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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,355 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,355 reviews

April 19, 2021

Took me on a Sunday when service was closed GM personally make sure I had a car to drive and make sure that I got new tires and the next service More

by Ag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gm
Apr 20, 2021 -

Flagship Motorcars of Lynnfield responded

We are grateful for your positive feedback; thanks so much for the five stars! We are so happy we could help! - Flagship Motorcars of Lynnfield

April 17, 2021

Service at Lynnfield is stellar. Renan Marchet is professional, responsive and thorough. Appreciate their 150% effort to make sure everything is resolved and perfect before returning vehicle to us. More

by ybuehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renan Marchet
Apr 19, 2021 -

Flagship Motorcars of Lynnfield responded

It's so great to hear we stepped up and provided a five-star experience to you recently! Thank you for leaving Renan and our team such a great review and for being part of the Flagship Motorcars of Lynnfield family!

April 16, 2021

Called in the morning for a safety recall service, was accommodated for same day early afternoon, and actually even serviced earlier when arrived an hour ahead of appointment. Great service as always. More

by Michel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Apr 16, 2021 -

Flagship Motorcars of Lynnfield responded

We are so happy we could get you in fast, Michel! Thanks for choosing Flagship Motorcars of Lynnfield for reliable service! We'll see you next time!

April 16, 2021

Timely, courteous as always. Quality work on our ML 350 Bluetech. Great job Renna. You’re follow up by phone was well appreciated thank you More

by Cwnessen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renna
Apr 19, 2021 -

Flagship Motorcars of Lynnfield responded

We appreciate the great feedback! We'll be sure to share this delightful review with Renna and our team! Glad we could help maintain your ML 350 BlueTec! We'll see you next time! - Flagship Motorcars of Lynnfield

April 15, 2021

My husband and I have purchased five vehicles from Mike. He is extremely knowledgeable always responsive and makes the process very easy for us. Please acknowledge Mike’s outstanding salesmanship. Best, M More

by Mary.Baruffaldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Flagship Motorcars of Lynnfield responded

Mary- thank you for your loyal business with Mike! We're so glad to hear you can always count on him to take care of you, we're certainly lucky to have him on the Flagship Motorcars of Lynnfield team! Thanks again!

April 15, 2021

Very pleased with the job they did on my Benz Nathan was very helpful and got me update on how my car was been done More

by jairo1206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Flagship Motorcars of Lynnfield responded

We are so glad that our team could do a good job on your Mercedes-Benz! Thanks for giving Nathan and the rest of Flagship Motorcars of Lynnfield this great review.

April 15, 2021

Excellent customer service! Very qualified staff members ! Friendly they did go above and beyond to fully fill all the needs that I required! Im very happy More

by Gledismucaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Flagship Motorcars of Lynnfield responded

We are honored to receive your support, thank you! - Flagship Motorcars of Lynnfield Team

April 13, 2021

I brought my car in for service, the advisor had a loaner car waiting for me when I arrived. The service was preformed within 2 hours . The advisor called to let me know I was all set and I can come pick up More

by Jodigateman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Flagship Motorcars of Lynnfield responded

We are thrilled to hear you had a five-star experience with our service center! Thank you so much for taking the time to leave us your review! Your satisfaction and confidence in us mean a lot! We look forward to seeing you next time! - Flagship Motorcars of Lynnfield

April 13, 2021

Renna in service was great. She was able to accommodate my repair work quickly and had my car ready when I needed it. She also gave me 10% off based on a service special. More

by Sjaeger2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi, Joe Daroie
Apr 15, 2021 -

Flagship Motorcars of Lynnfield responded

Thanks for trusting Renna and the Flagship Motorcars of Lynnfield service team! It was our pleasure to take care of everything for you. We look forward to servicing you again in the future. Take care!

April 13, 2021

I am very pleased with my current service representative. He is extremely professional and in tune with my requirements. I would also commend the professionalism of the agent in the loaner department. More

by monicat
Customer Service
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
Apr 15, 2021 -

Flagship Motorcars of Lynnfield responded

We really appreciate this positive feedback about our team! We look forward to your continued business. -The Flagship Motorcars of Lynnfield team

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