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Five Star Chevrolet
Carrollton, TX
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,458 reviews
February 27, 2025
Very easy to get service appointment. Communication could be better service advisor to service advisor. Overall was good. Communication could be better service advisor to service advisor. Overall was good. More
by k.terrell44
February 27, 2025
A fantastic buying experience from beginning to final drive out with my new vehicle. I would recommend you at least reach out to Five Star Chevrolet at let them try to earn your business. They know what drive out with my new vehicle. I would recommend you at least reach out to Five Star Chevrolet at let them try to earn your business. They know what right looks like! More
by Darian Goddard
Employees Worked With
Other Employees :
All the associates I spoke with were kind, outgoing, and offered assistance.
February 26, 2025
Thank you for taking care of my car today. The front desk man service Very nice and friendly. The front desk man service Very nice and friendly. More
by Diane Quach
February 24, 2025
Excellent team. Responsive, and informative. Really appreciate the no charge Lyft service provided. Will always use Sam Pack if necessary Responsive, and informative. Really appreciate the no charge Lyft service provided. Will always use Sam Pack if necessary More
by Rex
Employees Worked With
February 21, 2025
Came in for an oil change and a battery replacement on my Toyota Corolla. Jessy did an amazing job with communicating and showing pictures of their recommendations. Jessy really looked out for my best intere Toyota Corolla. Jessy did an amazing job with communicating and showing pictures of their recommendations. Jessy really looked out for my best interests and I’ll come back not only b/c I trust this dealership (they have good values that align with mine) but also I would come back and work with my service advisor, Jessy. Thank you Jessy! Alex, my technician also did a great job! More
by kholbrook
February 21, 2025
Came in for an alignment and a concern of a possible leak from the windshield fluid on my Silverado 1500. They found the reservoir had a leak and they also found a leak in the oil pan. All was covered under from the windshield fluid on my Silverado 1500. They found the reservoir had a leak and they also found a leak in the oil pan. All was covered under warranty and Jessy did an amazing job with communication. Very pleased with the service. More
by kholbrook
February 17, 2025
Five Star Chevrolet was a top notch car buying experience! Would highly recommend to anyone experience! Would highly recommend to anyone More
by jesstgrooms
February 16, 2025
They could not have been nicer or more helpful. Great company. Will shop with them for my next car Great company. Will shop with them for my next car More
by sunriseranch1979
February 10, 2025
Everyone was great at the dealership. Listened to my needs and requests and worked to complete them. Listened to my needs and requests and worked to complete them. More
by Dan
February 09, 2025
We had a great experience! Everyone was very friendly and helpful. Jacob Blau was amazing to work with and he has continued to be so helpful with questions we have had since bu Everyone was very friendly and helpful. Jacob Blau was amazing to work with and he has continued to be so helpful with questions we have had since buying our car. More
by quacktactical
