Five Star Ford - Service Center
North Richland Hills, TX
416 Reviews of Five Star Ford - Service Center
Outstanding Service Thank you, Michael Fitch, for the great service you provided today. He joins great service provided by Jim Rich and James Hopkins. I'll be back. Five Thank you, Michael Fitch, for the great service you provided today. He joins great service provided by Jim Rich and James Hopkins. I'll be back. Five Stars and Two Thumbs Up! More
Very pleasant Oil change cabin air filter. Abby was very pleasant and willing to make my visit easy as possible. Cashier was pleasant as well and very helpful Oil change cabin air filter. Abby was very pleasant and willing to make my visit easy as possible. Cashier was pleasant as well and very helpful More
Outstanding Service from Michael Fitch A great overall experience from the first call. Michael advised me on the best way to have my truck serviced with the least amount of downtime. As wel A great overall experience from the first call. Michael advised me on the best way to have my truck serviced with the least amount of downtime. As well, it was seamless for me. Everything was handled accurately and timely as promised. More
Service Dept. is very good! I didn't buy my car there, but wish I had, if the sales staff are as good as their service dept.. Been there twice. People are attentive, courteous, a I didn't buy my car there, but wish I had, if the sales staff are as good as their service dept.. Been there twice. People are attentive, courteous, and friendly. Especially the one that took care of me .......CALEB ROTHGANGER. Great guy. Good asset to that dealership. Was a whole lot better there, than at the other place I was at. More
Great Service, Great Service Advisor Sean was OUTSTANDING! He kept me updated on my trucks every move and back briefed me on all work being done. He even was able to get me a solid milita Sean was OUTSTANDING! He kept me updated on my trucks every move and back briefed me on all work being done. He even was able to get me a solid military discount! Thank you very much for helping me and taking great care of my truck! More
Above and Beyond Michael Fitch and Scott Wilson went above and beyond to help me get my Super Duty issues resolved quick and for the best price. Got me back on the roa Michael Fitch and Scott Wilson went above and beyond to help me get my Super Duty issues resolved quick and for the best price. Got me back on the road in a hurry & without killing my finances! Thank you Five Star. You know how to pick em!!! More
Great Service Ron did a great job and hhis service manager understand customer service. I appreciate them working with me on the warrenty of my vehicle. Ron also ed Ron did a great job and hhis service manager understand customer service. I appreciate them working with me on the warrenty of my vehicle. Ron also educated me on the services the service dept can conduct for my vehicle. I will now bring my truck for services in the future. Karena did a great job with customer service. Thanks for the great service More
Fast and friendly service Got there early for a state inspection appointment. Greated immediately and they got us in and out quickly with no problem. Gave us info on what mig Got there early for a state inspection appointment. Greated immediately and they got us in and out quickly with no problem. Gave us info on what might need replaced at next visit. More
Thank you Five Star Service Department! Jose Garza is the BEST customer service rep. He has not only taken care of me, but when I refer my friends to him, he takes care of them as well. He Jose Garza is the BEST customer service rep. He has not only taken care of me, but when I refer my friends to him, he takes care of them as well. He is highly professional and courteous. It is nice to have the confidence in a rep and a service department that I happily refer my friends to. As a disabled older single woman who knows there is a target on my head for stating work needs to be completed that doesn't, Jose and Five Star take care of me. Having raised with a mechanic I know they are taking good care of my car. Everyone is courteous, professional and helpful. The review of things needed for my car, the estimate of the cost and the low pressure as to when to complete it. Thank you, Jose and Five Star Service for taking care of me and my referrals!! More
Major Parts and Service done in less than 24 hours! Was easy to make a Service appointment. Easy drop off. Easy Pick up. Was given estimate of all services. Excellent Service information and choices f Was easy to make a Service appointment. Easy drop off. Easy Pick up. Was given estimate of all services. Excellent Service information and choices from Ron Baron. Two outside review mirrors replaced. New tires mounted and balanced. New wiper blades. Oil change. Multi point inspection. Courtesy Driver for drop off and pick up. Would do it again! Thanks!!! More