Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Flagship Motorcars of Lynnfield
Lynnfield, MA
2,627 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors.
You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,627 reviews
June 20, 2025
Renan is always great to work with. He is an excellent communicator and works hard to provide excellent service. He is an excellent communicator and works hard to provide excellent service. More
by jnolan12
Employees Worked With
June 19, 2025
Easy to get appointments, Service is exceptional and Representative, Renan, is knowledgeable, courteous and very helpful in understanding the process In addition, the mechanic who serviced my car (? na Representative, Renan, is knowledgeable, courteous and very helpful in understanding the process In addition, the mechanic who serviced my car (? name) was very helpful in presenting the video. He certainly had knowledge of what needed to be done. Thank you! More
by sfc0224
Employees Worked With
June 18, 2025
Nathan has been my service advisor for over 20 years. That’s the only reason I still buy from Mercedes. He is what counts after the sale of a xxxx which makes the difference. That’s the only reason I still buy from Mercedes. He is what counts after the sale of a xxxx which makes the difference. More
by Jlopriore72
Employees Worked With
June 17, 2025
Had an excellent service experience. Professional and experienced staff as well as prompt and complete service Professional and experienced staff as well as prompt and complete service More
by Thomashannafin
June 14, 2025
Sean, thank you very much for providing me with an excellent customer service, greatly appreciated. excellent customer service, greatly appreciated. More
by josephshahda
June 14, 2025
Renan is awesome! He makes sure your happy and satisfied i highly recommend him 10/10 He makes sure your happy and satisfied i highly recommend him 10/10 More
by chrisortega87
Employees Worked With
June 13, 2025
Amazing experience, highly recommend! Everything was very easy and smooth. In love with my new car. Everything was very easy and smooth. In love with my new car. More
by gui.rocho
Employees Worked With
June 10, 2025
I would not recommend this dealership. With 50% down they still gave me a high interest rate. I was supposed to get a special rate by a promotion they were having but they didn’t give me t With 50% down they still gave me a high interest rate. I was supposed to get a special rate by a promotion they were having but they didn’t give me the deal because I had mentioned I was gonna pre-pay the loan and she said I couldn’t have the special deal Because I was gonna pre-pay the loan. I originally didn’t want the vehicle because it had a dent in it and they said that they would get the dent fixed so I said OK. I trusted them and when I went to pick up the vehicle, the dent was still there. Now, of course they have my 50% down and I had to take the vehicle because I had a trip planned. Now I’m getting the runaround and I’m not getting my dent fixed which should’ve been fixed in the first place. The salesman also didn’t get a new inspection sticker for me. I thought that was part of their service and I might have even had to pay for it. I’m not sure. At any rate now I have to go get the inspection sticker. This was a lousy experience. More
by Blocktheday
Employees Worked With
June 09, 2025
The service department is extremely busy, but Steve L. Is pleasant, helpful, and keeps his customers informed. Is pleasant, helpful, and keeps his customers informed. More
by Rhonda Pieroni
Employees Worked With
June 09, 2025
Easy 5-star review for Gui and the team at Flagship. I asked for quick and easy and they delivered...literally and figuratively. Paperwork was fast/simple and the car was delivered next day. Highly reco I asked for quick and easy and they delivered...literally and figuratively. Paperwork was fast/simple and the car was delivered next day. Highly recommend. Ask for Gui... he was super professional and took his time to explain all aspects of the vehicle. More
by jamieson.duston
Employees Worked With
