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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
570 Reviews

570 Reviews of Five Star Chevrolet - Service Center

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July 04, 2020

My Trax was recently in the shop for engine problem and other mechanical problems, and the mechanic did a great job on the repairing; it drives like new now and the A/C is working great. Amanda was my serv More

by ZR1fan
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2020 -

Five Star Chevrolet responded

Hello ZR1fan! Your driving comfort and safety are a priority at Five Star Chevrolet. Amanda, Rosa, and I are available at 972-389-6700 to continue sharing our automotive advice. Please stay in touch. We will be ready to help. Thank you, Joe Marchbanks, Service Director

June 30, 2020

First time here i am really happy with the time that took to have it ready be back for sure i really recomend this dealership More

by juansauceda69
Recommend Dealer
Yes
Employees Worked With
Humberto Luna
Jul 01, 2020 -

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, juansauceda69! We appreciate your feedback regarding your visit to our service center. Please do not hesitate to contact us at 972-389-6700 when you need additional care for your vehicle. We are here to help. Thank you, Joe Marchbanks, Service Director

June 27, 2020

Amazing Experience, employees care of your vehicle likes it their own. I was out less than an hour with an oil change, tire rotation, filter changed & washed and vacuumed .. Everyone tech, mechanics an More

by iZniz
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Luna
Jun 29, 2020 -

Five Star Chevrolet responded

Hello iZniz! Thank you for rating your visit to the service center at Five Star Chevrolet. Our service team wants to make sure you are fully informed and comfortable with the care of your vehicle. Please reach out to us anytime at 972-389-6700. Your safety is our priority. Thanks again, Joe Marchbanks, Service Director

June 26, 2020

Always great service and attention to detail. Dropped my truck off for oil change and a little tire rotation. Very well done Amanda. Got me in and out! Joe Marchbanks and Team always impress! More

by Seanojohnson
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marchbanks
Jun 27, 2020 -

Five Star Chevrolet responded

Hello Seanojohnson, Thank you for your commitment to the service team at Five Star Chevrolet. Amanda and I would like to continue sharing our automotive care knowledge. Please reach out to either of us at 972-389-6700. We look forward to keeping you safe and comfortable during your drive time. Take Care, Joe Marchbanks, Service Director

June 23, 2020

best place to get you car check, they told me what was wrong with my truck and fixt it, it was faster they cleaned good this time More

by villabb1
Recommend Dealer
Yes
Employees Worked With
Humberto Luna
Jun 24, 2020 -

Five Star Chevrolet responded

Thank you, villabb1, for taking the time to rate your visit to Five Star Chevrolet. Your comfort and safety is a priority when you visit us. Humberto and I are available at 972-389-6700 to continue helping with your truck care concerns. We look forward to seeing you at our service center again. Take Care, Joe Marchbanks, Service Director

Jun 26, 2020 -

Five Star Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2020

Team was very friendly, dealership and service area very clean and the service very fast. I will return for all my service needs. Thank you. More

by jkm
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Five Star Chevrolet responded

Thank you, jkm, for rating your visit to Five Star Chevrolet. Your vehicle's maintenance is a priority and we are happy to have the opportunity to provide its care. Please let Amanda or me know when you have questions at 972-389-6700. We are here to share our automotive advice. Take Care, Joe Marchbanks, Service Director

June 14, 2020

Great customer service and very customer oriented professional and personable. I appreciate the level of service and making me feel like a valued customer. Great! More

by KEN88871
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin, Joe Marchbanks
Jun 15, 2020 -

Five Star Chevrolet responded

KEN88871, You are a valued customer at Five Star Chevrolet! Knowing you are comfortable and safe during your drive time is the goal. Please let us know when you have additional vehicle care questions. We will have the answers at 972-389-6700. Thank you for sharing your feedback and for choosing our service center. Best Regards, Joe Marchbanks, Service Director

June 13, 2020

Service on $144k miles Tahoe Booking service appointment on line was easy. Amanda provided me excellent service. Waiting area is friendly and comfortable. The time to provide ser More

by aguaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Five Star Chevrolet responded

Thank you, aguaman, for endorsing the service team at Five Star Chevrolet. Keeping you comfortable during your drive time is Amanda and my goal. Please reach out to us again at 972-389-6700 when you have future care needs. Best Regards, Joe Marchbanks, Service Director

June 09, 2020

I’ve been to a couple other Chevrolet dealerships in the area and have been overall disappointed. They just didn’t seem to care. The staff at 5 Star was great. They seemed to care and addressed all the prob More

by Davet425
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Jun 10, 2020 -

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, Davet425! It is great to hear you found working with Jeff and our service team a good experience and you should expect nothing less with future visits. Jeff and I would like to continue helping with your maintenance concerns, so please stay in touch at 972-389-6700. Thank you for your feedback and business. Take Care, Joe Marchbanks, Service Director

June 05, 2020

The folks in the service dept do a great jobGot my The folks in the service dept do a great job Got my Silverado in quickly/diagnosed the issue promptly and got me back in the road in a reasonable amo More

by buddy_8484taylor
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
Jun 06, 2020 -

Five Star Chevrolet responded

Buddy_8484taylor, We are excited to have the opportunity to care for your Silverado. Time is valuable and we do our best to accommodate our customers. When Amanda, Jeff, or I can share our vehicle care knowledge, please give us a call at 972-389-6700. Thank you for your business and loyalty at Five Star Chevrolet. Best Regards, Joe Marchbanks, Service Director

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