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Five Star Ford

North Richland Hills, TX

4.9
8,586 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,586 reviews

October 25, 2013

Chris was great. His professionalism and attention to my issues were much better thN any other dealer I've been to. He is an asset to your company More

by WhoDatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vazquez
October 24, 2013

Crystal and Marie really put in effort to help me get a car, they were both patient and positive I left feeling satisfied and happy to finally have some transportation. Thank you guys so much for helping o More

by priscillamuyodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Crystal Sanders
October 24, 2013

I have worked with Jonathan for over 10 years and have been using Five Star Ford for 3. They have taken care of all of my vehicle needs from oil changes to major engine repair. I have allays been taken More

by dechutes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 23, 2013

Great employees and amazing customer service. Justin went above and beyond with his service. Would definitely go back for any future auto purchases. O 8 More

by kthomas1503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Compton, Anthony Snyder
October 23, 2013

I brought my car in to the service center to have a couple of things looked at. Chris Vasquez was the Service Advisor assigned to me and I am so happy he was. He listened to my concerns,and kept me inf More

by permitclerk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
October 23, 2013

Jonathan Pankrez is one of the primary reasons we take our car to 5Star. Friendly. Positive. Cares about us as people and always has our best interest at heart. He treats my spouse with respect and expla More

by smhinkle
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
October 22, 2013

5* used to strive to make customers feel welcome, happy 5* always strives to make customers feel welcome, happy and satisfied! The General Manager is awesome! Jonathan Pankrez is SUPER AWESOME! I will m More

by MichaelBrussow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Rich
October 22, 2013

This Ford dealership is direct and honest with servicing vehicles. I have been taking my Ford here for years on end. I am so pleased that Jonathan is back as a service advisor. He takes time for his cus More

by gw215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 21, 2013

Jim and Freddie were great and made my buying experience a great one. This is the 3rd vehicle I have purchased at this dealership. Their professionalism keeps me coming back. I would highly recommend 5 Star More

by rickneuman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fairweather, Freddie Valdovinos
October 21, 2013

On a recent visit to the service department,I was very pleased to find that Jonathan had returned. Jonathan has been my service advisor on numerous occasions for the three vehicles I have purchased from t More

by CindyCary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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