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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

May 08, 2023

I had a great experience with them on every detail went in great price was very helpful in all respects would highly recommend them to anybody More

by Seddie449
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023 -

Five Star Chevrolet responded

Seddie449, Thank you so much for your business and recommendation. Customer satisfaction is the goal at Five Star Chevrolet. When we can be of further assistance, don't hesitate to call us at 972-389-6700. Helping you fully enjoy your new vehicle is the goal. Thanks again, Alan Brown, General Manager

May 08, 2023

Lloyd was amazing! He was professional and knowledgeable and courteous. He helped me find a great vehicle at a gray price. I would purchase a car from him again. Great More

by lucretiafacen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023 -

Five Star Chevrolet responded

Congratulations on your purchase at Five Star Chevrolet, lucretiafacen! Lloyd is a wealth of vehicle knowledge and is very customer-focused. Call him any time you need automotive advice at 972-389-6700. Customer service continues to be a priority. Enjoy your car. Best Regards, Alan Brown, General Manager

May 08, 2023

First class establishment. Lloyd, John and Alan were all very helpful and welcoming. I’ll be back! More

by trey800hj
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023 -

Five Star Chevrolet responded

Congratulations, trey800hj, on your vehicle purchase at Five Star Chevrolet. Our sales team appreciates your high marks and we hope to continue hearing from you at 972-389-6700. It is our goal to provide you with the knowledge you need to fully enjoy your vehicle. Thank you for your business and review, Alan Brown, General Manager

May 05, 2023

The process was quick and easy. The employees were all friendly and helpful. Our salesperson was very attentive More

by Kgskbarron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob blau
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May 06, 2023 -

Five Star Chevrolet responded

Thank you, Kgskbarron, for acknowledging Jacob, Lee, and Five Star Chevrolet. We continue to be available at 972-389-6700 for your vehicle questions. Call on us any time you need help enjoying your new vehicle. Best Regards, Alan Brown, General Manager

May 03, 2023

Lloyd Facen was outstanding to work with! True to their name, I rate them ⭐️⭐️⭐️⭐️⭐️! Great customer service too! More

by arre7413
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2023 -

Five Star Chevrolet responded

Congratulations, arre7413, on your new vehicle from Five Star Chevrolet. Thank you for rating your shopping experience and we hope you count on us again. Let us know when we can be of service at 972-389-6700. Best Regards, Alan Brown, General Manager

May 02, 2023

I needed a state inspection. I was in and out quickly. Mark, their tech sent me a video of how my cars looks before it goes through the state inspection. He let me know my tire More

by kholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
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May 03, 2023 -

Five Star Chevrolet responded

Hello kholbrook, We appreciate knowing you found the Five Star Chevrolet processes helpful. Don't hesitate to contact our service team at 972-389-6700 for future vehicle care needs. We want you completely comfortable and knowledgeable with your car. Thank you for your business and review, Chris Selbach, Service Director

April 30, 2023

Jimmy our sales rep was courteous and helpful during our buying process of our 2023 Tahoe RST. Along with the rest of the team. More

by j.d.zepeda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elsa(internet sales), Jimmy Patel (sales dept),
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Apr 30, 2023 -

Five Star Chevrolet responded

Congratulations on the purchase of your 2023 Tahoe RST, j.d.zepeda! We appreciate knowing Jimmy offered focused care during your visit to Five Star Chevrolet. Reach us at 972-389-6700 to review the features of your new SUV at any time. Enjoy your ride and thanks for your feedback. Sincerely, Alan Brown, General Manager

April 27, 2023

Joe and his team were incredible! It was a seamless experience. Multiple people stopped to chat, and everyone was so friendly. We will be back to this dealership to buy our next car f More

by Bluebirde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Five Star Chevrolet responded

Hello Bluebirde, It is always great to hear from our Five Star Chevrolet shoppers. We hope you are enjoying your Jeep and we welcome all of your questions at 972-389-6700. We want you 100% satisfied with our services. Thank you for your business and review, Alan Brown, General Manager

April 27, 2023

Thanks for a great experience from the start to the finish, what a great team support in helping the customers. More

by Silver Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Five Star Chevrolet responded

Serving our customers with a professional focus is the goal at Five Star Chevrolet. Thank you, Silver Fox, for recognizing our efforts. When you need advice from Jessy, Ian, or me, give us a call at 972-389-6700. We are here to help. Best Regards, Chris Selbach, Service Director

Apr 28, 2023 -

Silver Fox responded

Thanks for taken such great care of the customers, knowing this is where you shine, and will grow from the Top to the bottom, keep up this great care, God Bless. Norman & Ila Vinson

April 26, 2023

Everyone at 5 Star was extremely friendly and helpful - Joe Harrell in sales, Lee in finance, Ron Daly in Customer Relations and Chad, who provided IT and Android assistance. We needed a little body work d More

by mary.graver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Coffman
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Apr 27, 2023 -

Five Star Chevrolet responded

Hello Mary, We are so grateful for your business with Five Star Chevrolet, and your kind endorsement is greatly appreciated. Thank you for recognizing our sales team and please call on us any time at 972-389-6700. We want to ensure you fully enjoy your new Chevy. Best Regards, Alan Brown, General Manager

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