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Five Star Chevrolet
Carrollton, TX
1,462 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,462 reviews
October 11, 2021
I had a great experience At Five Star Chevrolet. From walking into the dealership to driving away in my new vehicle. Joe Harrell did a excellent job reaching out to and guiding me through the process of walking into the dealership to driving away in my new vehicle. Joe Harrell did a excellent job reaching out to and guiding me through the process of purchasing my first car. More
by leonardoherreros123
Employees Worked With
October 11, 2021
Lloyd is THE BEST, HANDS DOWN! The process was very fast and easy. Most definitely a great experience. Thank you so much 😊 and easy. Most definitely a great experience. Thank you so much 😊 More
by AndriaShanice
October 07, 2021
Love this location. I trust anything they say. They always price match with other Chevy coupons. The only thing is I normally receive a free car wash and a vacuum of my car. I haven't received it the l always price match with other Chevy coupons. The only thing is I normally receive a free car wash and a vacuum of my car. I haven't received it the last couple of times I've been to your location. More
by Mstessa0717
Employees Worked With
Manny
October 06, 2021
Always polite. Very clean facility. Employees who pass by the waiting room generally stop to ask if you need anything. by the waiting room generally stop to ask if you need anything. More
by Strphens1706
September 30, 2021
Dexter was phenomenal! Very knowledgable about the car and took excellent care of me. Alan and the team at Sam Pack 5 Star Chevrolet rolled out the red carpet for me on the day of delivery. Alan and tea and took excellent care of me. Alan and the team at Sam Pack 5 Star Chevrolet rolled out the red carpet for me on the day of delivery. Alan and team have also been very helpful after the sale. Highly recommend! More
by kcpa923
Employees Worked With
Dexter Kellough
September 29, 2021
Great services 100 satisfied I will recommended for future as always great services and nice people future as always great services and nice people More
by noeanguiano76
Employees Worked With
September 28, 2021
As a previous owner of a vehicle purchased from Five Star Ford in North Richland Hills. I was able to trade that vehicle in for an upgrade. I am so grateful for the time spent with Mr. Kellough. He approa Ford in North Richland Hills. I was able to trade that vehicle in for an upgrade. I am so grateful for the time spent with Mr. Kellough. He approached with the intent to close a deal and nothing else. The team from the invitation to come in to see what was available. To the signing of the papers with the finance team. So to you all Peace and Blessings! ANOTHER SATISFIED CUSTOMER AND STILL IN THE FIVE STAR FAMILY!!! More
by Sofskn49
Employees Worked With
Dexter Kellough
September 25, 2021
They were very professional and friendly. They went out of there way to accommodate me. of there way to accommodate me. More
by Chevellecat67
Employees Worked With
September 24, 2021
Due to the pandemic availability of parts it did take a while to complete the work. But Amanda and I communicated every week. Hi always. A loaner. And I am very satisfied while to complete the work. But Amanda and I communicated every week. Hi always. A loaner. And I am very satisfied More
by STL COUNTYBOYEE
