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Five Star Subaru of Grapevine
Grapevine, TX
4,077 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,077 reviews
August 25, 2020
Top notch people and dealership. James "Cheif" Inin worked with us from the moment we pulled into the dealership. Great guy who loves people. We agreed on a price that worked for both of us. In and out worked with us from the moment we pulled into the dealership. Great guy who loves people. We agreed on a price that worked for both of us. In and out in about 2 hours. Pretty quick. Cleanest facility I've ever been to. We will be back. Thank you Cheif and Five Star Subaru! More
by grahambammer
Verified CustomerEmployees Worked With
James Cheif Inin, Anthony Lombardo
August 25, 2020
Everyone involved made the process easy and efficient. The vehicle was as portrayed, we even got a walk around video from our sales guy, Rutger prior to driving in to see it. The trade in and price were f The vehicle was as portrayed, we even got a walk around video from our sales guy, Rutger prior to driving in to see it. The trade in and price were fair, and there was no pressure to upgrade or spend more. A very positive, professional experience. More
by manni33
Employees Worked With
Rutger Kesling
August 23, 2020
I can always depend on 5 Star Subaru for excellent service and quality workmanship. Other Subaru dealerships do not compare to this location at all! service and quality workmanship. Other Subaru dealerships do not compare to this location at all! More
by Jamhwilso
Employees Worked With
Mike O.
August 20, 2020
Thank you Darrell, for making this experience so easy. I love my pre-owned Subaru. Everyone there was friendly, and so helpful. Looking forward to owning this car for a very long g time. love my pre-owned Subaru. Everyone there was friendly, and so helpful. Looking forward to owning this car for a very long g time. More
by Rush2112575
Employees Worked With
August 20, 2020
Love my new outback! Not sure my daughters will get it now. Darrell was easy to work with and accommodating; he even came in on his day off to finish up our paperwork. He was patient with me as I debated now. Darrell was easy to work with and accommodating; he even came in on his day off to finish up our paperwork. He was patient with me as I debated on the right vehicle. Dealership was clean with adequate space for distancing. More
by EVALCALEN69
Employees Worked With
August 17, 2020
Love my new vehicle. The best service possible. Anyone looking for a new ride must go see Spencer Fuller and Anthony Lombardo. 5 star all the way!! looking for a new ride must go see Spencer Fuller and Anthony Lombardo. 5 star all the way!! More
by Jlluv2bfit
Employees Worked With
Spencer Fuller, Anthony Lombardo
August 16, 2020
Spencer was so helpful and knowledgeable. Easy to work with. I would recommend Spencer to everyone! He made car buying a pleasant experience. His followup has been exceptional. I trust him and look forward to wo I would recommend Spencer to everyone! He made car buying a pleasant experience. His followup has been exceptional. I trust him and look forward to working with him again. More
by Cynthia Fain
Employees Worked With
Spencer Fuller
August 15, 2020
Some things never change, with or without Covid. Always professional and prompt service, coffee, snacks, WiFi, a clean waiting area, car wash and a smile. professional and prompt service, coffee, snacks, WiFi, a clean waiting area, car wash and a smile. More
by Hien
August 15, 2020
Suburb hitch installed just under the estimated price and finished when promised. Your service rep Johnie was awesome. Surprised we could get loaner car. Great experience! finished when promised. Your service rep Johnie was awesome. Surprised we could get loaner car. Great experience! More
by dndavis16
Employees Worked With
August 15, 2020
My husband and I just had such a great visit and experience with John Michael. From start to finish, he was very friendly, helpful, and could hold a conversation! He was not like your average pushy experience with John Michael. From start to finish, he was very friendly, helpful, and could hold a conversation! He was not like your average pushy salesperson. He was there for us and what we were looking for. Although we loved the Outback, the STI pretty much stole our hearts—especially my husband’s! He’s been wanting one for the longest time. We do have to wait since the one he wants is not on the lot. But I’m sure it’ll be worth the wait. My lease for my Ascent is coming up Dec 2021 and from the experience we had with John Michael, I would love to come back and work with him when it comes time to either purchase or lease another Subaru. We had to leave because we have a puppy at home who needed to be let out. He was totally understanding yet took time to ensure we took care of what was needed before we left. Thanks John Michael! We will see you or hear from you soon! More
by Kaycee
Employees Worked With
