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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,063 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,063 reviews

October 02, 2020

Great experience this past week working with Gary McCloskey on a new Forester Sport purchase. Straight-forward, low-stress process. Gary is knowledgeable on the Subaru brand, a Subaru owner himself, More

by FS2020
Recommend Dealer
Yes
Employees Worked With
Gary McCloskey
Oct 03, 2020 -

Five Star Subaru of Grapevine responded

Thank you, FS2020, for taking the time to share your feedback and rate your visit to Subaru of Grapevine. Gary is a wealth of knowledge and we both will continue to be available to you at 817-438-1700. Stay in touch! You are a valued customer and we are here to help you enjoy the ride. Take Care, Doug Laymon, Sales Manager

October 02, 2020

Everyone worked their hardest to get us a great deal! I normally loathe the thought of going to a dealership at all. Mitchell, the sales person was super nice and easy to work with. Michail, the F&I person More

by tbrown0717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell, Michail
Oct 03, 2020 -

Five Star Subaru of Grapevine responded

Congratulations, tbrown0717, for rating your visit to Subaru of Grapevine. We want to make certain you completely enjoy your new Subaru, so please do not hesitate to call Mitchell or me at 817-438-1700. It is important for us to share our vehicle knowledge. Thank you, Doug Laymon, Sales Manager

October 01, 2020

I've bought my last 2 cars from Lauren and she's so much fun to work with. She's helpful, honest and follows up after my purchase to ensure everything is going great! More

by sharonclear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Bayles
Oct 02, 2020 -

Five Star Subaru of Grapevine responded

Sharon, Your commitment to Subaru of Grapevine is very much appreciated. Lauren is a very customer-centric representative and we both welcome your questions at 817-438-1700. We want to make this driving experience the best yet. Please stay in touch. Thank you, Doug Laymon, Sales Manager

October 01, 2020

Working with Stephen to buy my Crosstrek was a great experience. He was easy to deal with and very knowledgeable about the Subaru Crosstrek. Best car buying experience I have had. More

by caligirl_1971
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Five Star Subaru of Grapevine responded

Congratulations on the purchase of your Crosstrek, caligirl_1971! We want to make the driving experience exceptional. So, please stay in touch with Stephen and me at 817-438-1700. We look forward to continuing to serve you. Thank you, Doug Laymon, Sales Manager

October 01, 2020

My wife and i visited several dealers before we went to Five Star. I was greeted by Steven whom I had exchanged emails with. Steven was extremely professional, answered all our questions and made our decis More

by llllsalina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine! It is great to hear you enjoyed working with Stephen. He and I want to continue helping you with knowledge about your vehicle anytime you have concerns. Stay in touch at 817-438-1700. We look forward to seeing you again. Thank you, Doug Laymon, Sales Manager

September 30, 2020

Wing was so thorough and patient, matching the exact car with my needs. He carefully explained all the features and made sure I was comfortable driving off the lot. If you are looking for a car, rest assur More

by Lynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michiel (not sure if the spelling ??) was efficient and personable. The financial aspect of the purchase was a breeze.
Sep 30, 2020 -

Five Star Subaru of Grapevine responded

Lynn, Thank you so much for your endorsement of Wing and the sales staff at Subaru of Grapevine. Our goal is to make owning your Subaru a memorable experience. Reach out to us at 817-438-1700. We are here to share our knowledge. Best Regards, Doug Laymon, Sales Manager

September 29, 2020

Gary McCloskey was my salesman at Five Star Subaru. I highly recommend him and this dealership to anyone looking for a new Subaru. He is knowledgeable and professional. He was VERY easy to work with in f More

by stbrn
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary McCloskey
Sep 30, 2020 -

Five Star Subaru of Grapevine responded

Congratulations on the purchase of your new Subaru, stbrn! Everyone at Subaru of Grapevine is excited to help you enjoy your ride. Please let Gary, Mr. Hooman, or me know when you have questions at 817-438-1700. Let's make this your best driving experience. Thank you, Doug Laymon, Sales Manager

September 29, 2020

Shantai was outstanding at my Subaru School session. She touched on the basic functions as well as aspects she thought might be meaningful to me. She was spot on! I left the dealership with MUCH more know More

by stbrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantai Isom
Sep 30, 2020 -

Five Star Subaru of Grapevine responded

Thank you for taking the time to rate your experience at Subaru of Grapevine. We want to make certain owning your Outback is memorable. Shantai and I can be reached at 817-438-1700 anytime you have technical questions. Please stay in touch. Best Regards, Doug Laymon, Sales Manager

September 29, 2020

Thank you for yet another incredible experience at Subaru of Grapevine! Jon Zablosky ensured all final accessories were added to my new Ascent Touring and provided excellent customer service along the way. More

by dallashmiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Zablosky
Sep 30, 2020 -

Five Star Subaru of Grapevine responded

Dallashmiles, We are excited to have you as a loyal customer at Subaru of Grapevine. Anytime we can share our Subaru knowledge, please reach out to us at 817-438-1700. Thank you for recognizing Jon and our sales team. Best Regards, Doug Laymon, Sales Manager

September 29, 2020

Subaru grapevine stepped up andpermanently fixed an ongoing problem. The service rep was polite and did a thorough investigation into the cars problem. I left feeling confident that this dealership has More

by jecassady2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Five Star Subaru of Grapevine responded

Hello jecassady2, Thank you for the opportunity to find a resolution to your vehicle's issues. If you have future concerns, Johnnie and I look for your call at 817-438-1700. Please stay in touch, Marcus Procter, Service Director

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