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Five Star Ford

North Richland Hills, TX

4.9
8,601 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,601 reviews

May 19, 2021

We always appreciate this dealership because they make us feel comfortable. We don’t feel pressured, and they truly want to help us find what is best for our family! More

by Knowak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

We worked with Alfred on a used truck purchase. He took the time to answer our questions clearly. This, and his complete lack of pressure made the process simpler and faster which is what we were looking More

by rpavlica
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
May 16, 2021

Robert Wheat did a great job helping me select the right vehicle on my budget. Happy I decided to make the purshase on Five Star Ford.. Great experience! More

by PR48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wheat
May 14, 2021

I had a wonderful experience purchasing a new bronco from Casey Russell! I was not looking forward to buying a car but Casey made it painless and so easy!! I would highly recommend 5 Star Ford and ask for Ca More

by stacey.simms@gcisd.net
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casey Russell
May 14, 2021

I bought the Chevrolet Traverse cash. I had problems the very next day. I took it back two days later thinking I could make it but nope. Seemed like an easy fix, the next day I sat there all day with my six More

by Godfearingwoman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Nicolalde
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m not sure the name but he was the BEST!, Randall Swindell
May 12, 2021

Alfred made our experience at the dealership great. He was kind and patient with us. We haven’t purchased a new car in awhile, he explained everything to us clearly. The experience was a lot faster than I More

by steven.kirchhoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

Great Experience. Extremely Professional. First time to buy a vehicle on line ,Casey Russell great to work with. Glen McCain made the finance portion painless. I definitely will be a repeat customer. More

by Butchw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Russell, Glenn McCain
May 10, 2021

I can not say enough nice things about this dealership and their staff. Everyone went above and beyond to make sure we were happy with our purchase. More

by Tonja Crawford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myron Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn McCain
May 10, 2021

It was a quick and easy experience to get just what I had in mind thanks to Bruce, and there were zero catches to be made which is always great. More

by Samantha H
Recommend Dealer
Yes
Employees Worked With
Bruce Eversole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021

Five star Ford has always treated us great, and ensured we were getting the best service. Casey Russell, always makes buying a vehicle a hassle free experience. We have bought 4 vehicles from him in the More

by nathan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Russell
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