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Five Star Chevrolet

Carrollton, TX

4.9
1,495 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,495 reviews

October 26, 2020

Amazing Staff. I always feel like a valued customer. I would recommend this Five Star Chevy location to all my friends and family. First class experience every time. More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin, Humberto Luna
Oct 27, 2020 -

Five Star Chevrolet responded

Thank you, Alan, for your recommendation of the service team at Five Star Chevrolet. It is our goal to be your first and only call when you need vehicle maintenance. Your automotive questions are always welcomed at 972-389-6700. We look forward to serving you again. Best Regards, Joe Marchbanks, Service Director

October 26, 2020

Great service experience! Joe Marchbanks and team really took care of my Truck. I would defiantly recommend Five Star Chevrolet for any and all of vehicle needs. More

by Seanojohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin, Joe Marchbanks, Humberto Luna
Oct 27, 2020 -

Five Star Chevrolet responded

Thank you, Seanojohnson, for rating your visit to Five Star Chevrolet. Your driving safety and comfort are a priority with our service team. Please reach out to us at 972-389-6700 any time you have care concerns. We will be ready to help! Take Care, Joe Marchbanks, Service Director

October 24, 2020

Great customer service!!! Very straight forward and professional. Great experience all around and I would highly recommend to my friends and family. Thanks again for everything. More

by Jackjunya17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 26, 2020 -

Five Star Chevrolet responded

Congratulations on your new vehicle from Lloyd and Five Star Chevrolet. Communication is key and we look forward to hearing from you at 972-389-6700 every time you have vehicle questions. Thank you for choosing our dealership and please do not hesitate to call when we can help again. Take Care, Michael Leatherwood, Customer Relations Manager

October 23, 2020

Greatest car buying experience ever!customer service is excellent from this place they are very friendly and make you feel special by working very hard to satisfy your needs so well and I left there a ver More

by beverly.hunsuckle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Nolan, Dexter Kellough
Oct 24, 2020 -

Five Star Chevrolet responded

Congratulations Beverly on owning your new Malibu! Our staff is excited to welcome you to Five Star Chevrolet and we remain available for your technical or care questions at 972-389-6700. We look forward to helping you fully enjoy your car. Please stay in touch, Michael Leatherwood, Customer Relations Manager

October 18, 2020

Wonderful team!!!Best experience ever!!!!!They take Wonderful team!!! Best experience ever!!!!! They take care of us at all times.We love Jorge Ramos , our sales person, he went above and beyond. More

by vasquezpedro616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Five Star Chevrolet responded

Congratulations on the purchase of your new Chevy! Jorge and I want to make certain you totally enjoy your vehicle, so please let us know when you have questions at 972-389-6700. Let's make this your best driving experience yet. Thank you, Michael Leatherwood, Customer Relations Manager

October 15, 2020

Excellent customer service from Dexter. He really understand the car business and he has a high level of professionalism and integrity. He is a people person. More

by Jean Bosco
Recommend Dealer
Yes
Employees Worked With
dexter, Dexter Kellough
Oct 16, 2020 -

Five Star Chevrolet responded

Jean, It is great to hear you enjoyed working with Dexter and our team at Five Star Chevrolet. When he or I can review any features on your new Chevy, please reach out to us at 972-389-6700. We look forward to helping you fully enjoy your car. Thank you, Michael Leatherwood, Customer Relations Manager

October 15, 2020

Yes we had easy process excellent customer service from Joe Harrell and he was very nice since the beginning, i left the dealership telling him i was going to think about it, he then gave me a follow up ca More

by Yeseniamk10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose the maintenance guy was very nice. , Jerri-lynn Charlton
Oct 15, 2020 -

Five Star Chevrolet responded

Thank you for taking the time to rate your visit to Five Star Chevrolet. Customer care continues long after the sale, so please reach out to us at 972-389-6700 any time we can lend our automotive advice. We are here to help you enjoy your drive time in any way we can. Please stay safe and in touch. Best Regards, Michael Leatherwood, Customer Relations Manager

October 07, 2020

Loved my service. Ryan helped me tremendously with my truck up. Great service will definitely be going back again because of his service and communication. More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Knowles
Oct 08, 2020 -

Five Star Chevrolet responded

Hello Thomas, Ryan and the service team at Five Star Chevrolet look forward to helping with your vehicle's care when you need it. Please stay in touch at 972-389-6700. We are always happy to share our automotive knowledge. Thank you, Joe Marchbanks, Service Director

October 06, 2020

World class experience, Lloyd was extremely transparent, professional, and helpful along the way. Sales and purchasing a vehicle can be stressful and Lloyd made the entire process a comfort. More

by TahoeFan#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Five Star Chevrolet responded

Thank you, TahoeFan#1, for choosing Five Star Chevrolet for your vehicle needs. Lloyd and I want to continue offering you a superior customer experience when you call with technical or questions at 972-389-6700. We look forward to making your purchase an enjoyable ride. Take Care, Michael Leatherwood, Customer Relations Manager

October 03, 2020

Very nice and respectable guy. Helped out any way that he could, working on my behalf. Also he was very knowledgeable and I could tell he has had a lot of experience in this line of work. More

by Kobyrezac123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Five Star Chevrolet responded

Thank you, Kobyrezac123, for taking the time to endorse Lloyd and Five Star Chevrolet. Lloyd is a well-respected sales consultant and we are lucky to have him share his expertise with our customers. When you have questions about your purchase, please reach out to either of us at 972-389-6700. It will be great to serve you again at our dealership. Take Care, Michael Leatherwood, Customer Relations Manager

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