, water & popcorn More

by Dom
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood
Oct 06, 2019 -

Five Star Chevrolet responded

Hello Dom, Congratulations on the purchase of your new vehicle. Lloyd and I would love the opportunity to continue answering your questions at 972-389-6700. We invite you back to the dealership to review the features on your Chevrolet. Please stay in touch, Michael Leatherwood, Customer Relations Manager

September 29, 2019

Top notch service These guys went out of their way to serve me and it was great. I highly Recommend them and will be going back. They even washed my truck! More

by Finkster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marchbanks, Johnny Mendoza
Sep 29, 2019 -

Five Star Chevrolet responded

Thank you, Finkster, for choosing Five Star Chevrolet for the service of your truck. We would love to hear from you anytime you have vehicle care concerns at 972-389-6700. Knowing you are having a safe and comfortable driving experience is the priority. Take Care, Joe Marchbanks, Service Manager

September 28, 2019

Buen servicio y rápido buena experiencia acogedora salas de espera hablar con los service advisor Fue genial ellos saben interpretar todo lo que se les estaba expli More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2019 -

Five Star Chevrolet responded

Gracias Angel por elegir Five Star Chevrolet para las reparaciones de tu vehículo. Nuestro objetivo es mantenerlo seguro en las carreteras. Llámenos en cualquier momento al 972-389-6700 cuando tenga inquietudes automotrices. Cuídate, Joe Marchbanks, Gerente de Servicio

September 23, 2019

Very satisfied Everyone that I came in contact with was friendly, courteous ,professional, And went the extra mile to take care of my needs I am very satisfied with More

by KooL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Umanzor
Sep 24, 2019 -

Five Star Chevrolet responded

Hello! It is great to have had you into our service center at Five Star Chevrolet. We invite you to call us any time at 972-389-6700 when you have concerns about your vehicle. We look forward to serving all of your auto needs in an efficient and timely manner. Thank you for your review, Joe Marchbanks, Service Manager

September 23, 2019

Awesome buying experience Great experience Both Jasons (Volk and Yarbro) were awesome! Professional in every way yet friendly and helpful. Buying a vehicle is stressful and o More

by Dspear249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yarbro, Michael Leatherwood, Bret Morris, Jason Volk
Sep 23, 2019 -

Five Star Chevrolet responded

Thank you, Dspear249! It is wonderful to hear you found shopping with our sales team worthy of a high rating. It is our duty at Five Star Chevrolet to provide great customer care and we hope to continue to hear from you when you have questions about your new Chevy. Please call us at 972-389-6700. We value your feedback and business. Take Care, Michael Leatherwood, Customer Relations Manager

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