Five Star Ford - Service Center
North Richland Hills, TX
416 Reviews of Five Star Ford - Service Center
Great service department. Took my F150 in for the works. Great service and personnel. Have been using for years,keep coming back because they treat you great. Rick Took my F150 in for the works. Great service and personnel. Have been using for years,keep coming back because they treat you great. Rick More
Great experience! I took my Truck in for a couple of problems. It did take a few days to get both issues fixed but I was offered a nice rental truck for free that was c I took my Truck in for a couple of problems. It did take a few days to get both issues fixed but I was offered a nice rental truck for free that was covered under my warranty and everything that needed to be fixed was. Chris was extremely polite and easy to work with and he made sure I was taken care of and knew exactly what the costs would be at every step. More
Best service department. This is the best service department I have ever dealt with. Please hang on to Cameron Worthy, he is a great asset to this company. This is the best service department I have ever dealt with. Please hang on to Cameron Worthy, he is a great asset to this company. More
Nov 2015 Warranty Work Service Department was very helpful. Kept me updated on the status throughout the two days they had my vehicle. All the personnel I dealt with was r Service Department was very helpful. Kept me updated on the status throughout the two days they had my vehicle. All the personnel I dealt with was really been a pleasure to work with. From the service writer to the ladies in the cash office to the young man that brought my car up to the drive - all were great. This is definitely NOT the typical dealership - it exceeded all my expectations. More
Great Service ! We recently purchased a vehicle from Five Star Ford . We discovered the key code card was missing from the owner's manual. The service representa We recently purchased a vehicle from Five Star Ford . We discovered the key code card was missing from the owner's manual. The service representative, Ezra, very quickly notified the service manager, Ric and within a matter of a few minutes the problem was solved. A key code was recovered and we were on our way.. Thanks for the excellent service ! More
Awesome service Odie Terry and Johnny Tisdale were awesome in very explaining the repairs to my truck they made sure everything was in tip top shape before calling me Odie Terry and Johnny Tisdale were awesome in very explaining the repairs to my truck they made sure everything was in tip top shape before calling me that my truck was ready for pickup great people made a long day pleasant for me .I will always have my truck serviced by them. Thank you More
Great service and attention to detail These guys have it wired. Prearranged my service dropped off after hours. I had several specific instructions and each were followed per my request. These guys have it wired. Prearranged my service dropped off after hours. I had several specific instructions and each were followed per my request. Service performed exactly. Have been a customer for two years and the service has been consistent. Would not take my vehicles to anyone else More
Great Service I'll never bring my truck anywhere else. Johnny Tisdale is the man! Service is always done quick and at a fair price. Thanks and Gig Em I'll never bring my truck anywhere else. Johnny Tisdale is the man! Service is always done quick and at a fair price. Thanks and Gig Em More
Love this dealership! This place is amazing all the way from the salesman, Rick down to the service center people that always take great care of me. Michael Fitch is very k This place is amazing all the way from the salesman, Rick down to the service center people that always take great care of me. Michael Fitch is very knowledgable and friendly and I appreciate the service. More
Excellent Service! Pedro Soares was our Service Advisor, and he was extremely helpful with questions about my MPP prior to my visit. He was also prompt about updating m Pedro Soares was our Service Advisor, and he was extremely helpful with questions about my MPP prior to my visit. He was also prompt about updating me on the status of my car while it was there. He even resolved one of the issues with my radio just from having a conversation with my husband when we first got there to drop my car for service (oil change, tire rotation and an issue with A/C System). Great experience! More