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Five Star Chevrolet

Carrollton, TX

4.9
1,292 Reviews
Sam Pack's Five Star Chevrolet in Carrollton, TX is the fastest growing Chevrolet dealer in the DFW area! The dealership employs approximately 80 local sales, service and administrative personnel. Sam Pack purchased the dealership in 2014 and the dealership has shown significant growth each and every year since. We are currently in the process of opening a brand new Chevrolet dealership across the highway; the new store should be opening its doors in spring of 2017.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,292 reviews

June 26, 2020

Always great service and attention to detail. Dropped my truck off for oil change and a little tire rotation. Very well done Amanda. Got me in and out! Joe Marchbanks and Team always impress! More

by Seanojohnson
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marchbanks
Jun 27, 2020 -

Five Star Chevrolet responded

Hello Seanojohnson, Thank you for your commitment to the service team at Five Star Chevrolet. Amanda and I would like to continue sharing our automotive care knowledge. Please reach out to either of us at 972-389-6700. We look forward to keeping you safe and comfortable during your drive time. Take Care, Joe Marchbanks, Service Director

June 23, 2020

best place to get you car check, they told me what was wrong with my truck and fixt it, it was faster they cleaned good this time More

by villabb1
Recommend Dealer
Yes
Employees Worked With
Humberto Luna
Jun 24, 2020 -

Five Star Chevrolet responded

Thank you, villabb1, for taking the time to rate your visit to Five Star Chevrolet. Your comfort and safety is a priority when you visit us. Humberto and I are available at 972-389-6700 to continue helping with your truck care concerns. We look forward to seeing you at our service center again. Take Care, Joe Marchbanks, Service Director

Jun 26, 2020 -

Five Star Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2020

Team was very friendly, dealership and service area very clean and the service very fast. I will return for all my service needs. Thank you. More

by jkm
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Five Star Chevrolet responded

Thank you, jkm, for rating your visit to Five Star Chevrolet. Your vehicle's maintenance is a priority and we are happy to have the opportunity to provide its care. Please let Amanda or me know when you have questions at 972-389-6700. We are here to share our automotive advice. Take Care, Joe Marchbanks, Service Director

June 21, 2020

Well, some of the car are very expensive but they will make the possible for you to help you to get the best car for you. Some of the car are cheaper and very good car you can drive without any problem. T More

by Arly Valle
Recommend Dealer
Yes
Employees Worked With
Cecilio Santos, Yulian Equihua, Tino Ramos
Jun 22, 2020 -

Five Star Chevrolet responded

Hello Arly, Thank you for your comments regarding your visit to Five Star Chevrolet. We understand your time is valuable and we apologize for the time needed during financing. We hope to have the opportunity to invite you back to our dealership when you have additional vehicle needs. Please stay in touch with me at 972-389-6700 or mleatherwood@sampack.com. I will do my best to expedite your visit. Best Regards, Michael Leatherwood, Customer Relations Manager

June 20, 2020

want to start off by saying if you are in need of a want to start off by saying if you are in need of a vehicle definitely stop looking and make an appointment here! I went to multiple different dealer More

by Rubyespinoza4
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Five Star Chevrolet responded

Hello Rubyespinoza4, Your high rating and great feedback for Lloyd and the sales team at Five Star Chevrolet are truly appreciated. Please let Lloyd or me know if you would like to revisit any features of your new vehicle. We want to make travel enjoyable. Call us any time at 972-389-6700. Thank you, Michael Leatherwood, Customer Relations Manager

June 16, 2020

Great customer service! We purchased the vehicle while out of town, and Jeff took care of everything efficiently and professionally. Would definitely recommend anyone to purchase a vehicle from 5 Star! More

by Padillaantoinette
Recommend Dealer
Yes
Employees Worked With
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Five Star Chevrolet responded

Thank you, Padillaantoinette, for sharing the details of your purchase at Five Star Chevrolet. Customer care continues long after the sale, so please stay in touch with Jeff or me at 972-389-6700. Our goal is to make owning your new vehicle the most enjoyable ride you have ever experienced. Take Care, Michael Leatherwood, Customer Relations Manager

June 15, 2020

Great people...very helpful. I would recommend to family and friend for sure! Great selection of vehicles from used to new! Car or trucks they have it all More

by Jconnelly13
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Humberto Luna, Tino Ramos
Jun 16, 2020 -

Five Star Chevrolet responded

Congratulations on your new Chevy purchase, Jconnelly13! Everyone at Five Star Chevrolet looks forward to making this your best driving experience ever. Please let us know if you would like to revisit the features on your vehicle at 972-389-6700. We are here to share our vehicle knowledge long after the sale. Thank you for sharing your feedback and please stay in touch. Best Regards, Michael Leatherwood, Customer Relations Manager

June 14, 2020

Great customer service and very customer oriented professional and personable. I appreciate the level of service and making me feel like a valued customer. Great! More

by KEN88871
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin, Joe Marchbanks
Jun 15, 2020 -

Five Star Chevrolet responded

KEN88871, You are a valued customer at Five Star Chevrolet! Knowing you are comfortable and safe during your drive time is the goal. Please let us know when you have additional vehicle care questions. We will have the answers at 972-389-6700. Thank you for sharing your feedback and for choosing our service center. Best Regards, Joe Marchbanks, Service Director

June 13, 2020

Service on $144k miles Tahoe Booking service appointment on line was easy. Amanda provided me excellent service. Waiting area is friendly and comfortable. The time to provide ser More

by aguaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Five Star Chevrolet responded

Thank you, aguaman, for endorsing the service team at Five Star Chevrolet. Keeping you comfortable during your drive time is Amanda and my goal. Please reach out to us again at 972-389-6700 when you have future care needs. Best Regards, Joe Marchbanks, Service Director

June 11, 2020

Five star Chevrolet treated me excellent from Sales to service I have no complaints at all I will definitely be using five star Chevrolet again. More

by Kenny.gaul
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Joe Marchbanks, Tino Ramos
Jun 11, 2020 -

Five Star Chevrolet responded

Congratulations Kenny.gual on your new Chevy purchase. We would love the opportunity to serve you again at Five Star Chevrolet. Call us at 972-389-6700 any time we can share our vehicle knowledge. We want to make owning your vehicle enjoyable. Thank you, Michael Leatherwood, Customer Relations Manager

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