Flagship Motorcars of Lynnfield

I have always had a good experience when I have to bring my car in for service! Also my sales person Julia has always treated me very well. I have bought two Mercedes Benzs and if I were to buy another I w my car in for service! Also my sales person Julia has always treated me very well. I have bought two Mercedes Benzs and if I were to buy another I would buy it at Flagskip Motors from Julia. I am aver happy Flagship customer! More

The quality of service, and attention to every detail is outstanding at the dealership. Not only are their sales people a pleasure to work with, but their service department is amazing. The service manager, outstanding at the dealership. Not only are their sales people a pleasure to work with, but their service department is amazing. The service manager, Grace, goes above and beyond to make your experience as pleasant as possible. We are even on a first name basis, and have a number to reach her at any time. You are not just a number in their eyes, you are a customer that matters. I would send everyone I know to this dealership. More

I was in a bind with a broken A/C unit. I needed to get it in and have it repaired, but time would not allow me to go to the dealership. I told them the situation and they took care of everything. I've be it in and have it repaired, but time would not allow me to go to the dealership. I told them the situation and they took care of everything. I've been to many dealers and many brands over the years and by far they are the best.I would highly recommend them. More

Excellent service - friendly and efficient. Have been very pleased over the years. Will recommend Flagship to my friends and family. Will continue to use Flagship in the future for service and sales. very pleased over the years. Will recommend Flagship to my friends and family. Will continue to use Flagship in the future for service and sales. My wife is also a customer and is very pleased with Flagship. Mary and Paul Sepich More

i recently went to flagship for service and was greeting by grace.although the service has always been great, working with grace was refreshing. she made her way to greet me as i walked in and then continue by grace.although the service has always been great, working with grace was refreshing. she made her way to greet me as i walked in and then continued to show me around to all the new temporary areas. she was a great pleasure to work with. More

Grace,Mike and service team are the best I've seen so far.The service at flagship Far exceeds any expectations I had. No appointment for service is ever necessary. Just stop by at your convenience drop y far.The service at flagship Far exceeds any expectations I had. No appointment for service is ever necessary. Just stop by at your convenience drop your vehicle off,pick up a loaner that is always provided for you and you're on your way.This is why all my ratings are a 5. Great dealership!!!!!!!! This is how a dealership should be run! More

This was my first visit to the Flagship they came highly recommended from a friend that use to use the dealership I/we just left. The staff was knowledgeable and helpful and I found it to be very enjoyable recommended from a friend that use to use the dealership I/we just left. The staff was knowledgeable and helpful and I found it to be very enjoyable experience. I was unable to stay and wait for my vehicle to be serviced due to my hectic work schedule and they gladly set me up with a loaner to accommodate. I would highly recommend this dealership over other Mercedes dealerships in the Boston area. More

My husband and I had wonderful service from everyone who helped us. Especially Grace and Peter and also the General Manager Mark. The salesperson Peter showed us all the workings of the car and the Grace in helped us. Especially Grace and Peter and also the General Manager Mark. The salesperson Peter showed us all the workings of the car and the Grace in Customer Service was remarkable. All and all everyone was extremely professional and an asset to your dealership. More

Purchased a pre-owned vehcile from Flagship Motorcars and had a great experience at every level. Great selection via the web, chose a vehicle from another Herb Chambers Dealership which was brought to the L had a great experience at every level. Great selection via the web, chose a vehicle from another Herb Chambers Dealership which was brought to the Lynnfield site withing hours. All of the employees were helpful, friendly and patient throughout the process. Truly a first class feeling from the moment you enter and for me has continued for the year that I've had my car. No detail is overlooked and a high level of customer service from the sales, business and service departments. I give this dealership my highest recommendation. More

Hi : I am an unforunate victim of HerbChambers empire. Hi : I am an unforunate victim of HerbChambers empire. I have bought a R500, S500, S550 4 matic, a G55, and ML350, and several other cars from Herb Hi : I am an unforunate victim of HerbChambers empire. I have bought a R500, S500, S550 4 matic, a G55, and ML350, and several other cars from Herb chambers of Lynnfiled. The servicve department is at best useless. I took my G55 for service, I paid the bill, When I went to pick up the car the dash board was ripped , and all the mechanics trash was still inside the car, car was a mess in the interior. The never washed the cars after service for me. Then I looked the web to find out Nattick dealership is also taken over by Herb. I am more than mad. I should look for a dealer who is not Herb, who can deliver good service. I am fed up with Herb . I am sending this to you as I cannot find the e mail of your customer service head if there is any such person. I am tired of complaining, Mike Hanafin acts like he is a loard . This incedent happened on 10/22/07. Forward this to Herb Chambers , and all in the enterprise. I am determined to find a way to rectify this kind of wrong done to me by Flagship of Lynnfield. You know how to contact JDPowell , who is the state agency that deal with these . TV people , who will get me action. I am more than angry frustrated and humiliated. Lalith Tissera,MD Melrose wakefield Behavioral Health 11 Lafayette st Wakefield, MA 01880. More