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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,084 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,084 reviews

June 21, 2020

Lauren was so great to work with. I purchased a used car for my daughter and Lauren was very helpful and honest. I’ve never felt more comfortable and sure buying a used car! Everyone at the dealership was v More

by juchambers
Recommend Dealer
Yes
Employees Worked With
Lauren Bayles
Jun 22, 2020 -

Five Star Subaru of Grapevine responded

Thank you, juchambers, for shopping at Subaru of Grapevine. As your daughter gets comfortable driving her new car, please let us know if either of you has questions at 817-438-1700. Comfort and safety is the goal. Stay safe and please stay in touch, Doug Laymon, Sales Manager

June 21, 2020

This is the second car we have purchased at this dealership. Not only because the dealership is good, but because we enjoy working with our sales rep. He does a fantastic job from beginning to end. More

by Gene
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Five Star Subaru of Grapevine responded

Gene, Thank you for your return visit to Subaru of Grapevine. We are so grateful for your commitment to our dealership. If Nick or I can share any additional automotive advice, please let us know at 817-438-1700. You are a valued customer and friend. Best Regards, Doug Laymon, Sales Manager

June 20, 2020

Nick Eyster was so helpful and worked hard to find exactly what I was looking for. He went above and beyond. I would recommend Subaru of Grapevine to anyone, and ask for Nick! More

by emily
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Five Star Subaru of Grapevine responded

Emily, Thank you for taking the time to rate your visit to Subaru of Grapevine. Nick is a wealth of Subaru knowledge and customer care is a continuing service at our dealership. Please stay in touch at 817-438-1700. We want to make owning your new vehicle memorable. Take Care, Doug Laymon, Sales Manager

June 20, 2020

I recently purchased a used car from Subaru of Grapevine. Wing provided excellent customer service. He was very professional, honest, and made my car buying experience easy. I would absolutely recommend W More

by belindarzechula
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Five Star Subaru of Grapevine responded

Thank you, belindarzechula, for your recommendation of Wing and Subaru of Grapevine. To continue serving you, please reach out at 817-438-1700 when you have additional auto needs. We will be happy to help. Take Care, Doug Laymon, Sales Manager

June 20, 2020

Lauren is the best! What a great experience we have had! Loving our suburu outback. Don’t know what else to say, need three more words More

by Tomkidder
Recommend Dealer
Yes
Employees Worked With
Lauren, Lauren Bayles
Jun 22, 2020 -

Five Star Subaru of Grapevine responded

Congratulations, Tomkidder, on your new Outback. Sharing our Subaru knowledge continues when you call us at 817-438-1700. Lauren and I want to make certain you fully enjoy your vehicle. Thank you for shopping at Subaru of Grapevine and please let us know when you have questions. Take Care, Doug Laymon, Sales Manager

June 18, 2020

Five Star Subaru in Grapevine is consistently the best experience a human can expect. From the moment I arrive for service, I am met by people who want to solve whatever issue I may have and do the follow More

by Drearnest
Recommend Dealer
Yes
Employees Worked With
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Five Star Subaru of Grapevine responded

Drearnest, Your loyalty means a lot to everyone at Subaru of Grapevine. We hope to continue being your first call when you have vehicle concerns. Please stay in touch with Johnnie and me at 817-438-1700. Serving you with great automotive care and knowledge is the goal. Thank you, Marcus Procter, Service Director

June 18, 2020

Awesome service by everyone we encountered! We felt welcome and not pressured. It was so much different than any other car buying experience we’ve had! More

by samantha.weir263
Recommend Dealer
Yes
Employees Worked With
Rutger Kesling, Anthony Lombardo
Jun 22, 2020 -

Five Star Subaru of Grapevine responded

Thank you, Samantha, for taking the time to share your visit with Rutger and Anthony at Subaru of Grapevine. If we can help further with your vehicle questions, please let us know at 817-438-1700. We look forward to helping with all of your automotive needs. Take Care, Doug Laymon, Sales Manager

June 18, 2020

Dealership was clean, staff professional. They met my needs. No pressure . Well organized and had cars/paperwork ready at stated time. Also pleased staff was wearing masks due to covid pandemic. More

by rebeccamackenna44
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo
Jun 22, 2020 -

Five Star Subaru of Grapevine responded

Hello rebeccamackenna44, Congratulations on your new vehicle purchase at Subaru of Grapevine. John, Anthony, and I want to continue sharing our automotive knowledge. Please let us know when you have questions at 817-438-1700. We want to make your drive time enjoyable. Thank you, Doug Laymon, Sales Manager

June 17, 2020

I was able to negotiate the deal on the phone for the car I bought. This was a must since I live 3 hours away. The price was fair and the car was honestly represented. The sales person BB made a video More

by kentblanchard1
Recommend Dealer
Yes
Employees Worked With
BB sales was 5 star rating
Jun 18, 2020 -

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, kentblanchard1. Your feedback is important and we appreciate your high rating. Please stay in touch with BB or me at 817-438-1700. Take Care, Doug Laymon, Sales Manager

Jun 24, 2020 -

kentblanchard1 responded

Great customer service! After making contact with the Manager, Steve Lennon, about the bad battery (went dead 2 days after purchase), the dealership sent us a check in the mail for the full cost of the $120 battery. Thanks Steve!

June 16, 2020

The best Subaru service department in America. The service manager Marcus is a professional AND he is a nice guy. His entire team is A+. I am picky. I sold cars. I am very critical. If you have a Suba More

by Vette Owner
Recommend Dealer
Yes
Employees Worked With
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Swarver, Michael Dinh, Ryen Ruybal
Jun 16, 2020 -

Five Star Subaru of Grapevine responded

Thank you, Vette Owner, for your trust and commitment to our service team at Subaru of Grapevine. Keeping you safe and comfortable in your Subaru is a priority. We appreciate the opportunity to help you and we look forward to answering any additional questions at 817-438-1700. Thanks again for endorsing me and my staff. Best Regards, Marcus Procter, Service Director

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