Five Star Subaru of Grapevine - Service Center

Nothing but a great warranty experience at Grapevine Subaru. From the great loaner vehicle to the alignment to finding and fixing the rattle (a twig lodged in the front end). Subaru. From the great loaner vehicle to the alignment to finding and fixing the rattle (a twig lodged in the front end). More

Mr. Johnny Taylor took time to listen to me and help me with everything he could, from the time I visited the dealership for diagnosing my car's air conditioning issue to the time I left with my car! Today with everything he could, from the time I visited the dealership for diagnosing my car's air conditioning issue to the time I left with my car! Today's experience would be one that I call as living up to the standards of customer satisfaction! Y'all are the best! Thanks you! More

No one tops this dealership. They go above and beyond to get the job done. Out the door and on with my day so quickly! get the job done. Out the door and on with my day so quickly! More

Very professional with very friendly and sincere manner. Detail explanation was given with photo what caused the damage. It was shorter than expected and vehicle was washed and cleaned with care. manner. Detail explanation was given with photo what caused the damage. It was shorter than expected and vehicle was washed and cleaned with care. Thank you so much. More

Great service with polite and efficient communication is what I experienced. The time waiting was exactly what was initially indicated. I was definitely pleased. Very good! what I experienced. The time waiting was exactly what was initially indicated. I was definitely pleased. Very good! More

I've made 2 trips to Five Star Subaru for service since my purchase in March. Both times the work was completed on time and done right the first time. Staff have been courteous and professional. I'll be ba my purchase in March. Both times the work was completed on time and done right the first time. Staff have been courteous and professional. I'll be back. More

The Service Team at Subaru of Grapevine did an amazing job on Repairing my BRZ. The ability to work with the Insurance company and make sure my car was repaired correctly won my business. job on Repairing my BRZ. The ability to work with the Insurance company and make sure my car was repaired correctly won my business. More

It is never difficult to find a service representative. And the ones I have had are very knowledgeable and can always find my records. Today I forgot to mention that I needed and inspection so they had to And the ones I have had are very knowledgeable and can always find my records. Today I forgot to mention that I needed and inspection so they had to run me thru again. No wait time and nothing but smiles. More

Subaru always has great service reps that provide excellent service. The experience was timely and efficient. I’d recommend 5 star to anyone looking for or servicing a Subaru excellent service. The experience was timely and efficient. I’d recommend 5 star to anyone looking for or servicing a Subaru More

Always excellent Customer service when I bring my car in for repair or required maintenance. Other staff are always friendly when you are waiting for your car. for repair or required maintenance. Other staff are always friendly when you are waiting for your car. More