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Five Star Chevrolet
Carrollton, TX
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,458 reviews
August 22, 2020
I was very pleased with Ryan Knowles, my service consultant. He greeted me on time per my appointment time. He kept me informed on the progress of the service of my vehicle. I will be scheduling consultant. He greeted me on time per my appointment time. He kept me informed on the progress of the service of my vehicle. I will be scheduling additional service on my vehicle very soon through Ryan. More
by Grace
Employees Worked With
Ryan Knowles
August 22, 2020
Way above average than my hometown. Always trying to keep the customer happy and informed. Helped me find what I wanted and explained everything thing about it. the customer happy and informed. Helped me find what I wanted and explained everything thing about it. More
by Jkromm010
August 18, 2020
Five Star Chevrolet always goes the extra mile to give Superior service. I pass at least 5 dealerships to drive the 50 miles to have my car serviced at Five Star Chevrolet. Even the rare time when the ser Superior service. I pass at least 5 dealerships to drive the 50 miles to have my car serviced at Five Star Chevrolet. Even the rare time when the service wasn't up to their impeccable standard, someone took the time to make it right. Today was just another day where they proved why it's worth the drive. More
by G.Reeves
August 18, 2020
I get my car to basic maintenance, oil change and rotate my tires, Amanda was my adviser and she was clear to ask a few things on my car, technician did good job, keep going my tires, Amanda was my adviser and she was clear to ask a few things on my car, technician did good job, keep going More
by Sam Sayan
Employees Worked With
August 16, 2020
Thank you Ryan & Timothy for all your help on Thursday . Your customer service went far and beyond. I am forever grateful and thankful for everything! Your customer service went far and beyond. I am forever grateful and thankful for everything! More
by Rhonda McTyre
Employees Worked With
Ryan Knowles and Timothy Stevenson
August 14, 2020
Svc rep EXCELLANT!Svc rep EXCELLANT!Svc rep Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EX Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! More
by Obobob
August 13, 2020
First service/ oil change/ tire rotation since purchase, in and out within. One hour., very good and fast service.. including wash and vacuum. Much appreciated in and out within. One hour., very good and fast service.. including wash and vacuum. Much appreciated More
by Moraski
Employees Worked With
Ryan Knowles
August 11, 2020
Sales,finance,mechanics everybody was very friendly,awesome service,should go check them out, transaction went smooth on my vehicle purchase and very happy with pricing. Loyd treated me very w friendly,awesome service,should go check them out, transaction went smooth on my vehicle purchase and very happy with pricing. Loyd treated me very well need to go see him More
by NoelVillalobos82
August 10, 2020
Awesome this time............ Was here for service last time not a good deal. Spoke with service manager they have really stepped up their program. I can and will recommend Friends and family to use this time not a good deal. Spoke with service manager they have really stepped up their program. I can and will recommend Friends and family to use this dealership!!!!! More
by Big CHRIS
Employees Worked With
Ryan Knowles
August 09, 2020
The service department has a good team. Very friendly and I was in a out for my service. The very nice lady in the service department met me at the door and I told her I had appointment at 2 o'clock to get m I was in a out for my service. The very nice lady in the service department met me at the door and I told her I had appointment at 2 o'clock to get my truck service. She check me in and my truck was taken back for the service. Got my truck back sooner than expected. And they washed it too. I know where I am going to get my service done next time. 😀 More
by kbozeman67
