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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

August 08, 2022

Thanks for your excellent service… Franko Santana was excellent salesman … wish him best future… love him More

by Desanrisco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Sarinana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerri-lynn Charlton, Misty Asman
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Aug 09, 2022 -

Five Star Chevrolet responded

Desanrisco, It is great to hear you found working with Franko and the Five Star Chevrolet staff efficient. Thank you for shopping at our dealership and please don't hesitate to call again at 972-389-6700. We are here to help you fully enjoy your new vehicle. Sincerely, Alan Brown, General Manager

Aug 13, 2022 -

Desanrisco responded

Gracias al mejor franko y sus compañeros

August 08, 2022

My entire experience was very easy and straight forward. From Darryl introducing himself & my vehicle via email to Lloyd going over my purchase, as a first time buyer, I felt confident in buying my vehicle More

by bianespa2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Kelly
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Aug 08, 2022 -

Five Star Chevrolet responded

Congratulations, Bianespa2! As a first-time car buyer, we are excited to welcome you to Five Star Chevrolet. Helping you fully enjoy your vehicle is the next goal. Stop by or reach us at 972-389-6700 when you have technical or care advice. We are here to help in any way we can. Thank you, Alan Brown, General Manager

August 06, 2022

Great staff; very friendly! Best experience we’ve had buying a vehicle. Worth the 4 hour drive we made! More

by Daniel&Jaysa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmy
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Aug 07, 2022 -

Five Star Chevrolet responded

Dainel&Jaysa, Thank you for traveling the extra distance to Five Star Chevrolet. It was an honor to help you both drive off happy. We continue to be available for you at 972-389-6700. If you have questions about your vehicle's features, reach us at 972-389-6700. We appreciate working with you. Safe Travels, Alan Brown, General Manager

August 06, 2022

Dexter exceeded my expectations. Beginning with responding to my inquiry to test driving and finalizing the sale. Overall he was great to work with. He was very knowledgeable about m More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough
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Aug 07, 2022 -

Five Star Chevrolet responded

John, On behalf of Dexter and the entire Five Star Chevrolet team, thank you for shopping at our dealership. Customer satisfaction is still the goal. So, don't hesitate to stop by or call 972-389-6700 when you have questions. We look forward to helping you again. Thanks again, Alan Brown, General Manager

August 04, 2022

Awesome dealership. With an amazing staff. Feels like we are family. Will continue to come to this dealership More

by Nery Umana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2022 -

Five Star Chevrolet responded

Nery, We appreciate you for taking the time to give Five Star Chevrolet such an excellent star rating. It helps us to know that we are meeting the needs of our customers. Congratulations on your new vehicle and please don't hesitate to contact us at 972-389-6700 any time. Thank you, Alan Brown, General Manager

August 04, 2022

I was treated with respect and they worked on my vehicle promptly. The price was fair and no unexpected charges were incurred. There were complementary snacks and drinks while I waited in the comfortable lo More

by W84denise
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manny Galan
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Aug 04, 2022 -

Five Star Chevrolet responded

We are very happy to have provided you with such a positive experience at Five Star Chevrolet, W84denise! If you have any further questions, please give us a call at 972-389-6700. We look forward to serving you again. Thank you, Chris Selbach, Service Director

August 01, 2022

People very professional. Everything was explained to me and work done quickly. They were ready to start work as soon as I arrived. More

by Robertlhutton 2018 Traverse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2022 -

Five Star Chevrolet responded

Congratulations, Robert, on your Five Star Chevrolet purchase. Lloyd and our staff continue to be available at 972-389-6700. Don't hesitate to stop by or call us if you would like to revisit the features on your new vehicle. Thank you for your endorsement and business. Sincerely, Alan Brown, General Manager

July 31, 2022

He was extremely professional, helpful, trustworthy, responsive, timely, very knowledgeable, very kind, friendly and empathic. More

by jen.col.arn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulian Equihua
Report | Print
Aug 01, 2022 -

Five Star Chevrolet responded

Congratulations, jen.col.arn, on your car purchase at Five Star Chevrolet. Thank you for the great words endorsing Yulian. Don't hesitate to call 972-389-6700 when you have future vehicle needs. Best Regards, Alan Brown, General Manager

July 30, 2022

Yulian was excellent in his communication and giving the details that clearly shows how good people this particular dealership has More

by anandthaduri
Friendliness
Recommend Dealer
Yes
Employees Worked With
Regina Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yulian Equihua
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Aug 01, 2022 -

Five Star Chevrolet responded

Anandthaduri, Congratulations on your vehicle from Five Star Chevrolet. Yulian is very customer-centered and continues to be available for you at 972-389-6700. Keeping you knowledgeable about your Chevy is our next goal. Thank you for your business and review, Alan Brown, General Manager

July 28, 2022

The location was clean, staff was courteous, and I was treated like I was the only customer they had. More

by Tholbert08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulian Equihua
Report | Print
Jul 28, 2022 -

Five Star Chevrolet responded

Thank you, Tholbert08, for sharing your Five Star Chevrolet shopping experience. Yulian and our staff want to continue sharing vehicle knowledge to help you fully enjoy your new Chevy. Reach us any time at 972-389-6700. We are here to offer our advice whenever you need it. Best Regards, Alan Brown, General Manager

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