Caleb Rothganger
Caleb Rothganger at Five Star Ford
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Caleb Rothganger

Service Advisor

Five Star Ford

6618 NE Loop 820
North Richland Hills, TX 76180

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5.0
29 Reviews

I have been in the Automotive Industry for 12+ years, and have now found my passion which is truly helping customers on a day-to-day basis. I will do whatever I can in my power to be sure that you will be taken care of in a professional, friendly, efficient manner. Outside of my great career that I have been blessed with at 5-Star Ford, I like to spend time with my family and go fishing. Other interests of mine include going to Car-Shows, and also Drag-Races. I want to be your go-to guy, and will do whatever I can to help! Thanks for reading, I look forward to helping you in the near future!!

Dealership Experience

8 yrs, 4 mos

Industry Experience

20 yrs, 4 mos

Specialties & Trainings

Ford Master-Certified Service Advisor.

12+ years Automotive Service Industry experience.

View more specialties & trainings
5.0

29 Reviews

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29 Reviews of Caleb Rothganger

February 08, 2024

Dealership Rating
Employee Rating

My service representative, caleb, was very attentive and kept me informed of everything going on. More

by b.shrake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 12, 2023

Dealership Rating
Employee Rating

Outstanding service and sales professionalism. Excellent product knowledge. Prompt and understanding of my needs. Will recommend! More

by les_garrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 14, 2023

Dealership Rating
Employee Rating

Always very responsive and professional. Sales, Leasing, Financing and Service, Top Notch. We always come back to 5 Star Ford North Richland Hills. More

by dspillar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 08, 2023

Dealership Rating
Employee Rating

Alfred was incredible to work with. He listened to all the things I was looking for in a car, the price and the monthly payments I was hoping for and pulled 4 cars that he has ready for More

by Kerirogers2995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfred El-Darazi, David Hill

June 22, 2023

Dealership Rating
Employee Rating

Caleb was recommended by my salesperson and I was not disappointed. He presents himself as friendly and experienced in the world of dealership service departments. He treated me very welI. Highly recomme More

by Maverick
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Marisa Thompson, CarPro Show

October 18, 2022

Dealership Rating
Employee Rating

I only buy cars from this dealer - Lee Clanton the best in Sales. The greatest Service Dept anywhere - Caleb is the most efficient Service Advisor ever! More

by cfickes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 25, 2022

Dealership Rating
Employee Rating

Great experience for my daughter and I. Would do it all over again with no hesitation. More

by hillspaintandbody
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Fichter, David Aguirre

February 02, 2021

Dealership Rating
Employee Rating

Caleb Rothganger was great to work with. He made me feel like he worked for me. He provided excellent communication and understanding which is most important in customer service. More

by empclint
Customer Service
Friendliness
Recommend Dealer
Yes

December 23, 2020

Dealership Rating
Employee Rating

Sam Limo always goes out of his way to make my experience buying a car, easy fun and making me feel special. He is on top of whatever questions I have had. This is my 2nd car from you guys and he is my guy. More

by TinaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Crabtree, Sam Limo , Duy Nguyen

December 08, 2020

Dealership Rating
Employee Rating

Caleb was very courteous and helpful, he returned my call and email promptly and was able to answer my service questions easily... he's an asset to Five Star Ford! More

by joshswells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
1

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