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Five Star Chevrolet
Carrollton, TX
1,477 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,477 reviews
September 04, 2022
Jimmy, Giovanni, and Ron Daly were all GREAT! They were all very attentive and Jimmy did a great job listening to what we wanted in a vehicle and got us as close as possible with upgrades and we They were all very attentive and Jimmy did a great job listening to what we wanted in a vehicle and got us as close as possible with upgrades and we love the traverse we bought More
by Chris
Employees Worked With
Jimmy Patel
September 03, 2022
Five star Chevrolet always do a great job when servicing my vehicle. And their customer service is always on point!! I also bought my truck from your dealership, now I would have appreciated a better price my vehicle. And their customer service is always on point!! I also bought my truck from your dealership, now I would have appreciated a better price tag, but oh well! More
by Tallie
September 03, 2022
Very nice people I have purchased vehicles Since 2001 Five Star Chevrolet Carrollton the best dealership in Texas Five Star Chevrolet Carrollton the best dealership in Texas More
by Dejesuscecena
Employees Worked With
September 03, 2022
always very friendly and professional it is a pleasure to take my car to the service take my car to the service More
by Vicmag1973
Employees Worked With
August 29, 2022
They where very helpful. .Made sure I got approved for the vehicle I wanted..Thanks to Lloyd B Facen and Lee Nolan .Made sure I got approved for the vehicle I wanted..Thanks to Lloyd B Facen and Lee Nolan More
by brown.errica
Employees Worked With
August 26, 2022
My wife and I have been loyal Sewell Lexus customers for several years, primarily due to excellent service/experience. I can say without hesitation that Five Star Chevrolet lived up to their name this week several years, primarily due to excellent service/experience. I can say without hesitation that Five Star Chevrolet lived up to their name this week when I traded my Lexus GX 460 for a Silverado 1500 Trail Boss to better pull our camper & boat. From start to finish everyone we dealt with was professional and transparent; ask for Lloyd Facen, he'll take care of you! Moreover, this was the first time I had stepped foot in this dealership and I honestly felt like I was working with friends. It was a great experience; I got a good deal on my trade and a good deal on my purchase. Touring the dealership, you can tell this is a well-run organization that takes care of its customers. I can't believe I'm saying this, but I look forward to buying my next Silverado from these folks! Special shout out to the whole team: Emmy (internet sales), Lee (finance) and Ron (customer experience). Great job - 5 Stars! More
by stveston
August 26, 2022
I was very impressed with the hospitality and kindness of everyone I encountered at Five Star Chevy. Though it was not a quick process, everyone was very thoughtful, kept me updated on the process and even p everyone I encountered at Five Star Chevy. Though it was not a quick process, everyone was very thoughtful, kept me updated on the process and even provided a private meeting space for me to get on a work meeting. I don't have my vehicle yet, but am looking forward to working with the Five Star team again soon! More
by Kelli
Employees Worked With
Other Employees :
Dexter Kellough
August 21, 2022
Brian in service was Very good keeping me updated with progress with the service on my truck. Explained everything needed and done professionally! progress with the service on my truck. Explained everything needed and done professionally! More
by Randy
Employees Worked With
August 17, 2022
Incredible dealership! No markups in todays market! They are upfront on their prices and very attentive. Got me car, while I was waiting gave me a loaner. Recommend this de No markups in todays market! They are upfront on their prices and very attentive. Got me car, while I was waiting gave me a loaner. Recommend this dealership!!! More
by Genat
Employees Worked With
Other Employees :
Dexter Kellough, Chad Coffman
August 16, 2022
Amanda don't miss‼️ Always on point‼️ No matter what I need, Amanda comes though. need, Amanda comes though. More
by Tlstockett
Employees Worked With
