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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,350 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,350 reviews

January 19, 2021

Nathan is the best overall Service or customer service person I have ever met. He is extremely courteous, knowledgeable, accommodating and very efficient. It’s always a pleasure to work with him. More

by Viveky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 12, 2021 -

Flagship Motorcars of Lynnfield responded

Viveky - Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Nathan provides to our customers and we'll be sure to pass along your kind words. Thank you again and we appreciate your business! - Flagship Motorcars of Lynnfield team

January 14, 2021

Wasn't necessarily looking for a new (used) car, but saw one on the website that I absolutely had to find more about. Pricing seemed reasonable and when I followed up I received a quick response and on sho More

by john.w.hamilton
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibe Ogwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Saissi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Flagship Motorcars of Lynnfield responded

john.w.hamilton - Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Phil was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! - Flagship Motorcars of Lynnfield team

January 13, 2021

Chris McAdams, Arthur Kloak and their team are the best! Since buying my Sprinter they have provided WORLD CLASS SERVICE!!! Great attitude! Great people! Highly recommended! More

by Steve Gerhartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Kloack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris McAdams
Jan 13, 2021 -

Flagship Motorcars of Lynnfield responded

Steve Gerhartz - Thank you so much for the wonderful review! Chris and Arthur are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - Flagship Motorcars of Lynnfield team

January 07, 2021

Another smooth visit to Flagship Motors service dept. With issues big or small Flagship Service always treats you the same. I brought my wifes car in for a error message on my display and was taken care More

by MikeBren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lopes
Jan 07, 2021 -

Flagship Motorcars of Lynnfield responded

MikeBren - Thank you for this terrific review and for your continued patronage! Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so glad Steve has been able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Flagship Motorcars of Lynnfield team

December 29, 2020

Mike was so helpful it was a pleasure to have him as my sales person for the second time. I will definitely refer anyone who ask me More

by diane.hall45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibe Ogwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Krol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Flagship Motorcars of Lynnfield responded

diane.hall45 - Thank you! It is always rewarding to receive great feedback like this and we really do appreciate you taking time out to review us. It is great to know that you enjoyed working with Mike, we think he's the best too! Thank you for your business and we look forward to welcoming you back in the future! - Flagship Motorcars of Lynnfield team

December 29, 2020

exceptional service and attention to customer satisfaction with all aspects of the vehicle . The dealership is very good at communication and updating customer while the vehicle is being serviced More

by Mronga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Flagship Motorcars of Lynnfield responded

Mronga - Thank you very much for leaving such a fantastic review! We're so happy to know that you enjoyed working with our team. An upfront, honest, and professional approach is always our goal. We look forward to serving your automotive needs for years to come! - Flagship Motorcars of Lynnfield team

December 20, 2020

Nathan was wonderful. Was prompt, and attentive. Nathan was wonderful. Was prompt, and attentive. Communicated throughout the day. Exceeded my expectations. My best service experience. I have been t More

by Joyce.curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Flagship Motorcars of Lynnfield responded

Joyce.curtis - Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! We're so happy to hear that Nathan was able to provide you with quick and convenient service. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call! - Flagship Motorcars of Lynnfield team

December 10, 2020

Nathan is the best. Always gets me in and out in a timely manner Always there to help and guide me. Extremely friendly and outgoing. More

by cmichitson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Flagship Motorcars of Lynnfield responded

cmichitson - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoy working with Nathan. We value your business and hope to see you again soon! - Flagship Motorcars of Lynnfield team

November 26, 2020

As usual another great and smooth experience with the service dept at Flagship Motors. Brought my wifes car in for a problem with the radio and nav , was greeted by valets practicing social distancing . More

by MikeBren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lopes
Dec 21, 2020 -

Flagship Motorcars of Lynnfield responded

MikeBren - Thank you for taking the time to post such great comments about your experience with Steve and the rest of the team! We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and we look forward to serving your automotive needs for years to come! - Flagship Motorcars of Lynnfield team

November 22, 2020

All great!!! Service completed in time and running great after. Sat also my and worked, updated as to status every few hours. Thanks very much More

by SteveB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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