
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We always appreciate this dealership because they make us feel comfortable. We don’t feel pressured, and they truly want to help us find what is best for our family! feel comfortable. We don’t feel pressured, and they truly want to help us find what is best for our family! More
We worked with Alfred on a used truck purchase. He took the time to answer our questions clearly. This, and his complete lack of pressure made the process simpler and faster which is what we were looking the time to answer our questions clearly. This, and his complete lack of pressure made the process simpler and faster which is what we were looking for. We recommend Alfred and the Five Star Ford dealership if you are looking to purchase a new or used vehicle. More
Robert Wheat did a great job helping me select the right vehicle on my budget. Happy I decided to make the purshase on Five Star Ford.. Great experience! vehicle on my budget. Happy I decided to make the purshase on Five Star Ford.. Great experience! More
I had a wonderful experience purchasing a new bronco from Casey Russell! I was not looking forward to buying a car but Casey made it painless and so easy!! I would highly recommend 5 Star Ford and ask for Ca Casey Russell! I was not looking forward to buying a car but Casey made it painless and so easy!! I would highly recommend 5 Star Ford and ask for Casey, he's the best! More
I bought the Chevrolet Traverse cash. I had problems the very next day. I took it back two days later thinking I could make it but nope. Seemed like an easy fix, the next day I sat there all day with my six very next day. I took it back two days later thinking I could make it but nope. Seemed like an easy fix, the next day I sat there all day with my six kids while they fixed it they bought us lunch and all seemed ok. I left and went straight home. Missing work for the day. I wake up the next morning to start working and got to the freeway to try to follow the flow of traffic to only have the engine reduced light come on going 40 in a 65. Six kids plus my one month old all in harms way. I drive the 10 miles to the dealership in the slow lane with my hazards on. Praying everything will be ok. I was told it would be fixed. Fixed it was not I’m still dealing with this. My heart goes out to any single mom trying to make life better, there are still some good people in the world. I seemed to only have encountered a few at this dealership! I’ve been back and forth and for what I paid $8000 and I’m coming out of pocket for repairs and no one seems to care or understand. It’s heart wrenching and better days are sure to come!! Please be careful and aware of who you’re buying from! Update: fourth time bringing my car in for repairs and the issue still isn’t fixed.just being given the run around for patch work instead of fixing the problem. I’ve been to auto zone four times ignition switch issue and was told yesterday by the same guy it’s an ignition switch issue. Just to be treated like a woman who knows nothing about cars. The dealer rep tells me they’ve repaired it and have put the paperwork in the car. Stated to me that something had gotten wet in the fuse box and the fuse was replaced. Not an ignition issue like being told 3 times prior. At wits end and I’m without a vehicle and they aren’t helping me with a loaner the dealer rep says no loaners are available anywhere in the state of Texas at the moment. More
Alfred made our experience at the dealership great. He was kind and patient with us. We haven’t purchased a new car in awhile, he explained everything to us clearly. The experience was a lot faster than I was kind and patient with us. We haven’t purchased a new car in awhile, he explained everything to us clearly. The experience was a lot faster than I thought it would be. I highly recommend Alfred to any one looking to purchase a car . We were blessed having him go through the process with us! More
Great Experience. Extremely Professional. First time to buy a vehicle on line ,Casey Russell great to work with. Glen McCain made the finance portion painless. I definitely will be a repeat customer. buy a vehicle on line ,Casey Russell great to work with. Glen McCain made the finance portion painless. I definitely will be a repeat customer. More
I can not say enough nice things about this dealership and their staff. Everyone went above and beyond to make sure we were happy with our purchase. and their staff. Everyone went above and beyond to make sure we were happy with our purchase. More
It was a quick and easy experience to get just what I had in mind thanks to Bruce, and there were zero catches to be made which is always great. in mind thanks to Bruce, and there were zero catches to be made which is always great. More
Five star Ford has always treated us great, and ensured we were getting the best service. Casey Russell, always makes buying a vehicle a hassle free experience. We have bought 4 vehicles from him in the we were getting the best service. Casey Russell, always makes buying a vehicle a hassle free experience. We have bought 4 vehicles from him in the past 2 years. More