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Five Star Chevrolet

Carrollton, TX

4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

January 14, 2021

Very happy with customer service seemed like everyone that works there wanted to offer some kind of help with helping me understand how my car functions also informed me that I could get my manufactured More

by cindimoffitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gutierrez , Humberto Luna
Jan 15, 2021 -

Five Star Chevrolet responded

Cindimoffitt, It is great to hear you found the service at Five Star Chevrolet exceptional. We want to help you fully enjoy your new car, so please stay in touch with Humberto, Ryan, or me at 972-389-6700. Thank you for your business and recommendation. Take Care, Joe Marchbanks, Service Director

January 14, 2021

Lloyd and the team made us welcome and went above and beyond to get us what we wanted. We will certainly be back. It is nice to see folks take the time to accommodate their customers!! More

by Steelers530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Five Star Chevrolet responded

Congratulations, Steelers530, on your new Chevrolet! Our sales and service staff continue to be available at 972-389-6700 to help with vehicle questions as they arise. Sharing our knowledge with our valued customers is so important. We look forward to seeing you again at Five Star Chevrolet. Thank you and enjoy your new ride! Best Regards, Michael Leatherwood, Community Relations Manager

January 13, 2021

Lloyd was extremely helpful and professional throughout the entire buying process and even after we purchased. We also worked with Dexter and he is equally as great! No pressure throughout the entire proce More

by msg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough
Jan 13, 2021 -

Five Star Chevrolet responded

Msg, It is wonderful to hear you enjoyed working with Lloyd and Dexter! We are all excited to serve you at Five Star Chevrolet. When you need our assistance with your purchase, we want to hear from you at 972-389-6700. Customer satisfaction continues long after the sale. Please keep in touch. Thank you, Michael Leatherwood, Community Relations Manager

January 11, 2021

From the moment I showed interest Lloyd was there to help in any way he could. I have never had such a pleasant experience, felt like family! I highly recommend! More

by shawnreising
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Five Star Chevrolet responded

Shawnreising, You will always have our full attention when you visit Five Star Chevrolet. Enjoy your new vehicle and please let Lloyd or me know if you have questions at 972-389-6700. We will be ready to help you enjoy your Chevrolet in every way we can. Thank you for rating your experience. Take Care, Michael Leatherwood, Community Relations Manager

January 11, 2021

Just a great experience. Dexter was great. I never felt pressured. He absolutely understood me and found the car I bought as I was about to leave. I never even looked at Premiers the past 2 weeks because More

by mjburnsdfw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough, Herb Lockhart
Jan 11, 2021 -

Five Star Chevrolet responded

Mjburnsdfw, Thank you so much for taking the time to endorse the sales team at Five Star Chevrolet. We value the opportunity to be your auto dealer and we want to continue hearing from you at 972-389-6700. Let's make owning your new Equinox the very best driving experience. Please stay in touch. Take Care, Michael Leatherwood, Community Relations Manager

January 09, 2021

Good service and service writer was courteous and helpful , professional and the facilities was clean and enjoyed the coffee ☕️ Machine And the dealership is a convenient location for me. More

by Vett Driver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Jan 09, 2021 -

Five Star Chevrolet responded

Hello Vett Driver! On behalf of the team at Five Star Chevrolet, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forward to caring your car again in the future. Call us anytime we can help you enjoy your drive at 972-389-6700. Thank you, Joe Marchbanks, Service Director

January 06, 2021

This past Saturday, I visited your dealership to get a “ second opinion “ on my truck transmission issues. I needed another Chevrolet dealership to look at my problem since initially Galleria Chevrolet had More

by Gjones661970
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Marchbanks, Humberto Luna
Jan 07, 2021 -

Five Star Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2021

Thank you for installing the tool box on my recently purchased 2021 Silverado. You guys did a fantastic job and I will definitely refer others your way. Thanks, Randy Fly More

by Dandyran39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin, Jonathan Torres, Humberto Luna, Karina Najera, Ryan Knowles
Jan 07, 2021 -

Five Star Chevrolet responded

Randy, Thank you so much for your awesome review for our staff at Five Star Chevrolet. We appreciate your time and the extra effort it takes to provide feedback. We feel it’s important for our customers to have a positive experience at each visit and we look forward to helping you fully enjoy your new Silverado. Call us again at 972-389-6700. Thanks again, Joe Marchbanks, Service Director

January 04, 2021

Lives up to the name—quick and extremely easy dealer to work with! Met the deal I asked for with little haggling and had me in and out in under 30 min. More

by asfarr86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salma Jara, Edo Osmanovic
Jan 04, 2021 -

Five Star Chevrolet responded

Congratulations, asfarr86, on your new vehicle from Five Star Chevrolet! Our goal is to make this your best driving experience ever. Edo, Salma, and I remain available at 972-389-6700 for your technical or care questions. Do not hesitate to contact us any time we can share our automotive advice. Thank you, Michael Leatherwood, Community Relations Manager

December 30, 2020

Best car buying experience of my life. Great staff made the entire process as smooth and simple as possible. Leo went out of his way to get me out the door and in my new truck as quickly as possible. More

by Rquillen7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Sangiovanni
Dec 31, 2020 -

Five Star Chevrolet responded

Congratulations, Rquillen7, on your new vehicle from Five Star Chevrolet! We want to continue sharing our automotive knowledge to help make this your best driving experience yet. Call us at 972-389-6700. We will be ready to help. Happy New Year! Best Regards, Michael Leatherwood, Community Relations Manager

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