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Five Star Chevrolet
Carrollton, TX
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,458 reviews
September 20, 2023
Ladies and Gentlemen if you are looking for a New or Used vehicle, please stop by 5 Star Chevrolet in Carrollton. Quality customer service and they treat you like family. Please ask for LLoyd Facen for your vehicle, please stop by 5 Star Chevrolet in Carrollton. Quality customer service and they treat you like family. Please ask for LLoyd Facen for your next purchase. The process is easy and you will be very happy you made that decision. Thank you Five Star Chevrolet! More
by vcabrales21
Employees Worked With
September 09, 2023
I hade a bad experience back in June helping my daughter get a car. I have already gotten 2 cars from 5 star with no issues. I'm not going over the whole story again. My thing is now why keep emailing me on get a car. I have already gotten 2 cars from 5 star with no issues. I'm not going over the whole story again. My thing is now why keep emailing me on the issue have me say Everything that happened. Act like you care and in confidence that you are going and willing to help resolve the issue. To not doing anything at all at the end. You still want to continue the bad customer service. I had to tell my son NO we ate not going there cause he's ready for a car if they truly ment that they cared on helping and resolve the issue. Stay true to give the money they said they would pay me for then I would have taken him. BAD CUSTOMER SERVICE AND THEY DONOT STAY TRUE TO THERE WORDS. More
by j.jaramillo58
September 08, 2023
Found was I was looking for and everyone was very helpful, and they took extra time to help us with what we need it helpful, and they took extra time to help us with what we need it More
by Angelica Alvarado
Employees Worked With
September 08, 2023
I have taken my vehicle to service a few times and the service that I have received is excellent I really recommend Five Star Chevrolet for any service that your vehicle might need. Great Service overall service that I have received is excellent I really recommend Five Star Chevrolet for any service that your vehicle might need. Great Service overall. More
by Gtellez
Employees Worked With
JR
September 03, 2023
Everyone was so nice and friendly. I felt like I had been a customer all my life. I will be coming back for my next vehicle. I felt like I had been a customer all my life. I will be coming back for my next vehicle. More
by dalsmithtx
September 01, 2023
As always, thanks for the fast turnaround time, early morning greetings & getting to meet new faces. morning greetings & getting to meet new faces. More
by Coachtonya.young
August 30, 2023
Ambukka and Amanda were both friendly & prompt. They made sure to take care of me and that the noise in my car was addressed. They made sure to take care of me and that the noise in my car was addressed. More
by Hugo Prieto
August 29, 2023
Brian in service is amazing. Hands down best service advisor. Turn around was insanely fast for a transmission replacement. Couldn’t be happier. Brian made sure I was golden no m Hands down best service advisor. Turn around was insanely fast for a transmission replacement. Couldn’t be happier. Brian made sure I was golden no matter what. Kept me updated on everything. More
by Jonellis51194
Employees Worked With
August 29, 2023
As always, good customer service, very friendly staff, very professional, it is always a pleasure to take my car to the agency. very professional, it is always a pleasure to take my car to the agency. More
by Vicmag1973
