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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,689 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,689 reviews

August 05, 2021

Craig was great, responsive to my needs and very customer focused. He made the difficult task of car buying more pleasant. More

by Marshall.davanzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Flagship Motorcars of Lynnfield responded

Thanks for sharing your positive experience with Craig! We'll be sure to pass along your kind comments.

August 05, 2021

My service manager Stephen was excellent, helpful and informative every step of the way. Flagship tech team identified a problem with the windshield installation done by an outside vendor, who they also More

by Peg
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Flagship Motorcars of Lynnfield responded

It was our pleasure to take care of everything for you, Peg! Thank you for your positive feedback on our team. We are so happy to have you as a Flagship Motorcars of Lynnfield customer.

August 04, 2021

Perfect service! Took car in for service “A” and waited for vehicle. All went smoothly! I was in and out in a little over an hour. More

by gcabbott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Flagship Motorcars of Lynnfield responded

We're so glad we could make this a five-star service visit! Thank you for letting the Flagship Motorcars of Lynnfield team show you such great care! We'll see you at your next appointment!

August 04, 2021

We had a great experience. Friendly and accommodating. First class establishment. Very impressive car dealership. More

by Jbudra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibe Ogwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Munro
Aug 04, 2021 -

Flagship Motorcars of Lynnfield responded

This is a fantastic review! Thanks from the entire team at Flagship Motorcars of Lynnfield!

August 03, 2021

Service is excellent. Your service team is very helpful, especially Steve. He said car would be serviced in 2 hours and it was. I appreciate the time frame for servicing. More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you, Angela! It's so great to hear our service team has provided five-star care to you! We'll be sure to share this with Steve and the rest of your friends at Flagship Motorcars of Lynnfield!

August 02, 2021

I found Stephen and the team to be friendly, knowledgeable and accommodating. I had brought my car in for an annual service with some additional concerns. Stephen and the service team where effi More

by Topchefmaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Flagship Motorcars of Lynnfield responded

This is what we like to hear! Customer service is our top priority and hope to provide all of our guests with this level of service. Thank you for your business! -Flagship Motorcars of Lynnfield

August 02, 2021

Nathan , the Service Mgr., has been the absolute most professional helpful dude I have dealt with in the automobile business.. Sincere, to the point & understanding, he makes problems go away. A no nonse More

by dr.h.I.rothfarb
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Flagship Motorcars of Lynnfield responded

Nathan and the Flagship Motorcars of Lynnfield team appreciate your awesome five-star review! We're so glad you enjoyed your visit and felt taken care of by our service staff! Thank you so much!

August 01, 2021

Everyone was so friendly from the first man when I got out of my car took me to meet Stephen helped me with some questions very polite very excellent service ❤️❤️❤️❤️❤️👍👍👍👍 More

by Maryvigdor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Krol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris McAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi, Dylan Carter
Aug 02, 2021 -

Flagship Motorcars of Lynnfield responded

Hi Mary, we're so pleased to hear that you were so well taken care of during your time at Flagship Motorcars of Lynnfield! We look forward to seeing you next time!

Aug 04, 2021 -

Maryvigdor responded

Thank you

July 31, 2021

I had a very bad experience today with Dylan with my car service. He doesn’t have any manners to deal with the customers. I More

by Erika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ioannidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David sales excellent , Renna Elshrafi, Dylan Carter
Aug 04, 2021 -

Flagship Motorcars of Lynnfield responded

I'm sorry to hear about this, Erika, and would like the opportunity to get some more details about your visit so that I can better address the situation with the team. If you could please reach out to me directly when you have a moment, it would be much appreciated. Thanks, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

July 31, 2021

Stephen Lopes did a great job of keeping in touch concerning the progress on the repair of my vehicle every step of the way! He exceeded my expectations in dealing with your dealership. More

by Johnski8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting Stephen at Flagship Motorcars of Lynnfield! We appreciate your 5-stars, and look forward to working with you again!

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