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Five Star Chevrolet
Carrollton, TX
1,461 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,461 reviews
June 23, 2022
Traded my 2021 C8 HTC in on 2019 C7 Z06. Seamless transition. A lot was done by text messages, making time at the dealer shortened quite a bit. Seamless transition. A lot was done by text messages, making time at the dealer shortened quite a bit. More
by bud green
June 18, 2022
I had a wonderful experience at Sam packs today. they were wonderful to me and I will visit again they were wonderful to me and I will visit again More
by Jstpakd
June 17, 2022
Very friendly atmosphere. Very nice and friendly crew. They made the buying process seem like a breeze. Very professional dealer to buy from. Very straight and forward with no Very nice and friendly crew. They made the buying process seem like a breeze. Very professional dealer to buy from. Very straight and forward with no hidden tricks. More
by antoniocancino2015
Employees Worked With
Other Employees :
Dexter Kellough, Emmy Nicholson
June 17, 2022
Trusted dealer Great service A Great staff Great Leadership enjoy doing business with FS CHEVY Leadership enjoy doing business with FS CHEVY More
by Kh
June 17, 2022
The VIP treatment was 1st class from inquiry to completion of delivery. Alan was available an responsive and after assessing my needs he connected me with Jerri-Lynn Charlton. He set expectations f completion of delivery. Alan was available an responsive and after assessing my needs he connected me with Jerri-Lynn Charlton. He set expectations for what was to come and Jerri-Lynn immediately started with communication, a video walk through of the vehicle and texting. We were able to identify a vehicle, complete credit and take delivery all in one Saturday morning without leaving our home! More
by Batiegurl06
June 15, 2022
Always friendly, helpful service. I would never take my vehicle anywhere else. Came in today for routine maintenance, communication was good and service was quick I would never take my vehicle anywhere else. Came in today for routine maintenance, communication was good and service was quick More
by CMartindale
June 14, 2022
Great Service as always. Calles Rosa to schedule an appointment and she was able to set me up in a timely manner. Manny was excellent, always communicating and making sure I Calles Rosa to schedule an appointment and she was able to set me up in a timely manner. Manny was excellent, always communicating and making sure I was ok while sitting in the waiting area. Awesome Service team at Five Star Chevrolet More
by Jomaruba20
June 13, 2022
i tell you this lee nolen(in financial dept) was excellent in helping me with the purchase of the truck and the dealership staff in a hole from sale manager on up was excellent.Thanks everyone. excellent in helping me with the purchase of the truck and the dealership staff in a hole from sale manager on up was excellent.Thanks everyone. More
by michael9688
Employees Worked With
June 12, 2022
Great job by Jerri-Lynn, James Cassels, and Giovanni. Very happy with the process and our new Tahoe Very happy with the process and our new Tahoe More
by jim
June 12, 2022
This was my first experience buying a new car and Lloyd took great care of me! He is very personable and you don't feel pressured working with him. He answers all your questions to the best of his abilit took great care of me! He is very personable and you don't feel pressured working with him. He answers all your questions to the best of his ability and if he doesn't know the answer he finds someone who does. Ask for Lloyd when you go to 5 Star Chevrolet! More
by AMoore
