Back

Five Star Ford

North Richland Hills, TX

4.9
8,596 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
Contact Dealership

6618 NE Loop 820

North Richland Hills, TX

76180

Directions

By Type

Showing 8,596 reviews

November 04, 2013

No Pressure to buy-5 stars Patience and willingness to No Pressure to buy-5 stars Patience and willingness to work around my busy work schedule-5stars David provides a smooth and stress free car buying e More

by fordmanmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hardick, David Hardick
November 03, 2013

Jonathan Pankrez was very helpful. I had a coupon for The Works Oil change for $39.95. When he realized it was my first oil change, he told me it would only be $29.95 since that's Ford's policy for the first More

by nmettham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 03, 2013

I worked with Jim Rich and Kelly Blackwell to purchase my Escape and they were AWESOME! Now I get all my service through Five Star and all the employees I deal with are very friendly. But more than that, t More

by Gwollard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Blackwell, Jim Rich
November 02, 2013

Excellent service by Tam and Jonathon. I will refer my friends to this dealership to purchase and to have service performed. I am really happy with my Fusion. I was driving an Acura TL and will not purc More

by khance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 02, 2013

Jonathan is the best service advisor! We have worked with him over the past 6 years and he has always taken care of us. He goes above and beyond what is required. Such a great guy! More

by KarenAvants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 02, 2013

Labor fees were a little more than I expected; but mechanics need to eat too. Otherwise, I couldn't be more pleased with the service. More

by joychamness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 02, 2013

I went there looking for a good deal on a car that would work best for me! I was helped to get the right car and the best options for me in the model of Ford I desired to get!! More

by blueyedone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 31, 2013

As a far apparatus manufacturer, when we have an issue with a chassis, it is time critical in needing the repairs done. Jonathan Pankrez understands are needs and ensures that the chassis becomes a top p More

by justin_frost81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 31, 2013

I have been going to the service debt. at 5 Star NRH for a several years with my pickups and Lincoln. I have never had a discouraging visit. I would recommend who I deal with to anyone for service or any is More

by mbyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 31, 2013

Honest and professional as well as efficient service! Jeff and heather smith make a great team! We recommend five star ford to all our friends! They came highly recommended by USAA as well. More

by Wade.sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and heather smith, Jeff Smith
...
723
...