
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Chris was great. His professionalism and attention to my issues were much better thN any other dealer I've been to. He is an asset to your company issues were much better thN any other dealer I've been to. He is an asset to your company More
Crystal and Marie really put in effort to help me get a car, they were both patient and positive I left feeling satisfied and happy to finally have some transportation. Thank you guys so much for helping o car, they were both patient and positive I left feeling satisfied and happy to finally have some transportation. Thank you guys so much for helping out and my God bless you. More
I have worked with Jonathan for over 10 years and have been using Five Star Ford for 3. They have taken care of all of my vehicle needs from oil changes to major engine repair. I have allays been taken been using Five Star Ford for 3. They have taken care of all of my vehicle needs from oil changes to major engine repair. I have allays been taken care of by Jonathan Pankrez and will be a customer for life! More
Great employees and amazing customer service. Justin went above and beyond with his service. Would definitely go back for any future auto purchases. O 8 above and beyond with his service. Would definitely go back for any future auto purchases. O 8 More
I brought my car in to the service center to have a couple of things looked at. Chris Vasquez was the Service Advisor assigned to me and I am so happy he was. He listened to my concerns,and kept me inf couple of things looked at. Chris Vasquez was the Service Advisor assigned to me and I am so happy he was. He listened to my concerns,and kept me informed on the work being done to resolve the issues. He assured me I would be satisfied with the service and he made good on the promise. He was friendly and professional. I will be requesting him whenever I bring my car in for service. I would definitely recommend him to anyone who is new to the Five Star Ford Service Center. More
Jonathan Pankrez is one of the primary reasons we take our car to 5Star. Friendly. Positive. Cares about us as people and always has our best interest at heart. He treats my spouse with respect and expla our car to 5Star. Friendly. Positive. Cares about us as people and always has our best interest at heart. He treats my spouse with respect and explains things clearly. All of our experiences with 5Star from sales to service has been excellent. Customers since 1998. More
5* used to strive to make customers feel welcome, happy 5* always strives to make customers feel welcome, happy and satisfied! The General Manager is awesome! Jonathan Pankrez is SUPER AWESOME! I will m 5* always strives to make customers feel welcome, happy and satisfied! The General Manager is awesome! Jonathan Pankrez is SUPER AWESOME! I will miss Derek Wayne but I am so glad that Jonathan is back! More
This Ford dealership is direct and honest with servicing vehicles. I have been taking my Ford here for years on end. I am so pleased that Jonathan is back as a service advisor. He takes time for his cus vehicles. I have been taking my Ford here for years on end. I am so pleased that Jonathan is back as a service advisor. He takes time for his customers and makes sure your car is taken care of. He verifies that things are done to the customer's liking and fully explains any repairs that need to done. My car is now running smooth. Great , friendly service! Thanks! More
Jim and Freddie were great and made my buying experience a great one. This is the 3rd vehicle I have purchased at this dealership. Their professionalism keeps me coming back. I would highly recommend 5 Star a great one. This is the 3rd vehicle I have purchased at this dealership. Their professionalism keeps me coming back. I would highly recommend 5 Star for any of my friends. My goal was to get the truck for free, which didn't happen, but my second goal was to get the truck at a reasonable price, and that did happen. More
On a recent visit to the service department,I was very pleased to find that Jonathan had returned. Jonathan has been my service advisor on numerous occasions for the three vehicles I have purchased from t pleased to find that Jonathan had returned. Jonathan has been my service advisor on numerous occasions for the three vehicles I have purchased from the dealership. Jonathan has always treated me with great respect and always delivered the very best service and advice. Jonathan obviously cares about his customers and is good at his job. He is a great representative for Five Star Ford and he is one of the main reasons I will continue to be a loyal customer. More