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Five Star Ford Stone Mountain
Snellville, GA
252 Reviews
Here at Five Star Ford Stone Mountain in Snellville, we're proud to serve residents of the greater Atlanta area. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. Feel free to browse our new and used inventory here on the website, request more information about vehicles, or set up a test drive.
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Showing 252 reviews
August 15, 2015
Mike Seay, Adam Stitler, and Lewis Carr Bought my New 2016 Ford Explorer from Mike Seay at Five Star Ford, Stone Mountain. What a wonderful experience. We contacted them online as well as fo Bought my New 2016 Ford Explorer from Mike Seay at Five Star Ford, Stone Mountain. What a wonderful experience. We contacted them online as well as four other local dealerships. It was never about the price, but; the way we were treated , the professionalism, enthusiasm, and indepth product demonstration and presentation sold us on the car, the dealership, and the salesman. Mike and his general manager, Adam Stitler, who got personally involved in the deal, made our visit fun and educational. The technology in the Exlorer Limited with new Ford SYNC technology could be intimidatin BUT when we left we were condfident and could operate everything about this wonderful new car. Mike's presentation was that detailed and understandable. Our finance experience was equally dealing with Lewis Carr. He was precise, professional, friendly and no stress. Thanks Five Star Ford, buying this car was easy, no stress, and memorable. We will always recommend you guys... Jim and Debbie Ziegler More
by JimZiegler
Helpful July 16, 2015
Problematic Used Car Bought a car in February. I came to your lot with my partner to look for his first ever car. A salesman greeted us and showed us a 2004 Ford Focu Bought a car in February. I came to your lot with my partner to look for his first ever car. A salesman greeted us and showed us a 2004 Ford Focus. I admit I was skeptical due to its mileage but he went on and on how is was checked by your dealer and was in excellent shape. He also raved that it was a one owner car and very clean and I agree on that point. Being that this is his first car we had a budget and the car fit. From day one the car had a bit of a surge at 2000 rpm but was slight so I thought normal. It got progressively worse so I took it to my mechanic who found a broken servo on the intake manifold. This part could not be replaced by itself it required the entire intake at a cost of over 500 bucks. This was the end of May. I thought OK I did buy it as is. Well last Friday the battery light came on and the car died. Took it to my mechanic again to find the alternator went out to the tune of 400 bucks. I am beginning to wonder what if any checks you did on this car. We have owned the car six months and already had to do almost a thousand dollars worth of repairs. So yea I am quite disappointed with this dealership. I called them and the GM told me if we had only called them first rather than having it repaired. Well the first repair I considered yea used car the second was last Friday and the car died after their hours so could not call them. Almost a thousand bucks to date on repairs. More
by bajaguy105
Employees Worked With
Ajayi Rufai
June 26, 2015
Lovely, easy car buying experience -- thank you, Kathy! I came to Five Star Ford Stone Mountain for the exceptional price, and stayed for the service. Kathy was a delight to work with, easy-going, laid-bac I came to Five Star Ford Stone Mountain for the exceptional price, and stayed for the service. Kathy was a delight to work with, easy-going, laid-back, and ever helpful. Kudos to the dealership and staff! More
by bdenton
Employees Worked With
April 24, 2015
Trespassed Into A Treasure! On Jan 1. I started my New Year Car hunting / Left Dealership with a Great Mustang .'Words can't Explain how good I Felt That Day Thanks Drew You N On Jan 1. I started my New Year Car hunting / Left Dealership with a Great Mustang .'Words can't Explain how good I Felt That Day Thanks Drew You Nailed It! Let me do my job was what he Said' I didn't even drive the Car I Felt like this was not going to happen. Drew and the guys in the Finance/Sales dept were very efficient with Duties and found the Perfect rate for me . I feel blessed thanks Again . Darnell Anderson Ford Customer for Life! More
by music4dayz
Employees Worked With
Drew Ferguson
April 01, 2015
Got EXACTLY the vehicle i wanted Last week i bought a 2015 Ford Fiesta Hatchback. I looked online at around 10 different dealerships, and came into Five Star to meet with the sales t Last week i bought a 2015 Ford Fiesta Hatchback. I looked online at around 10 different dealerships, and came into Five Star to meet with the sales team and see if they could find the exact vehicle i wanted. The sales team was all nice, not at all dismissive when they realized i already was being helped. The call center they use is a bit slow though, they called 3x in 24 hours, and had no idea someone had already called me. They even called once AFTER i bought my car, and i had to tell them i had already purchased and to stop calling me. I worked with Nick Miello, and he was able to locate the exact trim, body style, and color i wanted, and had it brought to the store. I felt like i got a really fair price, especially for buying new. Plus, the store provided an extra $500 in rebates, AND helped me find financing for lower than my credit union was offering. It took a few days for the car to come in, but they did a full detail and gave me a full tank of gas when i came to pick it up, which was unexpected and nice! The only thing that bummed me out a little is that the car was driven over 300 miles to the store, instead of shipped. In the long run it doesn't matter, i was just under the impression until i picked it up that it was being shipped, not driven by someone from a different state. Like i said though, that is minor. Overall, i am happy with my purchase, and would make this store my first stop should i be in the market for a new car, and would recommend anyone looking for a Ford to check these guys out. More
by mlew09
Employees Worked With
Nick Miello
March 23, 2015
Easy Buy I talked to Nick Melillo about the 2015 Mustang and he was so helpful and i had the best deal with him, i recommend this dealership to you!! Nice buy I talked to Nick Melillo about the 2015 Mustang and he was so helpful and i had the best deal with him, i recommend this dealership to you!! Nice buy and a great deal, also it toke me just 30 minutes to do all the papers and Nick made it so easy and comfortable!! More
by aalqattan
Employees Worked With
Nick Melillo
February 09, 2015
easy fast buy car was ready when I arrived clean and ready to drive off lot everything was explain it was simple to learn and there was no hidden fees like some oth car was ready when I arrived clean and ready to drive off lot everything was explain it was simple to learn and there was no hidden fees like some other dealers More
by Chaos
Employees Worked With
Monica
January 14, 2015
Never have I ever seen such a bunch of game players The deal agreed upon was changed several times when I was signing papers. Watch these guys carefully. Also say no to the overpriced Add ons they t The deal agreed upon was changed several times when I was signing papers. Watch these guys carefully. Also say no to the overpriced Add ons they try to sneak in. Also, get your own financing before walking in, they will mark that up too. Keep an eye on these high pressure guys or better yet, go somewhere else. I walked out. More
by rg27610
Employees Worked With
Sharky
November 14, 2014
Excellent experience!! Drew was so awesome and easy to deal with while looking for a car to buy! I will recommend him to anyone looking to buy a car at Five Star Ford! Drew was so awesome and easy to deal with while looking for a car to buy! I will recommend him to anyone looking to buy a car at Five Star Ford! More
by aiurco
Employees Worked With
Drew Ferguson
April 01, 2014
Great Experience Great experience from walking in to walking out with my used escape. Was pre-approved before I went in with a bank with high interest, they found me a Great experience from walking in to walking out with my used escape. Was pre-approved before I went in with a bank with high interest, they found me a better deal with their financing(thanks). Was treated with dignity and respect throughout the whole process and got my payments down to what I could afford, Thanks to everyone for a great deal and for every ones hard work. Mr. Pope should be proud of his employees. More
by huff675
Employees Worked With
Shalisa
