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Five Star Chevrolet
Carrollton, TX
1,477 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,477 reviews
February 22, 2021
Great sales staff Edo was awesome I drove in from Leander so did everything over the phone when I came in car was ready to go quick test drive and a five minutes later was ready for finance easy no pressure so did everything over the phone when I came in car was ready to go quick test drive and a five minutes later was ready for finance easy no pressure . finance guy was awesome best finance person I ever have worked with thanks to all the great people at five star Chevy More
by 1974connelly
Employees Worked With
Edo Osmanovic
February 22, 2021
Absolutely amazing. Joe did miracles !! Very helpful Always a a available. Made a difficult situation very very positive Joe want way out of his way to make sure I was happy Always a a available. Made a difficult situation very very positive Joe want way out of his way to make sure I was happy More
by wenzelcar
Employees Worked With
Joe.
February 12, 2021
I had extensive mechanical repairs performed (engine replacement). The Five Star staff far exceeded my expectations. They dealt with extended warranty provider in a professional manner. They were help replacement). The Five Star staff far exceeded my expectations. They dealt with extended warranty provider in a professional manner. They were helpful and courteous throughout the process. More
by ChevyDad1320
Employees Worked With
Jeff Mauldin, Jonathan Torres, Humberto Luna, Ryan Knowles
February 10, 2021
Awesome people to work with. They are always nice and friendly, they talk to you and make you feel welcome. Job well done and fast. I recommend you to do your services with Five Star Chevrolet, You won't friendly, they talk to you and make you feel welcome. Job well done and fast. I recommend you to do your services with Five Star Chevrolet, You won't regret it! Thank you guys! More
by Jomaruba20
Employees Worked With
Other Employees :
Jeff Mauldin, Humberto Luna, Ryan Knowles
February 08, 2021
Everyone at Five Star Chevrolet is always friendly & helpful. Took my Camaro in for service and it was ready in the time frame promised or faster. helpful. Took my Camaro in for service and it was ready in the time frame promised or faster. More
by aaturner9
Employees Worked With
Humberto Luna
February 08, 2021
5 stars is not enough for Mr. Facen. He was there when I needed him and a blessing. Comforting and knowledgeable, he walked me through the whole car buying experience always keeping me abreast. His integrit needed him and a blessing. Comforting and knowledgeable, he walked me through the whole car buying experience always keeping me abreast. His integrity and follow through are of the highest standards. I highly recommend requesting his assistance. More
by Thankful
Employees Worked With
February 06, 2021
I’ve been here a few times and it’s always a quick turnaround and excellent communication. I drive past a few other dealers but choose this one for their good service. turnaround and excellent communication. I drive past a few other dealers but choose this one for their good service. More
by Jeo89
Employees Worked With
Humberto Luna
February 04, 2021
These people listen and find the problem and deal with it. Your team is totally awesome. The trani guy found the problem with his old school knowledge and corrected the problem. I have a couple of other i it. Your team is totally awesome. The trani guy found the problem with his old school knowledge and corrected the problem. I have a couple of other issues but haven't had a chance to come by but I'm sure they are minis... The girls are TOTALLY AWESOME and JEFF (always) makes all smile More
by Jan morris
Employees Worked With
Other Employees :
Jeff moore, Jeff Mauldin, Jonathan Torres, Humberto Luna, Karina Najera, Ryan Knowles
February 01, 2021
The best car buying experience we have had by far! These guys were great! Yulian answered all our questions and made sure all our concerns were taken care of. guys were great! Yulian answered all our questions and made sure all our concerns were taken care of. More
by torip0711
Employees Worked With
Yulian Equihua
January 30, 2021
Great service! I will recommend to friends! From start to finish this is the best experience I have ever had from a dealership. Much appreciated! to finish this is the best experience I have ever had from a dealership. Much appreciated! More
by donpendleymusic72
Employees Worked With
