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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,469 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,469 reviews

January 30, 2023

Excelente servicio, Jorge Ramos fue muy servicial, atento y rápido lo mismo con el departamento de financiamiento. Muchas gracias More

by sernamonse2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Five Star Chevrolet responded

Gracias, sernamonse2, por elegir el departamento de servicio Five Star Chevrolet. Jorge y nuestros técnicos agradecen sus preguntas al 972-389-6700 en cualquier momento. Buen viaje y por favor manténgase en contacto. Saludos cordiales, Chris Selbach, Director de servicio

January 30, 2023

They were an awesome team. Very friendly and didn’t feel pressured into buying my vehicle More

by Amalia Rogers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Five Star Chevrolet responded

Amalia, We really appreciate the opportunity to welcome you to Five Star Chevrolet. To make certain you are fully knowledgeable about your new vehicle, please stay in touch at 972-389-6700. Thank you for recognizing Lloyd and our dealership. Stop by or call any time. Sincerely, Alan Brown, General Manager

January 29, 2023

Great service, amazing staff. Car feels like new everytime I got it back from service. More

by Yilmard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2023 -

Five Star Chevrolet responded

Yilmard, Customer experience is a high priority at Five Star Chevrolet. Thank you for letting us know your service visit went well. When Jessy or I can address future vehicle issues, please reach us at 972-389-6700. We appreciate you! Best Regards, Chris Selbach, Service Director

January 28, 2023

Everything was simple! Great dealership! Lloyd was awesome and super helpful. I would highly recommend him to my friends and family! More

by Cammunoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2023 -

Five Star Chevrolet responded

Cammunoz, We are excited to welcome you to Five Star Chevrolet! Congratulations on your new vehicle. Lloyd and our staff welcome your technical and maintenance questions at 972-389-6700. Customer service continues. We are here to help you fully enjoy your ride. Thank you, Alan Brown, General Manager

January 28, 2023

Best experience ever. Really enjoyed coming to Five Star Chevrolet and purchasing my new Colorado. Lloyd made this experience nice and smooth. Definitely be back for futur More

by Alfredo Tapia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2023 -

Five Star Chevrolet responded

Alfredo, Thank you for shopping for your new truck at Five Star Chevrolet. It is our goal to help you fully enjoy your Colorado, so we invite you to stop by or call us at 972-389-6700 any time you need our knowledge. Thanks again, Alan Brown, General Manager

January 26, 2023

Thank you to the Management Team on every visit I’ve made. Your time & courtesy is appreciated. More

by Coachtonya.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanics, Manny Galan
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Jan 27, 2023 -

Five Star Chevrolet responded

Thank you, Coach Tonya, for taking the time to review your Five Star Chevrolet experience. We are more than happy to address the care of your GMC. We look forward to hearing from you in the future at 972-389-6700. Safe travels. Take Care, Chris Selbach, Service Director

January 22, 2023

Dexter is a good and honest salesman. We would love to come back to see him for future cars More

by Ptlnguyen
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough
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Jan 22, 2023 -

Five Star Chevrolet responded

Ptlnguyen, On behalf of Dexter and the Five Star Chevrolet sales team, thank you for endorsing our services. We look forward to hearing from you in the future at 972-389-6700. Enjoy your new vehicle and stop by any time! Best Regards, Alan Brown, General Manager

January 21, 2023

Service as always SPECTACULAR! ! I will always bring my vehicle to Sam Pack 5 Star Chevrolet 🌟 More

by rlerma65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalijah Craine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2023 -

Five Star Chevrolet responded

Rlerma65, Your loyalty to Five Star Chevrolet is greatly appreciated. Thank you for choosing our service center for your vehicle's care. When you need our knowledge or advice, we welcome your questions at 972-389-6700. We are here to help with all of your automotive needs. Sincerely, Chris Selbach, Service Director

January 20, 2023

I could not have asked for a better experience from being greeted to closing on my truck. Answered every question I had with no fluff. More

by Zach.tresatti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Galan
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Jan 20, 2023 -

Five Star Chevrolet responded

Congratulations, Zach, on your Five Star Chevrolet purchase. Customer service continues at 972-389-6700. Don't hesitate to let our sales team know when you have technical or care questions. We are happy to continue sharing our advice. Thank you for rating your shopping experience! Best Regards, Alan Brown, General Manager

January 19, 2023

I’ve sold my old car and it was super easy process. Yulian was honest, professional,friendly and very communicative to work with. I would highly recommend him if you plan to sell a car. More

by Kishor Uppala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yulian Equihua, Jimmy Patel
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Jan 20, 2023 -

Five Star Chevrolet responded

Thank you for sharing your selling experience with Yulian and Five Star Chevrolet, Kishor. Your recommendation of our processes is appreciated. We hope to have the chance to work with you again. Take Care, Alan Brown, General Manager

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