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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

January 15, 2022

Our experience was excellent and all the employees were helpful. This was our 2nd vehicle we have purchased and will gladly send family and friends. More

by csgoetz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Coffman
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Jan 17, 2022 -

Five Star Chevrolet responded

Hello csgoetz, Thank you for returning to Five Star Chevrolet for another vehicle. We are grateful to have the chance to be your auto dealer and we look forward to hearing from you every time you have questions at 972-389-6700. Safe travels and please stay in touch, Ron Daly, Customer Relations Manager

January 15, 2022

Lloyd is outstanding! Very upbeat and Professional. I was not sure I could afford a new truck but he made it happen. Highly recommend him. More

by Jmikepartain45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2022 -

Five Star Chevrolet responded

Thank you, Jmikepartain45! On behalf of Lloyd and the Five Star Chevrolet sales team, we appreciate your recommendation and great comments. Please stop by or give us a call at 972-389-6700 every time you have vehicle questions. We want to make owning your new Chevrolet the best experience. Take Care, Ron Daly, Customer Relations Manager

January 13, 2022

They worked with me every step of the way, and were very understanding with my needs! I love getting my car serviced here! More

by SharM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jan 14, 2022 -

Five Star Chevrolet responded

Thank you for continuing to choose Five Star Chevrolet, SharM. Your complete satisfaction will always be the focus. Reach us again at 972-389-6700 when you have vehicle care concerns. We are here to help in any way we can. Take Care, Chris Selbach, Service Director

January 12, 2022

Amanda as usual was amazing and kept me informed the entire time vehicle was there More

by Triley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2022 -

Five Star Chevrolet responded

Triley, Thank you for continuing to choose Five Star Chevrolet! Amanda is a great service rep and we both welcome your questions between visits at 972-389-6700. When you need our advice, we are here for you. Safe travels, Chris Selbach, Service Director

January 08, 2022

Fast and friendly service! Had a great experience at Sam Packs 5 Star Chevrolet! Thanks. More

by Glenna67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gutterez
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Jan 10, 2022 -

Five Star Chevrolet responded

Hello Glenna67, The Five Star Chevrolet service department is pleased to have earned your business and high marks. Ryan, Casey, and I always welcome your questions at 972-389-6700. Whenever you have concerns, we want to hear from you. Safe travels and thank you, Chris Selbach, Service Director

January 07, 2022

First dealership in a while that actually sold a truck at the price advertised. Dexter was great. This transaction was actually much faster than expected. More

by j_barnhouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough
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Jan 10, 2022 -

Five Star Chevrolet responded

Hello j_barnhouse, Congratulations on your new truck! We are excited to have had the chance to help you at Five Star Chevrolet. Stop back or give us a call at 972-389-6700 if you would like to review Chevrolet's technology. We want to make this your best driving experience. Thank you, Ron Daly, Customer Relations Manager

January 06, 2022

The Salesman took time to show us every vehicle that was close to what we asked about. There was never any high pressure from him, his sales manager or financial manager. We will shop with them again. More

by john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jomar Montsanto
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Jan 10, 2022 -

Five Star Chevrolet responded

Congratulations, John! On behalf of Jomar and the Five Star Chevrolet sales team, thank you for shopping with us. Customer care continues. Reach us at 972-389-6700 whenever you have technical or care questions. Best Regards, Ron Daly, Customer Relations Manager

Jan 11, 2022 -

john responded

I'm still interested in sitting down with Jomar and ordering a new truck with more of the accessories I'd like in a truck. I'm very happy with what we bought but that idea was presented to us by all of you there. I like that idea but just see where we can get to working on it.

January 02, 2022

Great team, easy in and out. Dexter and James were a pleasure to work with. Highly recommend! Thank you Five star! More

by nwillett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Cassels, Dexter Kellough
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Jan 03, 2022 -

Five Star Chevrolet responded

Congratulations, nwillett, on your purchase at Five Star Chevrolet. We really appreciate your recommendation and we look forward to hearing from you again at 972-389-6700. Thank you for rating our services and please stay in touch. Best Regards, Ron Daly, Customer Relations Manager

December 31, 2021

Amazing experience! I have been looking for a new car for the past two weeks and the day before I found five star I had an awful experience at another dealership where they told me one price and when I got t More

by Yolieszabo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerri-lynn Charlton
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Jan 03, 2022 -

Five Star Chevrolet responded

Hello Yolieszabo, We are happy you found your way to Five Star Chevrolet. Thank you for recognizing our efforts to get you into the right vehicle. Any time Jerri-Lynn, John, or I can offer our advice, reach us at 972-389-6700. Enjoy and please stay in touch, Ron Daly, Customer Relations Manager

December 30, 2021

Had a great service at Five Star. Manny my service advisor provided recommendations for my maintenance and kept me updated... Manuel my tech send me a very detailed video and everyone around was frien More

by Jomaruba20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Galan
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Dec 31, 2021 -

Five Star Chevrolet responded

Happy New Year, Jomaruba20! The Five Star Chevrolet service team looks forward to seeing you and your vehicle again in 2022. Reach Manny, Manuel, or me at 972-389-6700 any time. Thank you, Chris Selbach, Service Director

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