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Five Star Chevrolet

Carrollton, TX

4.9
1,459 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,459 reviews

March 31, 2023

Cool place to go and buy a new vehicle. Great people to be around every time!! More

by Jquin1064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Five Star Chevrolet responded

Congratulations, Jquin1064, on your Five Star Chevrolet purchase. Don't hesitate to give Lloyd or me a call at 972-389-6700. When you have questions about your new vehicle, we are here to share our advice. Thank you, Alan Brown, General Manager

March 30, 2023

I really enjoyed my experience with Five Star Chevrolet. Everybody was very courteous and the time was shorter than expected. More

by Txkirtley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Five Star Chevrolet responded

Thank you, Txkirtley, for taking the time to review your Five Star Chevrolet experience. Between visits, reach Amanda and our techs at 972-389-6700. We want you completely comfortable in your vehicle. Take Care, Chris Selbach, Service Director

March 30, 2023

Jr Lopez, fue muy amable y me mantuvo al tanto de como estaban trabajando en mi suv More

by Virisanch.28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jr lopez
Mar 31, 2023 -

Five Star Chevrolet responded

Gracias por reconocer a JR y Five Star Chevrolet, Virisanch.28. Mantenerlo informado sobre su vehículo es importante para nuestro equipo de servicio. Llámenos al 972-389-6700 en cualquier momento. Cuídate, Chris Selbach, director de servicio

March 30, 2023

The service team is excellent and I appreciate the help and information you shared with me during my visit, Thank you Amanda for your support and excellent service. More

by redhawk3011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Five Star Chevrolet responded

Hello redhawk3011, We appreciate serving you in the Five Star Chevrolet service department. When you need vehicle advice, we encourage you to call 972-389-6700. Keeping you knowledgeable about your Chevy is a priority. Thank you for your business and review, Chris Selbach, Service Director

March 29, 2023

I really enjoy bringing my car here for service. My service advisor Amanda co tinies to go above and beyond. The other employees are very friendly and even the store manager Alan Brown is checking i More

by ErikRadle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis (my technician)
Mar 30, 2023 -

Five Star Chevrolet responded

Erik, We are committed to our customers at Five Star Chevrolet. Thank you for recognizing Amanda and our service center. Expect professional services every time you visit. Let us know when we will see you again at 972-389-6700. Sincerely, Alan Brown, General Manager

March 28, 2023

Excellent Service Nice and profesional service. I was notify on my status of My traverse More

by Loremend68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian from service department
Mar 29, 2023 -

Five Star Chevrolet responded

Loremend68, We value you and your business at Five Star Chevrolet. When Amanda and our techs can share their vehicle knowledge, reach out to 972-389-6700. It would be our pleasure to help with future vehicle care. Thank you, Chris Selbach, Service Director

March 28, 2023

Came in for an oil change and tire rotation. Mark, my service tech sent me a video of my car with recommendations, showed me my tires - told me they were in good condition. For the recommendatio More

by kholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark M
Mar 28, 2023 -

Five Star Chevrolet responded

Hello kholbrook, Thank you for trusting in the advice of Brian and Mark regarding the care of your car. Any time you have questions or need vehicle care, you can count on us at Five Star Chevrolet. Reach out to 972-389-6700 any time. Safe travels, Chris Selbach, Service Director

March 27, 2023

I take my car here for any service needed as I only trust certified Chevrolet dealerships to work on my car. I’ve been taking my car here for almost two years now and I don’t plan on changing that any time s More

by SharM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t Remeber
Mar 28, 2023 -

Five Star Chevrolet responded

Thank you, SharM, for taking the time to share your feedback and review of your Five Star Chevrolet service experience. Customer satisfaction is a must and your loyalty to our team is appreciated. We look forward to answering future questions or scheduling your next appointment at 972-389-6700. Safe travels, Chris Selbach, Service Director

March 26, 2023

This has been the best Chevy dealership I been to get my truck worked on with no problem they never let me down an always try to help me out with repairs. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Five Star Chevrolet responded

Thank you, Chris, for taking the time to rate your Five Star Chevrolet service experience. We strive for complete customer satisfaction and that goes beyond the recent visit. Call on us at 972-389-6700 any time we can help you with your vehicle questions. It will be great to hear from you again. Take Care, Chris Selbach, Service Director

March 25, 2023

Dexter was very helpful and great to work with while purchasing my new Malibu. I would return in the future. More

by chriskaler2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough
Mar 26, 2023 -

Five Star Chevrolet responded

Chriskaler2010, Thank you for shopping at Five Star Chevrolet. Your feedback and business are truly appreciated. Dexter and I welcome questions about your new vehicle at 972-389-6700. We want you to fully enjoy your ride. Best Regards, Alan Brown, General Manager

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