Five Star Ford of Dallas

friends- this is the best of the best. sales gets a 100 A+. finance gets a 100 A+. wish I could more of them now! don't hesitate to trust these guys all the way! bg sales gets a 100 A+. finance gets a 100 A+. wish I could more of them now! don't hesitate to trust these guys all the way! bg More

Felix Vasquez was awesome to work with on my F-150. He got my truck fixed in less than three days AND got the warranty deductible covered so the fix was 100% free! Felix was great to work with. He got my truck fixed in less than three days AND got the warranty deductible covered so the fix was 100% free! Felix was great to work with. More

We were second time customers of Raed. He was knowledgeable and made the whole process quick and easy. He was always very kind. He was knowledgeable and made the whole process quick and easy. He was always very kind. More

The customer experience has been very disappointing. It feels very transactional and not focused on the customer beyond get them and in and out. It feels very transactional and not focused on the customer beyond get them and in and out. More

I had the pleasure of working with Felix Vasquez during my F150’s service appointment. He concisely explained what to expect during the service visit. After the service was completed, he detailed exactly w my F150’s service appointment. He concisely explained what to expect during the service visit. After the service was completed, he detailed exactly what was found and what was required to solve the problem. A great experience for my first visit to this dealership. More

Great experience with this dealer. They were transparent, professional, and friendly throughout the entire process. Everything went smoothly, no pressure, no hidden fees, and they hono They were transparent, professional, and friendly throughout the entire process. Everything went smoothly, no pressure, no hidden fees, and they honored everything we agreed on. Truly appreciated! More

Darian did the amazing work. Well satisfied with his work. He made the best deal possible for us. Well satisfied with his work. He made the best deal possible for us. More

What an amazing experience with Sam Packs Five Star Ford! !! Salesman Corey White is THE MAN!!! I flew from Southern California to Dallas, TX for this deal! Corey hooked me up on my awesome, pre-owned Raptor! !! Salesman Corey White is THE MAN!!! I flew from Southern California to Dallas, TX for this deal! Corey hooked me up on my awesome, pre-owned Raptor! Corey found me through mutual friends via social media (FB). He reached out me, asked me for a full list of specs I was looking for and he IMMEDIATELY went to work! He presented me with a couple of options, but I was holding out for a specific color/options package. It was great to see that he was actively working, trying to find the perfect truck for me! Really appreciated his efforts right out of the gate! A couple of weeks later, I woke up to missed calls, voice mail messages and direct messages from Corey! He was absolutely blowing me up! Trying to reach me ASAP! He had found the PERFECT truck for me!! When we connected, he provided me with over two dozen pictures of every angle and detail of the truck! He IMMEDIATELY got me back on the phone and asked if there was anything I needed or wanted. I respectfully asked if he could get pics and video of the underside chassis and suspension components. All critical areas of wear on these particular trucks. Without hesitation, Corey said "Let me get a tech to put the truck on a lift! Stay by your phone!" Within 20 mins, he called me back and spent approximately 45 mins showing all of the areas I requested! Absolutely blown away at Corey's level of dedication, as he wanted me to make the decision to purchase this truck, with ultimate confidence! We came to an agreement on the selling price and I bought a flight to Texas! Corey generously offered to pick me up at the airport and bring me to the dealership to test drive the truck and finish the deal! Sam Packs Five Star Ford Dallas is an AMAZING facility!!!! Absolutely world-class design and detail in every department! I especially LOVED the collection of vintage and collector cars on display on the second level of the showroom! I spent a good amount of time drooling over those cars while my paperwork was being processed! Each and every staff member I came in contact with was pleasant, professional and extremely helpful! Especially the Business Office Manager Hollie Thompson!! She helped us locate the title to the truck, so the deal could be completed! She was awesome to work with and absolutely went above and beyond to help me!! Getting the deal set up over the phone from CA, my wife spoke to Hollie and one of her office staff members Chris (I fail to remember her last name, I apologize!) They were absolutely ROCKSTARS! Sincerely appreciated ALL of their help! We could not have done it without them! I cannot say enough GREAT things about my experience with Sam Packs Five Star Ford Dallas, Corey White and Hollie Thompson!!!! BEST EXPERIENCE EVER!!!! I look forward to future opportunities to purchase from them and would urge anyone to do so with massive confidence!!! More

Dealership is the real deal! Price, friendly, efficient and true to there word! Darian “the salesman” is in the right career!! “Spot on with his approach!” Without him I Price, friendly, efficient and true to there word! Darian “the salesman” is in the right career!! “Spot on with his approach!” Without him I don’t think my son and I would have purchased the car! Lawrence More

I was glad to have Jose help me purchase my dream car. I was not rushed into any decision making because he gave me the space and time I needed to think what was best for me. And if I still had open quest I was not rushed into any decision making because he gave me the space and time I needed to think what was best for me. And if I still had open questions, he was able to answer all them. He also worked with me with trading in my car by making sure we find the right price. After I purchased my car, he still helped me with my new car by finding a new windshield and helping me remove a part on the car I no longer needed. It was truly a great experience for me and I left leaving very happy. More