Five Star Ford - Service Center

Outstanding Service Thank you, Michael Fitch, for the great service you provided today. He joins great service provided by Jim Rich and James Hopkins. I'll be back. Five Thank you, Michael Fitch, for the great service you provided today. He joins great service provided by Jim Rich and James Hopkins. I'll be back. Five Stars and Two Thumbs Up! More

Very pleasant Oil change cabin air filter. Abby was very pleasant and willing to make my visit easy as possible. Cashier was pleasant as well and very helpful Oil change cabin air filter. Abby was very pleasant and willing to make my visit easy as possible. Cashier was pleasant as well and very helpful More

Outstanding Service from Michael Fitch A great overall experience from the first call. Michael advised me on the best way to have my truck serviced with the least amount of downtime. As wel A great overall experience from the first call. Michael advised me on the best way to have my truck serviced with the least amount of downtime. As well, it was seamless for me. Everything was handled accurately and timely as promised. More

Service Dept. is very good! I didn't buy my car there, but wish I had, if the sales staff are as good as their service dept.. Been there twice. People are attentive, courteous, a I didn't buy my car there, but wish I had, if the sales staff are as good as their service dept.. Been there twice. People are attentive, courteous, and friendly. Especially the one that took care of me .......CALEB ROTHGANGER. Great guy. Good asset to that dealership. Was a whole lot better there, than at the other place I was at. More

Great Service, Great Service Advisor Sean was OUTSTANDING! He kept me updated on my trucks every move and back briefed me on all work being done. He even was able to get me a solid milita Sean was OUTSTANDING! He kept me updated on my trucks every move and back briefed me on all work being done. He even was able to get me a solid military discount! Thank you very much for helping me and taking great care of my truck! More

Above and Beyond Michael Fitch and Scott Wilson went above and beyond to help me get my Super Duty issues resolved quick and for the best price. Got me back on the roa Michael Fitch and Scott Wilson went above and beyond to help me get my Super Duty issues resolved quick and for the best price. Got me back on the road in a hurry & without killing my finances! Thank you Five Star. You know how to pick em!!! More

Great Service Ron did a great job and hhis service manager understand customer service. I appreciate them working with me on the warrenty of my vehicle. Ron also ed Ron did a great job and hhis service manager understand customer service. I appreciate them working with me on the warrenty of my vehicle. Ron also educated me on the services the service dept can conduct for my vehicle. I will now bring my truck for services in the future. Karena did a great job with customer service. Thanks for the great service More

Fast and friendly service Got there early for a state inspection appointment. Greated immediately and they got us in and out quickly with no problem. Gave us info on what mig Got there early for a state inspection appointment. Greated immediately and they got us in and out quickly with no problem. Gave us info on what might need replaced at next visit. More

Major Parts and Service done in less than 24 hours! Was easy to make a Service appointment. Easy drop off. Easy Pick up. Was given estimate of all services. Excellent Service information and choices f Was easy to make a Service appointment. Easy drop off. Easy Pick up. Was given estimate of all services. Excellent Service information and choices from Ron Baron. Two outside review mirrors replaced. New tires mounted and balanced. New wiper blades. Oil change. Multi point inspection. Courtesy Driver for drop off and pick up. Would do it again! Thanks!!! More

Excellent service and support We recently took our Ford F-150 to Five Star Ford in North Richland Hills, TX. We had the pleasure of dealing with Sean Billhymer for this service vi We recently took our Ford F-150 to Five Star Ford in North Richland Hills, TX. We had the pleasure of dealing with Sean Billhymer for this service visit. Sean was courteous, helpful, knowledgeable, and extremely professional in his dealings with us. From the time we arrived with our truck to the time we picked it up, Sean kept us informed and advised of the necessary service and its cost, and he never failed to respond pleasantly to our questions and comments. Our service was completed in a competent and timely manner, and we are very pleased, both with Five Star Ford and with Mr. Billhymer's assistance. More