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Five Star Chevrolet
Carrollton, TX
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,458 reviews
March 18, 2021
Great place to purchase a car. Nice and caring salesman. Willing to work with you on purchasing. Very nice atmosphere. Everyone was willing to help out. Willing to work with you on purchasing. Very nice atmosphere. Everyone was willing to help out. More
by dmbynum
Employees Worked With
March 15, 2021
Best car buying experience by far!! Lloyd made every step of the process easy and was fully transparent which is not the case at many other dealerships. of the process easy and was fully transparent which is not the case at many other dealerships. More
by Megmar1313
March 14, 2021
The folks here were terrific! A great buying experience. Helped in ordering a new Tahoe and couldn’t have better. Lee and Giovanni were very helpful in finishing up the paperwork. Helped in ordering a new Tahoe and couldn’t have better. Lee and Giovanni were very helpful in finishing up the paperwork. More
by richardkwork
Employees Worked With
Other Employees :
Giovanni, Lee and Mike H.
March 11, 2021
Was very patient worked with our situation very good was able to make everything workout and make it happen made everything possible to give me the chance to take the truck home able to make everything workout and make it happen made everything possible to give me the chance to take the truck home More
by juanpalacios11
Employees Worked With
March 09, 2021
lloyd was awsome. finance was great. they all worked hard to make deal happen. truck was awsome. you would be a fool not to do buissness here. hard to make deal happen. truck was awsome. you would be a fool not to do buissness here. More
by tedcrawford7
Employees Worked With
March 07, 2021
Lloyd was excellent, very helpful. Responded quickly and got things moving fast. He is the best car salesman I’ve dealt with so far. My experience was great. got things moving fast. He is the best car salesman I’ve dealt with so far. My experience was great. More
by joshua.boyd
Employees Worked With
March 07, 2021
Great staff. Not pushy, very polite, and courteous and helpful. Would recommend Sam Pack Chevrolet to anyone interested in buying a new or used vehicle. Thanks for everything. helpful. Would recommend Sam Pack Chevrolet to anyone interested in buying a new or used vehicle. Thanks for everything. More
by Rick_w_lee
Employees Worked With
Lee Nolan ( Finance Director), Yulian Equihua
March 04, 2021
I was able to get my vehicle serviced right away. Ryan Gutierrez was patient and answered all of my questions. I appreciate him making me feel comfortable and not trying to rush me out the door Gutierrez was patient and answered all of my questions. I appreciate him making me feel comfortable and not trying to rush me out the door More
by tmalichi
Employees Worked With
Ryan, Gutierrez
March 03, 2021
All service reps were really welcoming and professional. I am greatly appreciative for the extended courtesy that was given on the small delay of my truck part. First class business and I am a true fan.👍� I am greatly appreciative for the extended courtesy that was given on the small delay of my truck part. First class business and I am a true fan.👍🏿👍🏿 More
by Bsidesvintage
Employees Worked With
Joe MARCHBANKS
March 03, 2021
Excellent customer service. I was in and out with my new vehicle. They truly lived up to their name. I strongly recommend! Overall great car buying experience. vehicle. They truly lived up to their name. I strongly recommend! Overall great car buying experience. More
by Selena
