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Five Star Chevrolet
Carrollton, TX
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,458 reviews
May 18, 2022
Lloyd Facen was AMAZING! He made our experience as fast and easy as possible! Very professional and hands down the best ! We will continue to use him and the dealership on ou He made our experience as fast and easy as possible! Very professional and hands down the best ! We will continue to use him and the dealership on out next purchase! More
by Adhampton23
May 15, 2022
Mui satifecho El trato exelente y mui Profesional Mui mui satisfecho con todo El proseso mui satisfecho con todo El proseso More
by F3lopez
May 13, 2022
Lloyd made this experience one of the best in looking for my new Tahoe truck. He went above and beyond. During the process he kept me updated and did not try to pressure me into buying something I did not wa my new Tahoe truck. He went above and beyond. During the process he kept me updated and did not try to pressure me into buying something I did not want. Wish there where more people like Lloyd. Immacuble.. If you are looking for a caring and understanding salesperson ask for Lloyd. 5 Star Chevrolet treats you like Family. More
by Ageter2002
May 09, 2022
This dealership provided excellent work and excellent customer service. Definitely will return for my vehicle needs customer service. Definitely will return for my vehicle needs More
by Ketabell32
Employees Worked With
May 08, 2022
The customer Service was on point. My track was service probably. Was returned to me as promise 👍👍 My track was service probably. Was returned to me as promise 👍👍 More
by Lenovoflores1
May 05, 2022
Loving the new staff,took care of me really good and kept me updated constantly me updated constantly More
by Mgutierrez7244
Employees Worked With
May 04, 2022
Lloyd was great to work with and gave me one of the best customer service experience I have ever had in purchasing a car. customer service experience I have ever had in purchasing a car. More
by BThomas4653
April 30, 2022
Wow the best customer service and I love the waiting room But when their coffee machine is the best with some Oreo cookies But when their coffee machine is the best with some Oreo cookies More
by carlos
Employees Worked With
April 30, 2022
Lloyd is an absolute professional! Very helpful taking care of our requests, and making the experience special for our family. Thank you Lloyd! Look forward to the next one! Very helpful taking care of our requests, and making the experience special for our family. Thank you Lloyd! Look forward to the next one! More
by ChaseBrowningBaylor
Employees Worked With
Other Employees :
Matt Hewison was awesome too!
