Five Star Subaru of Grapevine

I brought My Chevy pickup truck in for tire balance and tire rotation. It was done in a very timely manner. They even washed it for Me ✅✅ tire rotation. It was done in a very timely manner. They even washed it for Me ✅✅ More

Five Star Subaru gave me the attention and the PRICE I was looking for. I was dealing with a few other dealerships and they lacked the follow up process in selling me a Subaru Outback. It was a friendly a was looking for. I was dealing with a few other dealerships and they lacked the follow up process in selling me a Subaru Outback. It was a friendly and easy process in closing the deal! No hassle or pressure, A great automobile buying experience. More

I would recommend purchasing a vehicle at this dealership. Friendly and knowledgeable. Made the buying process quick and easy. In an out within an hour. No pressure or hassle. dealership. Friendly and knowledgeable. Made the buying process quick and easy. In an out within an hour. No pressure or hassle. More

I accompanied my wife to this dealership to drive her 2015 Outback home in case she purchased a new vehicle. When we arrived at the dealership I was walking the lot and spotted a black Corvette. My wife 2015 Outback home in case she purchased a new vehicle. When we arrived at the dealership I was walking the lot and spotted a black Corvette. My wife found her new Outback and during the process she went to the financing department. The general sales manager stopped by the office I was in and congratulated me/us. I asked the general sales manager if he would give me a discounted price on the Corvette. He told me he would be back in a few minutes. When the general sales manager came back and spoke with me, he quoted me a price that was too good to pass up. We traded in my wife’s 2015 Outback, she drove home in a 2020 Outback and I drove home in a black Corvette. At any time during this whole process of purchasing two cars, neither of us felt like we were pressured for anything. It was the best automotive buying experience either one of us has ever had. We were treated right and fair. Customers for life. More

Friendly knowledgeable helpful staff, I only came in to get my A/C belt changed on my 2007 Forrester ended up buy a 2018 Crosstrex. So happy with my decision. get my A/C belt changed on my 2007 Forrester ended up buy a 2018 Crosstrex. So happy with my decision. More

I love Sam Packs Five Star Subaru of Grapevine Dealership! As soon as I walk in, I absolutely love the family atmosphere! Thank you so much Nick and Brandon for getting me into my 2020 Subaru Asce Dealership! As soon as I walk in, I absolutely love the family atmosphere! Thank you so much Nick and Brandon for getting me into my 2020 Subaru Ascent! Nick is so kind, patient, and most of all understanding and made sure he will do everything to get me into a new car. True definition of excellent customer service. Nick is your go to guy if your needing to get into a new vehicle!!!! More

Five Star Subaru has made my Subaru Ascent ownership a wonderful experience. From my first visit to my recent service, they are still #1 in my book! I recommend them to anyone who is considering purchasin wonderful experience. From my first visit to my recent service, they are still #1 in my book! I recommend them to anyone who is considering purchasing a Subaru. More

Bought my first Subaru this past week and the whole process was extremely pleasant and efficient due to the efforts of our sales rep, Spencer Fuller, who was knowledgeable and very professional. He ex process was extremely pleasant and efficient due to the efforts of our sales rep, Spencer Fuller, who was knowledgeable and very professional. He explained all details of my new Subaru and was available for any questions I had. Also, gave me a tour of the dealership which is very impressive. The entire experience was outstanding. More

Had an issue with My driver side window. Took it in on Saturday Morning , it was done whole I waited. My vehicle was washed for Me. I really appreciate the awesome service !! Saturday Morning , it was done whole I waited. My vehicle was washed for Me. I really appreciate the awesome service !! More

The young man that helped me was very polite and professional the service would have been completed if the proper time line was discussed with me so I could have made proper arrangements. Although t professional the service would have been completed if the proper time line was discussed with me so I could have made proper arrangements. Although there was no management involved he did what he could and tried not to waste my time. More