Five Star Ford

Outstanding service I visited the service department today, Mr. Nic Peters took car of me and assured me that what I needed was not as critical of what had been told it s I visited the service department today, Mr. Nic Peters took car of me and assured me that what I needed was not as critical of what had been told it saved me money and time. Thanks for your service! More

Willing to work with you Had a bit of a tough time with them understanding what I wanted but once it was decided all went well. They just had to get the full understanding of Had a bit of a tough time with them understanding what I wanted but once it was decided all went well. They just had to get the full understanding of our wishes and the sale was complete! More

2018 Escape I got a 2018 Escape. Ollie was right by side and got me through the process STRESS-FREE!!! She deserves a raise and promotion!!! Sweetest lady I hav I got a 2018 Escape. Ollie was right by side and got me through the process STRESS-FREE!!! She deserves a raise and promotion!!! Sweetest lady I have ever met!!!!! More

Very good Due to an accident, it was necessary for me to buy a car. Sam Limo was a wonderful sales person to do the necessary business with. There's no way an Due to an accident, it was necessary for me to buy a car. Sam Limo was a wonderful sales person to do the necessary business with. There's no way any sales person could have helped me more than he did. (I also purchased a 2012 Fusion from him). No other place would have been as good and trustworthy. More

Excellent Customer Service I had the pleasure of Alfred answering the phone when I called to inquire about a used car I saw online. It was about to go to auction and with the he I had the pleasure of Alfred answering the phone when I called to inquire about a used car I saw online. It was about to go to auction and with the help of Alfred he was able to hold it for me to come check out after work. He was very knowledgeable about the car when my husband and I came in. Very kind and professional gentleman. The entire process was easy and quick. I can't thank you enough Alfred for holding that car for me. I absolutely love it!! More

Amazing Customer Service Lee was very accommodating to my needs and was able to help me work a deal through the phone so that I could spend less time at the dealership especia Lee was very accommodating to my needs and was able to help me work a deal through the phone so that I could spend less time at the dealership especially having two small children. Lee made my experience all worth wild and will definitely recommend him to anyone interested in buying a new vehicle. EXCELLENT CUSTOMER SERVICE, and can call Lee a friend not just a salesman. More

Used pickup purchase I saw an F150 pickup on the internet from Five Star Ford listed. It was a little out of my price range, but i filled out the form to inquire about it. I saw an F150 pickup on the internet from Five Star Ford listed. It was a little out of my price range, but i filled out the form to inquire about it. William May called me, i told him my story, he said let me see what I can do. William called me back, i was impressed with the price. I live just south of Abilene Texas, i left home about 1:30 arrived at the dealership about 4:30, was headed home at 6:30. I have never been treated so kind by everyone at a dealership ever. The truck was far more than i expected, I will recommend this dealership to my friends, my first words will be, They were honest, no sales games, four square etc. This is like no dealership i have ever dealt with. Thank you William May for your honesty, and all you did for me! Dickie Maxwell More

Purchaceing New Vehicle Although it was a rainy and bitter cold Friday after noon, We, me,my wife, daughter and her husband, were determined to buy a new Ford SUV. We picked Although it was a rainy and bitter cold Friday after noon, We, me,my wife, daughter and her husband, were determined to buy a new Ford SUV. We picked Five Star Ford to see what they had to offer. Once at the Dealer, we looked inside the building where they had several Cars, SUVs and Trucks on display. As we were looking at the Edge SUV, Jonathan Browning approached us and ask if he could assist us. Seems like all of us had different questions about the vehicle and Jonathan responded in detail the function of the question. After a while, Jonathan took my son-in-law and I for ride in a similar Edge that was on display. We all like the SUV but their was something missing, I don't recall what it was. Later, Jonathan came up with the Ford Edge Titanium and after taking it for a ride, we agreed that this was the vehicle we were looking for. It holds the road firm, is quite and smooth riding. Thanks to Jonathan and Five Star Ford. Peter Lopez Jr More

Best salesman in the DFW Sam Is the man. He took care of me professionally and was able to go out of his confort zone to make me feel satisfied in my purchase. He will always Sam Is the man. He took care of me professionally and was able to go out of his confort zone to make me feel satisfied in my purchase. He will always make sure costumer is satisfied and will follow along after you leave the dealership to make sure everything is perf and running smooth. Recommend him 100% More