Five Star Chevrolet

Everything was wonderful! I only needed to see and drive the one car that was suggested for me. It was perfect. I was in a rush to get somewhere and the whole team worked to m I only needed to see and drive the one car that was suggested for me. It was perfect. I was in a rush to get somewhere and the whole team worked to make things as quick as possible. Mr. Facen even produced a meal for me when I wondered aloud about my need to eat lunch before getting to my scheduled event. More

Amanda Agosto is an excellent service representative. I don't know the technician's name, but he found the problem that no other dealer could find and fixed it. I live 500 miles from Carrollton, but I re I don't know the technician's name, but he found the problem that no other dealer could find and fixed it. I live 500 miles from Carrollton, but I recently bought a Subaru from Five Star in Grapevine. I asked Corbin Beck at Five Star for a Chevy Dealer service department and he recommended y'all. More

Dealership works with you. They are all happy. You feel they listen to your needs in a car and assist you in finding that perfect car. They are all happy. You feel they listen to your needs in a car and assist you in finding that perfect car. More

Great customer service they helped me with my vehicle overall Great experience definitely recommend this dealer ship overall Great experience definitely recommend this dealer ship More

Friendly staff and very knowledgeable as well. Closed loan in in a very short time period Closed loan in in a very short time period More

They have the best service team around! !! Amanda is the best service advisor I have had to work with. She always makes sure all has been taken care of and keeps me posted if any issues. !! Amanda is the best service advisor I have had to work with. She always makes sure all has been taken care of and keeps me posted if any issues. Pat is a great shuttle driver. Have always enjoyed talking with him when he is getting me to and from. More

Franko is the best salesman I've ever worked with. He was very empathetic, understanding, and genuine, as well as showed that he cared about my personal needs regarding the car. I've already been refe He was very empathetic, understanding, and genuine, as well as showed that he cared about my personal needs regarding the car. I've already been referring my friends to him, and will be sure to continue to refer others. I appreciate Nathan and him, for working together to fulfill my transportation needs. Especially Franko, give him a raise!! More

The dealership employees treated me like family. I enjoyed my experience and my new vehicle. I enjoyed my experience and my new vehicle. More

Bryce saved the day that Chris potential ruined by the lack of communication and tact regarding the recall for the vehicle I just purchased. Receiving a text message stating my vehicle has a critical reca lack of communication and tact regarding the recall for the vehicle I just purchased. Receiving a text message stating my vehicle has a critical recall just two weeks after purchasing the vehicle did not sit well with me and shows lack of customer service as I should have been contacted by phone. I was not offered any type of transportation accommodations during the scheduling process. Which caused a major inconvenience as I had to find a way to and from dealership, which is 35 mins away from my residents. This is why I say Bryce saved the day, because he offered me a ride share service once I arrived at the dealership. He was very apologetic about my experience and made sure the rest of the process of smooth. Purchasing a vehicle and within two weeks receiving a critical recall notice doesn't prompt me to purchase here again. Lloyd was great, but not too happy with service received. More

Outstanding service department for those that are very particular about their cars. My service advisor, Amanda Agosta, has been taking excelling care of me for YEARS at Sam Pack Chevy. particular about their cars. My service advisor, Amanda Agosta, has been taking excelling care of me for YEARS at Sam Pack Chevy. More